21/01/2018
When planning a trip to London, particularly when arriving at or departing from the bustling Euston station, the Premier Inn Euston often presents itself as a convenient and familiar option. Known for its consistent brand standards, many travellers opt for Premier Inn as a reliable choice. However, recent guest feedback paints a more nuanced picture of the Euston branch, highlighting both its strengths and significant drawbacks. This article delves into what guests are saying about their experiences, focusing on key aspects like room comfort, amenities, and the on-site dining facilities.
The proximity to Euston station is undoubtedly a major draw for the Premier Inn Euston. Its location offers unparalleled ease of access for those travelling by train, making it an ideal base for exploring London or for a brief stopover. The convenience of being steps away from major transport links cannot be overstated, significantly reducing travel time and stress, especially for those with early departures or late arrivals.
However, convenience alone doesn't guarantee a pleasant stay. A recurring theme in recent reviews is the issue of air conditioning and temperature control. Several guests have reported that rooms can become uncomfortably hot, with the provided fans offering little respite. This seems to be a long-standing problem at this particular hotel, with warnings issued close to the stay date, leaving guests with little recourse if they've booked non-refundable rates. One reviewer mentioned trusting the Premier Inn brand, only to be disappointed by the lack of effective climate control, a crucial factor for a comfortable night's sleep, especially during warmer months.
Another point of contention is the room size and layout. Some guests have described their rooms as being akin to a 'shoe box' or a 'cupboard', with barely enough space to manoeuvre around the bed and furniture. This cramped environment, coupled with noisy air conditioning units that are ineffective at cooling the room, contributes to a less-than-ideal sleeping experience. The mention of creaking floorboards exacerbates the issue, suggesting that noise insulation might also be a concern, further disrupting sleep.
The on-site restaurant and bar also receive mixed reviews. While some guests found the breakfast to be good, others encountered significant issues with availability. Reports indicate that a substantial portion of the menu was unavailable on multiple days, extending to the bar's offerings, with a lack of even basic items like glasses. This inconsistency in food and drink availability can be a major disappointment, particularly when dining at the hotel is part of the planned experience.
Despite these criticisms, there are positive aspects highlighted by guests. The staff at the Premier Inn Euston are frequently praised for their professionalism and helpfulness, even when faced with difficult situations. One review specifically commends the deputy manager, Frances, for exceeding expectations in looking after guests. The hotel's cleanliness and the comfort of the beds are also noted as positives, aligning with the general Premier Inn reputation. The showers, in particular, are often mentioned as being good, offering a refreshing start or end to the day.
Let's consider a comparative overview based on the provided feedback:
| Aspect | Positive Feedback | Negative Feedback |
|---|---|---|
| Location | Excellent, very close to Euston station. | None mentioned. |
| Room Comfort | Clean, comfortable beds. | Lack of effective air conditioning/temperature control, rooms can be very hot, noisy air conditioning units, cramped room sizes ('shoe box'). |
| Room Amenities | Good showers. | Fans provided are ineffective, potential noise from floorboards. |
| Dining (Restaurant/Bar) | Good breakfast. | Limited menu availability (food and drinks), lack of glasses. |
| Staff | Great staff, professional and helpful, exceeding expectations. | None mentioned. |
| Value | Inexpensive. | Concerns about value given room comfort issues. |
The overall impression of the Premier Inn Euston is that it offers a prime location at a reasonable price, with generally good staff. However, potential guests should be aware of the significant and recurring issues with room temperature control and potentially cramped room sizes. If a cool and spacious room is a top priority, it might be worth considering other options or thoroughly checking the weather forecast and the hotel's specific policies regarding room temperature.
For travellers who prioritize location and budget above all else, and are less sensitive to room temperature or size, the Premier Inn Euston could still be a viable choice, especially if they plan to spend most of their time exploring the city rather than in their room. The consistently praised staff and the generally clean facilities do offer some reassurance.
However, for those seeking a truly comfortable and relaxing stay, particularly during warmer periods, the reported lack of effective air conditioning and the cramped room conditions present a significant drawback. It's advisable to read the most recent reviews before booking and perhaps to contact the hotel directly to inquire about any recent upgrades or improvements to their climate control systems.
In conclusion, the Premier Inn Euston is a hotel that benefits greatly from its strategic location. While it upholds some of the expected Premier Inn standards, such as cleanliness and good service from its staff, it falls short in critical areas of guest comfort, namely effective air conditioning and spacious rooms. Travellers need to weigh the convenience and cost against the potential for discomfort, making an informed decision based on their personal priorities.
Frequently Asked Questions:
Is the Premier Inn Euston clean?
Yes, multiple reviews mention the hotel being clean.
Is the location of Premier Inn Euston convenient?
Yes, it is very conveniently located close to Euston station.
What are the main problems with Premier Inn Euston?
The most frequently mentioned issues are the lack of effective air conditioning, resulting in hot rooms, and sometimes cramped room sizes.
Is the breakfast at Premier Inn Euston good?
Some guests found the breakfast to be good, but others noted issues with menu availability.
Would you recommend Premier Inn Euston?
This depends on your priorities. If location and budget are key and you don't mind potentially warm rooms, it might be acceptable. However, if room comfort is paramount, you may want to consider other options.
If you want to read more articles similar to Euston Premier Inn: A Mixed Bag, you can visit the Taxis category.
