26/12/2015
For many British travellers venturing to the vibrant archipelago of the Philippines, the experience of navigating local transport, particularly taxis, can be a stark contrast to what one might be accustomed to in the UK. While taxis offer a convenient way to get around bustling cities like Manila or Cebu, there are certain local customs and practices that every visitor should be aware of to ensure a smooth, fair, and stress-free journey. This guide aims to equip you with the knowledge needed to confidently hail and ride taxis across the Philippines, turning potential pitfalls into mere bumps in the road.
The primary method of engaging a taxi on the street in the Philippines often begins with a specific ritual that might seem unusual to a British sensibility. Unlike simply flagging down a black cab in London and hopping in, there's a crucial pre-boarding negotiation. When you spot an available cab, approach it and open the rear passenger door. However, and this is a vital point, do NOT get in immediately. This initial step is purely to initiate communication with the driver.
Once the door is open, clearly state your destination to the driver. This is your opportunity to gauge their willingness to adhere to standard procedures. Following this, the absolute most important question you must ask is: “Will you turn the meter on?” This question is non-negotiable for a fair fare. In an ideal scenario, the driver will agree and visibly activate the meter. If they do not agree, or if they quote a flat rate that seems excessive, do not hesitate. Leave the door open – yes, literally leave it open – and calmly walk away. While it might feel slightly confrontational, this small act serves as a minor inconvenience for the driver, a silent protest against their attempt to overcharge. It’s a common local understanding that leaving the door open means they must get out and close it themselves, a small victory for your integrity.
You might find yourself repeating this process with several taxis, particularly during peak hours, heavy traffic, or inclement weather like a downpour. It can be frustrating, and after the second or third refusal, you might feel a surge of annoyance and the urge to slam the door in defiance. Resist this urge. Firstly, it’s not their car, so the impact is minimal on them. Secondly, maintaining your composure is key to a successful interaction. Your only effective leverage in these situations is your willingness to walk away and seek a more honest driver. These challenging times truly test your patience and depend on your urgency. If you’re desperately late or simply exhausted, you might encounter drivers who propose a meter rate plus an additional charge, perhaps 20 or 50 pesos, or even double the estimated meter fare. Whether you accept this premium depends entirely on your need for the cab at that precise moment. Weigh the cost against the convenience and your schedule. Sometimes, paying a small surcharge is worth avoiding a lengthy wait or a missed appointment.
The Critical 'Meter On' Rule: Don't Get Caught Out
This point cannot be stressed enough: DO NOT get into the taxi until the driver has confirmed they will turn the meter on, and ideally, you have seen it activated. Many drivers are notorious for agreeing to use the meter, only to "forget" to turn it on once you're inside and settled. It's easy to get distracted while shuffling your belongings and getting comfortable, and before you know it, you're ten blocks down the road, and you suddenly notice the meter isn't running. At this point, the driver will feign surprise and then demand a new, often inflated, fare. Your leverage to negotiate or exit gracefully diminishes significantly once the journey has begun. If you realise the meter isn't on after you've started moving, immediately instruct the driver to turn it on. If they refuse or make excuses, tell them to pull over safely and get out. It's better to find another taxi than to be held hostage to an arbitrary fare.
Understanding Toll Roads: An Expected Expense
Much like many other countries, the Philippines has a network of toll roads. These roads are typically less congested and significantly faster than their non-toll counterparts, especially when navigating sprawling metropolitan areas. As a passenger, you should be prepared to pay for these tolls unless you have explicitly negotiated otherwise with the driver at the outset of your journey. This expense is generally considered part of the fare and is well worth it for the time saved and the smoother ride. Drivers will usually inform you if they plan to take a toll road, and it's customary for the passenger to cover the cost. It's always a good idea to have smaller denominations of Philippine pesos available for these eventualities, as drivers may not always have exact change for larger bills.
Tips for a Smoother Taxi Experience
Beyond the fundamental 'meter on' rule, there are several other practical tips that can enhance your taxi experience in the Philippines:
- Have Small Bills: Always carry smaller denominations of Philippine pesos (e.g., 20, 50, 100 peso notes). Drivers often claim not to have change for larger bills, and while sometimes genuine, it can also be a tactic to round up the fare.
- Know Your Destination: Be clear about where you're going. It helps to have the exact address, a landmark, or even a screenshot of the location on a map app. While many drivers understand English, local accents or specific place names can sometimes be a barrier.
- Use Navigation Apps: Having a navigation app like Google Maps on your phone can be incredibly useful. Not only can it help you guide the driver if they're unsure of the route, but it also allows you to monitor the journey and ensure you're not being taken on an unnecessarily long route.
- Be Polite but Firm: A smile and polite demeanour go a long way, but don't be afraid to be firm when it comes to the meter or an agreed-upon fare.
- Travel Safely: If possible, especially at night, try to travel in groups. Inform someone of your taxi number (usually displayed on the dashboard or door) or share your live location if you feel uneasy. While most taxi drivers are honest, common sense safety precautions are always advised, as in any unfamiliar city.
- Luggage Considerations: If you have significant luggage, it's generally not an issue, but ensure it fits comfortably in the boot. There usually isn't an extra charge for luggage unless it's exceptionally large or requires specific handling.
Comparing Taxi Scenarios: Metered vs. Negotiated Fare
Understanding when and why a driver might opt for a negotiated fare versus a metered one is key to navigating the Philippine taxi landscape. Here's a brief comparison:
| Feature | Metered Fare | Negotiated Fare (Fixed Price) |
|---|---|---|
| Pros for Passenger | Fair, transparent pricing. Usually the cheapest option. | Price known upfront. No surprises from traffic/route. |
| Cons for Passenger | Can be refused by drivers during peak times. Traffic can increase cost. | Almost always more expensive than the meter. Vulnerable to overcharging. |
| Typical Scenario | Regular hours, less traffic. Driver is willing to follow regulations. | Heavy traffic, rainy weather, late night, or short distances where drivers feel meter is too low. |
| Recommendation | Always insist on this first. It is the standard and most equitable. | Only accept if desperate, late, or if the premium is minimal and acceptable to you. |
Frequently Asked Questions (FAQs)
Here are some common questions British travellers have about taking taxis in the Philippines:
- Is it safe to take taxis in the Philippines?
- Generally, yes, but exercise caution as you would in any major city. Stick to reputable taxis, ensure the meter is on, and be aware of your surroundings. If travelling alone at night, consider sharing your journey details with a friend.
- Should I tip taxi drivers in the Philippines?
- Tipping is not strictly mandatory but is always appreciated, especially if the driver was helpful, took the shortest route, or assisted with luggage. Rounding up the fare to the nearest 10 or 20 pesos is a common practice.
- What if a driver refuses to turn on the meter?
- Politely decline the ride, leave the door open, and seek another taxi. Do not engage in a heated argument. There will almost always be another taxi available, even if it takes a few attempts.
- How much should I expect to pay for tolls?
- Toll fees vary greatly depending on the distance and specific toll road used. They can range from a few dozen pesos to a couple of hundred. Always have small bills ready for these payments.
- What currency should I use for taxi fares?
- You must pay in Philippine Pesos (PHP). Credit cards are not accepted in standard street-hailed taxis.
- What if I have a complaint about a taxi driver?
- Note down the taxi's plate number and the driver's name (often displayed on the dashboard). While reporting can be challenging for tourists, you can contact the Land Transportation Franchising and Regulatory Board (LTFRB) if you feel a serious infraction has occurred, though this is rare for minor disputes.
In conclusion, while taking a taxi in the Philippines might present a few unique challenges compared to your experiences back in the UK, being forewarned is being forearmed. By understanding the local nuances, particularly the crucial 'meter on' protocol and the importance of vigilance, you can ensure your taxi journeys are not only efficient but also fair. Embrace the adventure, stay calm, and enjoy the convenience that taxis offer in exploring the beautiful islands of the Philippines. With these tips in mind, you're well-equipped to navigate the local transport scene like a seasoned traveller.
If you want to read more articles similar to Navigating Taxis in the Philippines: A UK Guide, you can visit the Transport category.