Citroën Dispatch: The Medium Van Champion

The Citroën Dispatch has cemented its position as a significant player in the UK's competitive medium van sector. Citroën themselves consider this third-generation model their most important commercial vehicle introduction in two decades, and for good reason. It's a van designed to tackle the likes of the Ford Transit Custom and Volkswagen Transporter head-on, offering a compelling blend of style, size, and technology. This improved model aims to significantly boost Citroën's market share, and it appears to have the credentials to back up this ambition.

A New Contender in the Medium Van Arena

Citroën's objective with this latest Dispatch is ambitious: to nearly double its market share in the van sector. This Mk3 model is their Euro6-compatible entry into the highly contested medium-range van market, a segment currently dominated by established names such as the VW Transporter, Vauxhall Vivaro, Mercedes Vito, Renault Trafic, and the ever-present Ford Transit Custom. To achieve this, Citroën hasn't gone it alone; the Dispatch shares its platform with the Peugeot Expert and the Toyota Proace, a collaborative approach that often leads to more refined and cost-effective vehicles.

The previous generation Dispatch, while competent, didn't truly trouble the segment leaders. However, this new iteration is a different proposition entirely. It boasts a more sophisticated design, larger load volumes, and a package that genuinely rivals anything else in its class. On paper, it promises clever design, proven engines, and low running costs – a combination that’s hard to ignore for any business owner.

Driving Dynamics and Engine Options

Citroën claims a substantial improvement in the handling of the Mk3 Dispatch, narrowing the dynamic gap to the class-leading Ford Transit Custom. When it comes to engine choice, the Dispatch offers a sensible range of Euro6-compatible diesel units, catering to various operational needs. For those primarily engaged in lighter loads and shorter urban journeys, the entry-level 1.6-litre BlueHDi unit, available with 95bhp or 115bhp, should prove more than adequate. These engines offer a good balance of performance and economy for city-based work.

For businesses requiring more grunt for heavier payloads or undertaking longer, more demanding journeys, the 2.0-litre BlueHDi models are the way to go. These engines deliver significantly more pulling power and are available in 120bhp, 150bhp, or a potent 180bhp output. The top-tier 180bhp unit can be paired with Citroën's efficient EAT6 automatic transmission, providing a smooth and responsive driving experience, especially beneficial for long-haul routes.

A key aspect of the previous Dispatch's appeal was its compact and car-like agility, a trait that made it easy to manoeuvre in urban environments. While this new model is larger, it retains much of that user-friendliness. The revised suspension system, coupled with a stiffer EMP2 platform, significantly enhances ride comfort. Special wishbone filtering effectively dampens the impact of uneven road surfaces, a welcome feature on Britain's often-challenging tarmac. The variable stiffness springs and shock absorbers ensure surprising levels of comfort, whether the van is fully laden or empty. Citroën also highlights a marked improvement in cabin refinement, making for a more pleasant driving experience over longer periods. Furthermore, the option of a Grip Control traction system enhances capability in more challenging conditions, and the 'Driving time warning system' is a thoughtful addition, alerting drivers after two hours of continuous driving above 40mph.

Design, Interior, and Technology

While sharing its underpinnings with the Peugeot Expert, the Citroën Dispatch carves out its own visual identity. Citroën's designers have opted for a fluid, softer aesthetic, characterised by a short bonnet and high-set headlamps, giving it a distinctive and approachable face. It’s a design that manages to look substantial without being overly aggressive, fitting well into various business fleets.

Inside, the focus has been on improving ergonomics and driver comfort. The familiar high seating position and a three-person bench seat are present, but there's a noticeable increase in cab storage space, with up to 49 litres available in the standard van version. For those opting for trims above the entry-level, the most striking addition is the new 7-inch colour touchscreen. This central unit, which supports voice control, offers essential phone and media features, and can be upgraded with an optional 3D navigation system, keeping drivers connected and informed.

Market Positioning and Specification Choices

The pricing of the Citroën Dispatch is closely aligned with its PSA Group stablemate, the Peugeot Expert. Expect VAT-exclusive prices to fall within the £17,500 to £26,500 bracket, depending on the chosen body style. Beyond the standard panel van, Citroën also offers Platform Cab and Crew Van variants, catering to a wider range of conversion needs. Van buyers can select from three body lengths: 'Compact', 'Standard', and 'Long', offering flexibility in load capacity. As mentioned, engine choices span the 95, 115, 120, 150, and 180bhp versions of the BlueHDi diesel engine.

Equipment levels have seen a significant uplift compared to previous generations. All models now come equipped with twin front airbags, a DAB radio, Bluetooth connectivity, cruise control with a speed limiter, and the crucial twin sliding side doors, enhancing accessibility. A full steel bulkhead and a three-person front bench are also standard. Higher trim levels further enhance the offering with features like 16-inch alloy wheels, a rear parking camera, metallic paint, automatic headlamps and wipers, body-coloured bumpers, and an upgraded payload capacity. The safety technology suite is particularly impressive, with new additions including Road Sign Reading, which displays speed limits on the dash. Depending on the trim level, the Dispatch can be specified with 'Driver Attention Alert' to combat drowsiness, a Lane Departure Warning System, Blind Spot Monitoring, Automatic Main Beam switching, a Head-Up Display, and Active Cruise Control. The 'Park Assist 180' camera system is also a valuable optional extra for those frequently navigating tight spaces.

Practicality and Running Costs

The Citroën Dispatch is available in three primary bodystyles: the traditional panel van, the Combi van (which includes second and third-row seating for passenger transport), and the Platform cab, designed for bespoke conversions. The panel van, which most businesses will opt for, claims best-in-class interior space. It’s offered with two wheelbase options: a 2.92m wheelbase specific to the 'XS' version, and a 3.27m wheelbase for the 'M' and 'XL' variants. Load capacity varies by size, with the largest 'XL' model capable of carrying up to 6.6m³, the 'M' version offering 5.8m³, and the 'XS' model providing 5.1m³. Loading length ranges from 3.32m to 4.02m, with a width of 1.26m between the wheelarches. Interior height is 1.90m for the 'XS' and 'M' models, increasing slightly to 1.93m in the 'XL' variant.

The innovative oblique wishbone rear suspension system supports a payload of up to 1,400kg, maximising the van's load-carrying potential. Its towing capacity extends to a substantial 2.5 tonnes. The standard twin sliding side doors can be optionally equipped with a foot-wave activation system, a particularly useful feature when your hands are full. Most models feature 50/50 swing rear doors, which can be specified to open to a wide 250-degree angle for easier loading.

Inside the cargo area, options for side panel lining and full ply-lining kits are available to protect the load space. A standout feature is the optional Moduwork system. This clever setup allows the passenger side seat to be lifted, creating a flat floor and providing access through a large flap in the bulkhead. This extends the useful storage length to an impressive 4 metres, perfect for carrying long items like pipes or timber.

In terms of running costs, the BlueHDi diesel engines offer competitive fuel efficiency, with combined cycle figures ranging from 45 to 55mpg, depending on the specific engine chosen. CO2 emissions are also kept in check, falling between 133 and 151g/km, which is favourable for company car tax and overall environmental impact.

Comparison Table: Citroën Dispatch vs. Key Rivals

Frequently Asked Questions

Q1: Is the Citroën Dispatch a good van for city driving?
Yes, the Dispatch is well-suited for city driving thanks to its improved handling, compact dimensions (especially the 'XS' model), and comfortable ride quality. The optional Grip Control and advanced driver aids further enhance its urban usability.

Q2: What are the main advantages of the Citroën Dispatch over its rivals?
Key advantages include its comfortable ride, extensive range of safety features, the innovative Moduwork load-through system, and competitive pricing. It offers a strong all-round package that challenges the established players.

Q3: Can I get the Citroën Dispatch with an automatic gearbox?
Yes, the most powerful 180bhp 2.0-litre BlueHDi engine is available with Citroën's efficient EAT6 automatic transmission.

Q4: How much does a new Citroën Dispatch cost?
New Citroën Dispatch models typically range from approximately £17,500 to £26,500 (excluding VAT), depending on the body style, engine, and specification level chosen.

Q5: Where can I find used Citroën Dispatch parts?
You can find guaranteed used Citroën Dispatch parts from a network of UK van breakers through specialist websites like 1stchoice.co.uk. These sources often offer significant discounts compared to main dealer prices, with next-day UK delivery common for many parts.

Conclusion: A Strong Contender

There's no mistaking the significance of this new Citroën Dispatch. It represents a major step forward for Citroën in the LCV market, building on the strengths of its predecessors while addressing areas where they fell short. This van is not just a competitor; it's a genuine contender designed to lure businesses away from the dominant brands like Ford, Volkswagen, and Vauxhall. With its blend of comfort, practicality, advanced technology, and efficient powertrains, the Citroën Dispatch is a compelling choice for any business seeking a reliable and versatile medium van. Whether you're buying new or looking for a used model, the Dispatch offers a compelling proposition in a fiercely competitive market.

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