Leeds Taxi & Private Hire Licensing Unpacked

25/08/2023

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In the bustling city of Leeds, a robust and meticulously managed taxi and private hire service is vital for residents and visitors alike. Ensuring public safety, comfort, and accessibility is paramount, and this responsibility falls squarely on the shoulders of Leeds City Council. Their comprehensive licensing framework aims to foster a professional, trustworthy, and efficient transport network, constantly adapting to meet the evolving needs of the city.

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Who is Responsible for Licensing in Leeds?

The authority for taxi and private hire licensing in Leeds rests with Leeds City Council. This crucial function is primarily discharged by the council's Executive Board, which oversees executive regulatory board functions. Supporting this board is the fifteen-member Licensing Committee, tasked with appraising and agreeing on licensing policies. Ultimately, the day-to-day operational functions are delegated to a dedicated team of authorised council officers. This includes senior figures such as the Director of Communities, Housing & Environment, the Chief Officer (Elections & Regulatory), and specific managers and officers within the Taxi and Private Hire Licensing service, including Licensing and Finance, Operations, Quality and Standards, Licensing and Compliance, Enforcement officers, and Vehicle examiners. This multi-layered structure ensures that all aspects of the licensing regime, from initial applications to ongoing compliance and enforcement, are meticulously managed.

The council's primary focus in administering its licensing functions is unequivocally on public safety, safeguarding, and wellbeing. Every decision, application, and enforcement action is considered on its own merits, though the council may depart from its stated policy if merited, providing clear and detailed reasons for doing so. This commitment extends to fostering a professional and respected trade, ensuring vehicle safety and comfort, encouraging environmental sustainability, and aligning with the broader vision of Leeds to be a fair, open, welcoming, prosperous, and sustainable city.

The Cornerstone of Safety: The 'Fit and Proper' Test

At the heart of Leeds City Council's licensing regime is the rigorous 'fit and proper' test. This crucial assessment applies to all applicants and existing licence holders – drivers, private hire operators, and vehicle proprietors. While there's no single legal definition, the council's officers effectively ask: 'Would I be comfortable for my loved ones to use this person's service alone?' This question encapsulates the depth of responsibility involved.

To determine if someone is 'fit and proper', the licensing authority undertakes extensive checks and processes. This includes, but is not limited to:

  • Licensee Disclosure: Applicants must declare all motoring or criminal convictions, cautions, or fixed penalty notices.
  • Disclosure and Barring Service (DBS) Checks: Enhanced DBS disclosures are mandatory for drivers, revealing both 'live' and spent convictions. Licence holders must subscribe to the DBS Online Update Service for continuous monitoring.
  • DVLA Checks: Online checks of driving licence status and endorsements are performed, with the authority reserving the right to request additional checks at any time.
  • Police Disclosure: Information is shared by the police, even at the charge or arrest stage, to mitigate public protection risks swiftly.
  • Medical Assessment: Drivers must undergo a Group 2 medical examination by a UK registered medical practitioner, meeting more stringent standards than for regular car drivers due to longer hours, potential assistance to disabled passengers, and handling luggage.
  • Overseas Residency Checks: Applicants who have lived outside the UK for six continuous months or more must provide a certificate of good conduct or a Statutory Declaration.
  • Right to Work in the UK: Documentary evidence confirming legal right to work in the UK is mandatory.

The 'fit and proper' test is not solely based on convictions. Officers can consider 'non-convictions' provided by the Police and other agencies, with the evidential threshold based on the balance of probabilities. This means if there's a 50/50 doubt, the person should not hold a licence. Safeguarding the public is paramount, and any failure to provide satisfactory evidence or any good reason to question suitability can lead to refusal, suspension, or revocation of a licence.

Becoming a Licensed Driver in Leeds

Becoming a licensed hackney carriage or private hire driver in Leeds involves a detailed application process designed to ensure high standards of professionalism and safety. Applicants must have held a full driving licence from the UK, EC, or EEA for at least 12 months. For EC/EEA licence holders, a UK driving licence issued by the DVLA is also required.

Comprehensive Driver Training

A key component of the licensing process is the mandatory driver training programme. New applicants must successfully complete several modules:

  • A Taxi driving test with an approved assessor.
  • An English test at ESOL Entry level 3 in speaking, listening, and reading.
  • Local knowledge test specific to the Leeds area.
  • Regulatory framework associated with driver licensing.
  • Professional standards, including Health & Safety and customer service.
  • Safeguarding awareness for children, adults, and vulnerable passengers.
  • Equalities/Disability awareness, covering physical and sensory disabilities.
  • A practical Wheelchair Course (for all drivers of Wheelchair Accessible Vehicles).

Applicants who do not meet the Entry Level 3 standard in English and mathematics are provided with details of local courses to improve these skills before re-applying for assessment. Failure in any module requires a 12-month waiting period before re-testing.

Maintaining Your Licence: Medicals and Renewals

Drivers are required to maintain the Group 2 medical standards, similar to lorry and bus drivers. Medical examinations are required every 5 years until age 65, and annually thereafter. Drivers must also report any health deterioration that might affect their driving capabilities. Licences are initially issued for 12 months, then for a maximum of 3 years. It is the licence holder's responsibility to renew their licence before expiry; failure to do so requires a new application, including all initial prerequisites.

A specific Code of Conduct must be adhered to when working with vulnerable passengers, ensuring their safeguarding and protection during transport.

Vehicles on the Move: Ensuring Safety and Standards

Leeds City Council exercises broad discretion over the types of vehicles it licenses, ensuring they meet stringent safety, comfort, and accessibility requirements. There's a clear distinction between:

  • Hackney Carriages: These are vehicles that can ply for hire, stand at ranks, be hailed in the street, or be pre-booked. They are predominantly white with a black bonnet and boot lid (unless corporate livery is approved).
  • Private Hire Vehicles: These must be pre-booked through a licensed operator and cannot be hailed in the street. They must not be of a design or appearance that could lead anyone to believe they are a hackney carriage.

Rigorous Vehicle Inspections

All licensed vehicles undergo regular inspections by authorised vehicle examiners to ensure they are in suitable mechanical condition, safe, comfortable, and meet all licensing conditions. Proprietors are encouraged to service and maintain their vehicles according to manufacturer instructions. Vehicles that fail an inspection and are deemed unsafe or unsuitable may be issued with a suspension notice.

Can taxi drivers work for two operators in Leeds?
A two-year pilot scheme to enable taxi and private hire drivers in Leeds to work for two operators is under way. It comes after drivers criticised the single operator model, saying it was "creating an unjustifiable disparity".

Identification and Branding

Clear identification is crucial for public safety. Hackney carriages display council-issued identification features and specific signage. Private hire vehicles have licence plates affixed to the rear and front doors, along with windscreen 'visor style' signs. It is a strict rule that private hire vehicles can only display livery relating to one Private Hire operator.

Modern Innovations: ULEVs and CCTV

In line with Leeds City Council's declaration of a Climate Emergency and its aim to be carbon neutral by 2030, the licensing authority actively promotes environmental sustainability. Ultra-Low Emission Vehicles (ULEVs), including electric, petrol hybrid, or LPG powered vehicles emitting less than 75g of CO2/km, are permitted to be licensed until they are 12 years old, provided they meet inspection standards. This initiative supports the city's broader strategy to reduce pollution and encourage cleaner transport technology.

While not mandatory, the installation of CCTV in licensed vehicles is permitted and encouraged, provided operators and proprietors gain approval, register with the ICO if required, and comply with data protection regulations, including clear signage.

The Hub of Operations: Private Hire Operator Licensing

Private hire operators are essential to the system, as they are the only entities permitted to make provision for the invitation or acceptance of bookings for private hire vehicles. Crucially, an operator must ensure that every licensed vehicle and driver they dispatch holds a licence issued by the same licensing authority that issued the operator's licence. This ensures a consistent standard of regulation and accountability.

Operators, like drivers and proprietors, must undergo a 'fit and proper' assessment. They are responsible for their staff, ensuring that all ancillary personnel who take bookings and dispatch vehicles undergo a Basic Disclosure Check and receive training in customer service and data protection. Operators must also hold appropriate public liability insurance for their premises and maintain meticulous records of all bookings.

A Landmark Change: The Dual Operator Pilot

In a significant development for the Leeds taxi and private hire trade, Leeds City Council launched a two-year pilot scheme in July 2023, allowing taxi and private hire drivers licensed by the city council to work for two operators simultaneously. This initiative directly addresses previous criticisms from drivers regarding an 'unjustifiable disparity', where drivers licensed outside Leeds could work for multiple firms, but Leeds-licensed drivers were restricted to a single operator.

The pilot scheme, set to run until 2025, aims to provide a much-needed boost to drivers' incomes, particularly in light of the ongoing cost of living crisis. As part of this trial, the previous requirement for windscreen livery will be removed, and the option to display stickers for two operators on vehicles will be considered. Following the pilot's conclusion and a subsequent consultation, a final decision will be made on permanently amending the relevant driver, operator, and vehicle conditions. This dual operator pilot represents a flexible and responsive approach by Leeds City Council to support its licensed trade while maintaining rigorous safety standards.

Upholding Standards: Compliance and Enforcement

Leeds City Council operates a firm but fair disciplinary and enforcement regime. The licensing authority aims to secure compliance with legislation, conditions, and policy through both informal and formal actions. Informal actions include offering advice, requests for action, and verbal guidance. Formal actions are taken for breaches of conditions, laws, or byelaws.

The council's authorised officers have a range of powers to ensure compliance, including requiring drivers to produce licences and insurance, operators to produce records, removing plates and discs from vehicles, and suspending vehicles from use. Obstruction of an authorised officer is a criminal offence.

Can I get financial support for my taxi and private hire licence?
Use this page to find out current prices for taxi and private hire licensing. You could be eligible for financial support for your licence renewals costs. Find out if you're eligible. Is there something wrong with this page?

The licensing authority may take several steps upon evidence of an offence or breach of condition, including:

  • Suspension of the Licence (can be immediate for public safety).
  • Revocation of the Licence (can be immediate for public safety).
  • Refusal to Renew a Licence.
  • Issuing of Warnings for minor breaches.
  • Requiring additional developmental training.
  • Prosecution for serious or repeated offences.

Complaints from the public about licensed drivers and operators are taken seriously and are a crucial source of intelligence. Complaints alleging sexually inappropriate behaviour, violence, theft, drugs, or alcohol are treated as high priority, with investigations commencing within 48 hours.

Comparative Features: Hackney Carriage vs. Private Hire

Understanding the key differences between these two types of licensed vehicles is important for both passengers and the trade. Leeds City Council maintains distinct regulations for each:

FeatureHackney Carriage (Black Cab)Private Hire Vehicle
Booking MethodCan be hailed on the street, found at ranks, or pre-booked.Must be pre-booked through a licensed operator. Cannot be hailed.
Colour RequirementPredominantly white with black bonnet/boot (unless corporate livery).No specific colour, but must not resemble a Hackney Carriage.
Taxi MeterMandatory, sealed by council, displays maximum fare.Optional, but if fitted, must be used if journey starts/ends in Leeds and fare cannot exceed meter.
IdentificationCouncil-issued plates, identification discs, specific signage.Council-issued plates, identification discs, non-illuminated windscreen signs.
Dual Operator WorkCurrently part of the pilot scheme allowing work for two operators (for Leeds licensed drivers).Currently part of the pilot scheme allowing work for two operators (for Leeds licensed drivers).

Frequently Asked Questions (FAQs)

Who is responsible for taxi and private hire licensing in Leeds?

Leeds City Council is the licensing authority for all hackney carriage and private hire vehicles, drivers, and operators within the Leeds district. This responsibility is carried out by the council's Executive Board, Licensing Committee, and a dedicated team of authorised officers.

Can taxi drivers work for two operators in Leeds?

Yes, as of July 2023, Leeds City Council has launched a two-year dual operator pilot scheme. This allows drivers licensed by Leeds City Council to work for up to two private hire operators, addressing previous restrictions and aiming to support drivers' incomes.

What does 'fit and proper' mean for a taxi driver in Leeds?

The 'fit and proper' test is a comprehensive assessment conducted by the licensing authority to ensure that drivers, operators, and proprietors are trustworthy, responsible, and do not pose a risk to public safety. It involves detailed checks of criminal records, driving history, medical fitness, and right to work status.

Are all taxis in Leeds wheelchair accessible?

Not all, but Leeds City Council is committed to increasing accessibility. Currently, over 51% of hackney carriage vehicles are wheelchair accessible, and the council aims to licence only new vehicles with suitable wheelchair access. They also maintain a register of all Wheelchair Accessible Vehicles (WAVs).

How often are licensed vehicles inspected in Leeds?

Licensed vehicles in Leeds undergo regular inspections by authorised vehicle examiners. The frequency of these inspections depends on the vehicle's type and age, with older vehicles often requiring more frequent or extended inspections to ensure they continue to meet mechanical, safety, and comfort standards.

Can I hail a private hire vehicle on the street in Leeds?

No, private hire vehicles in Leeds must always be pre-booked through a licensed private hire operator. They are not permitted to be hailed on the street or at taxi ranks. Only hackney carriages (often referred to as black cabs) can be hailed or picked up from designated ranks.

Conclusion

The licensing of taxi and private hire services in Leeds is a dynamic and essential function of Leeds City Council, underpinned by a steadfast commitment to public safety and service quality. From the rigorous 'fit and proper' assessments for all licensees to the detailed vehicle inspections and comprehensive driver training, every aspect of the system is designed to ensure a safe, comfortable, and reliable journey for passengers. With progressive initiatives like the dual operator pilot scheme and a strong focus on environmental sustainability, Leeds City Council continues to adapt and innovate, working in partnership with the trade and the wider community to deliver a transport network that truly serves the needs of its vibrant city.

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