When did mobile phone service start?

The Dawn of Mobile Connectivity: A UK Perspective

22/02/2021

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In an age where the mobile phone is an indispensable extension of our lives, a device carried effortlessly in our pockets, it's easy to forget the cumbersome, often experimental, beginnings of this transformative technology. Long before smartphones and seamless global roaming, the concept of making a phone call on the move was a futuristic dream, slowly brought to life by pioneering engineers and ambitious telecommunications companies. This journey, from static landlines to dynamic mobile connections, is a testament to human ingenuity and the relentless pursuit of staying connected, no matter where we are.

When did mobile phone service start?
In 1949, AT&T commercialized Mobile Telephone Service. From its start in St. Louis, Missouri, in 1946, AT&T introduced Mobile Telephone Service to one hundred towns and highway corridors by 1948. Mobile Telephone Service was a rarity with only 5,000 customers placing about 30,000 calls each week.

The story of mobile phone service doesn't begin with sleek handsets or digital networks. Instead, it starts with heavy, vehicle-mounted systems, manual operators, and a limited number of channels, making a mobile call a luxury reserved for a select few. Understanding these foundations is crucial to appreciating the technological leaps that have defined the mobile revolution.

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The Humble Beginnings: Car Phones and Manual Connections

The concept of a mobile telephone service first materialised commercially in the United States. In 1946, AT&T launched its Mobile Telephone Service (MTS) in St. Louis, Missouri, expanding to one hundred towns and highway corridors by 1948. This was a groundbreaking, albeit rudimentary, system. Subscribers were few, numbering around 5,000 across the entire network, placing approximately 30,000 calls each week. The user experience was far from convenient: calls were set up manually by an operator, and the handset required a push-to-talk button – depressing it to speak and releasing it to listen, much like a two-way radio. The equipment itself was formidable, weighing in at about 36 kilograms (80 pounds), typically installed in a vehicle.

The early limitations were significant. With only three radio channels available, a mere three customers in any given city could make mobile telephone calls simultaneously. This scarcity, coupled with the high cost – US$15 per month plus US$0.30-0.40 per local call (equivalent to over US$176 per month and US$3.50-4.75 per call in 2012) – severely hampered subscriber growth. Despite these hurdles, MTS laid the initial groundwork for what was to become a global phenomenon.

Across the Atlantic, the United Kingdom also embarked on its mobile journey with the Post Office Radiophone Service. Launched around Manchester in 1959, this vehicle-based system, while still requiring callers to speak to an operator, offered the revolutionary capability of being connected to any subscriber in Great Britain. This service gradually extended its reach, arriving in London by 1965 and subsequently expanding to other major cities by 1972. It was a vital step for British telecommunications, demonstrating a clear demand for mobile communication beyond fixed lines.

Improving the Signal: Towards Greater Efficiency

Recognising the burgeoning demand and the constraints of MTS, AT&T introduced the Improved Mobile Telephone Service (IMTS) in 1965. IMTS represented a significant leap forward, primarily by utilising additional radio channels, which allowed for more simultaneous calls within a given geographic area. Crucially, it also introduced customer dialling, eliminating the need for an operator to manually set up calls, thereby streamlining the process. Furthermore, the subscriber equipment became somewhat less cumbersome, reducing in size and weight. Despite these improvements, the demand for mobile telephony continued to outstrip the available capacity. AT&T, in agreement with state regulatory agencies, had to cap the service at just 40,000 customers system-wide. In bustling metropolises like New York City, 2,000 customers would often share a mere 12 radio channels, frequently enduring frustrating waits of up to 30 minutes to place a call.

In parallel, the 1960s saw the emergence of Radio Common Carrier (RCC) services, introduced by independent telephone companies in the US to compete with AT&T’s IMTS. RCC systems operated on paired UHF and VHF frequencies, similar to those used by IMTS. While these services provided additional capacity and choice, they suffered from a critical drawback: a lack of standardised technical specifications. This meant that equipment used by one RCC carrier might not work with another, effectively preventing what we now know as 'roaming'. A mobile phone from Omaha, Nebraska, for instance, would likely be unusable in Phoenix, Arizona. Roaming was not encouraged, partly due to the absence of a centralised industry billing database for RCCs. Signalling formats also varied widely, with some systems using two-tone sequential paging, others DTMF, and some transmitting an interrupted 2805 Hz tone. While some RCC radio equipment was half-duplex (push-to-talk), other vehicular units featured traditional telephone handsets and operated in full-duplex mode, much like a conventional wired phone. A few pioneering users even possessed full-duplex briefcase telephones – radically advanced for their time.

A European Perspective: Diverse Early Networks

Europe, too, was a hotbed of mobile communication innovation, albeit with several mutually incompatible mobile radio services developing independently. Norway launched its OLT system in 1966, a manually controlled network. Finland followed suit with ARP in 1971, also a manual system, as was Sweden's MTD. These early manual systems eventually paved the way for the automatic Nordic Mobile Telephone (NMT) system, which revolutionised mobile communications in the region in the early 1980s.

West Germany had its own pioneering network, A-Netz, which debuted in 1958 as the country's first public commercial mobile phone network. While initially manual, it was a significant step. In 1972, this was superseded by B-Netz, which brought automated call connections to the German populace. Meanwhile, in the UK, a notable development occurred in July 1971 when Burndept introduced Readycall in London. This service was groundbreaking as Burndept obtained a special concession to break the Post Office monopoly, allowing selective calling to mobiles from the public telephone system. For a subscription of £16 a month, this service became available to the public, extending to two other UK towns within a year. It marked an early instance of private enterprise pushing the boundaries of mobile communication in Britain.

The Leap to Automation: The First True Mobile Phone Systems

The true dawn of automated mobile phone systems arrived in Sweden in 1956 with the launch of MTA (Mobiltelefonisystem A). This system, designed for vehicles, was revolutionary because it allowed calls to be made and received directly in the car using a rotary dial. The car phone could also be paged, and calls originating from the vehicle were direct dialled. Incoming calls, however, still required an operator to locate the nearest base station to the car. Developed by Sture Laurén and engineers at the Televerket network operator, with Ericsson providing the switchboard and Svenska Radioaktiebolaget (SRA) and Marconi supplying the telephones and base station equipment, MTA was a complex feat of engineering. Its phones, built with vacuum tubes and relays, weighed a substantial 40 kilograms (88 pounds).

MTA evolved with the introduction of MTB (Mobile System B) in 1962, featuring push-button dialling and leveraging transistors and DTMF signalling for improved reliability. The MTD version, launched in 1971, further expanded the system's commercial success by opening it up to equipment from various brands. This network remained operational until 1983, still serving 600 customers at its closure.

A similar system, 'Altay', began development in the USSR in 1958, launching its service in Moscow in 1963. By 1970, Altay was deployed in 30 cities across the USSR, and remarkably, versions of this system are still in use today as a trunking system in some parts of Russia. In 1966, Bulgaria showcased a truly innovative device at the Interorgtechnika-66 international exhibition: the RAT-0,5, described as a 'pocket mobile automatic phone', combined with a base station RATZ-10. This system allowed one base station, connected to a single telephone wire line, to serve up to six customers, hinting at the future of personal mobile devices.

Finland’s ARP network, launched in 1971, stands out as one of the first successful public commercial mobile phone networks. While still manually operated, ARP is sometimes retrospectively considered a 'zero generation' (0G) cellular network, marking a significant step beyond previous proprietary and limited-coverage systems.

Early Challenges and Innovations

Beyond the primary public networks, various niche mobile communication services emerged, highlighting the diverse applications and challenges of early wireless technology. In 1969, the Penn Central Railroad equipped commuter trains along its 360-kilometre (220-mile) New York-Washington route with special pay phones. These allowed passengers to place calls while the train was in motion, a remarkable convenience for the time. The system cleverly re-used six frequencies in the 450 MHz band across nine sites, demonstrating early efforts in frequency management.

The UK and Channel Islands also briefly saw the 'Rabbit' phone system. This was a hybrid system, combining 'cell' base stations with portable handsets. However, it faced a significant limitation: users had to be within 91 metres (300 feet) of a base station (even closer in built-up areas) due to power limitations on the portable devices. This highlights the ongoing struggle with battery technology and signal range in the nascent stages of mobile communication.

From Car to Pocket: The Evolution of Mobile Devices

The early decades of mobile telephony were dominated by vehicle-mounted units, behemoths that required significant space and power. The transition towards truly handheld, personal mobile phones was a slow and arduous process, driven by advancements in miniaturisation and battery technology. Devices like the 'briefcase telephones' used in RCC systems offered a glimpse of portability, albeit still cumbersome. The Bulgarian RAT-0,5, exhibited in 1966, was perhaps one of the earliest conceptualisations of a 'pocket mobile automatic phone', though its practical widespread use as a personal device was still decades away. The journey from a 36-kilogram car phone to the feather-light smartphones of today is a testament to relentless innovation in electronics, battery science, and network infrastructure, transforming communication from a fixed location luxury into an omnipresent necessity.

Key Milestones in Early Mobile Telephony

To truly grasp the foundational period of mobile service, it's helpful to compare some of the pioneering systems that laid the groundwork for modern connectivity.

System NameCountry of OriginYear StartedKey FeaturesPrimary Limitations
Mobile Telephone Service (MTS)USA1946 (St. Louis) / 1949 (Commercial)First commercial mobile service, car-mounted.Heavy (36kg), manual operator, 3 channels, expensive.
Post Office Radiophone ServiceUK1959 (Manchester)Vehicle-based, operator-assisted calls to any GB subscriber.Operator dependent, large equipment.
Mobiltelefonisystem A (MTA)Sweden1956First fully automated mobile phone system for vehicles.Very heavy (40kg), used vacuum tubes and relays.
A-NetzWest Germany1958First public commercial mobile phone network in Germany.Initially manual call setup.
Improved Mobile Telephone Service (IMTS)USA1965More channels, customer dialling, smaller equipment.Demand still outstripped capacity, long waits.
ReadycallUK1971 (London)Selective calling, broke Post Office monopoly for mobiles.Subscription-based, limited coverage initially.
ARP (Autoradiopuhelin)Finland1971Public commercial network, sometimes seen as early 0G.Manual operation.

Frequently Asked Questions About Early Mobile Services

When was the first mobile phone service available in the UK?

The first public mobile phone service in the UK was the Post Office Radiophone Service, launched around Manchester in 1959. This was a vehicle-based system that required an operator to connect calls.

What was the main limitation of early mobile phone systems?

The main limitations of early mobile phone systems included their extreme bulk and weight, making them impractical for personal portability; the very limited number of available radio channels, leading to frequent busy signals and long waits; and the reliance on manual operators for call setup in many initial services. They were also very expensive, restricting access to a select few.

Were early mobile phones portable?

Initially, mobile phones were not truly portable in the modern sense. They were primarily designed as vehicle-mounted units, weighing many kilograms. While later innovations like 'briefcase phones' and the Bulgarian RAT-0,5 hinted at personal portability, these were still far from the lightweight, pocketable devices we use today.

How expensive were early mobile phone calls?

Early mobile phone calls were remarkably expensive. For example, AT&T's MTS in the US cost US$15 per month plus US$0.30-0.40 per local call in 1949, which translates to a significantly higher cost in today's money (e.g., over US$176 per month in 2012 dollars). This high cost was a major barrier to widespread adoption.

What was the significance of Sweden's MTA system?

Sweden's MTA system, launched in 1956, was highly significant because it was the first fully automated mobile phone system for vehicles. Unlike earlier systems that relied heavily on manual operators for call connections, MTA allowed users to dial directly from their cars, marking a crucial step towards modern cellular automation.

The Legacy of Early Mobile Innovation

The journey of mobile phone service, from its cumbersome beginnings to its current ubiquitous presence, is a remarkable story of technological evolution. The early car phones, manual operators, and limited channels may seem primitive by today's standards, but they represented extraordinary feats of engineering and vision for their time. Pioneers in the US, UK, Sweden, Germany, and elsewhere grappled with fundamental challenges: how to make calls on the move, how to manage limited radio frequencies, and how to transition from operator-assisted to automated systems. Each incremental improvement, from the introduction of customer dialling to the development of the first truly automated networks, contributed to the sophisticated global communication infrastructure we rely on today. These foundational efforts, born out of a desire for greater connectivity, laid the essential groundwork for the mobile revolution that continues to shape our world.

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