09/10/2021
Travelling to or from an airport can often be a source of stress, with countless considerations from flight schedules to onward transportation. For those who prefer the convenience of ride-hailing apps, understanding the specific procedures for services like Gett at airport terminals is crucial. While Gett is a popular choice for many, navigating its use from an airport location requires a bit of know-how to ensure a smooth and timely departure. This guide aims to demystify the process, offering practical advice and addressing common queries.

Understanding the Gett Airport Experience
When you arrive at an airport and wish to use Gett, it's important to be aware that the process might differ slightly from your usual city pickups. Airports are busy, regulated environments, and ride-hailing services often have designated waiting areas and protocols to manage the flow of passengers and vehicles. For Gett, this typically means heading to a specific pick-up zone. You may find yourself needing to walk a short distance from the arrivals hall to reach this designated area, often located in the outer lanes of the terminal's drop-off and pick-up zones.
It's also worth noting that some airports have specific arrangements for pre-booked or app-based vehicles. In some cases, there might be a dedicated booth or point of contact for pre-hired vehicles. If you have a specific reason for choosing Gett, such as a pre-arranged corporate account or a preference for its service, knowing these details in advance can save you time and potential frustration. The key is to be observant of signage and follow the airport's guidelines for ride-hailing services.
Why Choose Gett from the Airport?
While the question of 'why' might arise, there are indeed valid reasons why a traveller might specifically opt for Gett when departing from an airport. Perhaps you have a Gett voucher that needs to be used, or you're accustomed to the app and find its interface more user-friendly. Some users may also have specific account settings or preferences within Gett that make it their preferred choice. For business travellers, Gett's corporate account features might be a significant draw, simplifying expense reporting and providing a consistent service.
Furthermore, depending on the specific airport and the time of day, Gett might offer competitive pricing or availability compared to other options. It's always a good idea to compare prices and estimated arrival times between different apps and traditional taxis if you're on a tight schedule or budget. However, if Gett is your chosen method, understanding the pick-up process is paramount.
Step-by-Step: Using Gett from the Airport
Here's a general breakdown of how to use Gett from an airport terminal:
- Book your ride: Open the Gett app on your smartphone and enter your destination. Ensure your location services are enabled so the app can accurately pinpoint your current position within the airport.
- Identify the pick-up zone: Once your booking is confirmed, the app will usually provide instructions on where to meet your driver. This is often a designated pick-up area outside the terminal building. Look for signs indicating "Ride-Hailing Pick-up," "Pre-booked Cars," or similar. These zones are typically located in the outer lanes to avoid obstructing airport traffic.
- Locate your driver: Once you are at the designated pick-up spot, you'll need to identify your Gett vehicle. The app will show you the car's make, model, and license plate number. Keep an eye out for these details. Drivers are also instructed to wait in the designated zones.
- Confirm your ride: Before getting into the car, confirm with the driver that they are indeed your Gett driver by stating your name. The driver will also likely ask for your name to confirm the booking.
- Enjoy your journey: Once confirmed, you can relax and enjoy your ride to your final destination.
Comparing Airport Transport Options
When it comes to airport transportation, travellers have a variety of choices. It's useful to compare these options to make an informed decision:
| Option | Pros | Cons | Typical Cost (GBP) |
|---|---|---|---|
| Gett (Ride-hailing) | Convenient booking via app, often competitive pricing, cashless payment, loyalty programs. | May require walking to a designated pick-up zone, potential surge pricing during peak hours, driver availability can fluctuate. | £20 - £60+ (depending on distance and demand) |
| Traditional Taxis | Readily available at taxi ranks, drivers are often knowledgeable about local routes, can be hailed directly. | Can be more expensive than ride-hailing, fixed pricing might not always be the cheapest, waiting in taxi queues can be long. | £25 - £70+ (depending on distance and meter) |
| Airport Shuttles/Coaches | Cost-effective for solo travellers, direct routes to major city centres or transport hubs. | Fixed schedules, can make multiple stops, less flexibility, longer journey times. | £5 - £20 |
| Public Transport (Trains/Buses) | Most economical option, environmentally friendly, avoids traffic congestion. | May require transfers, can be crowded, not ideal for heavy luggage, limited operating hours. | £2 - £15 |
| Private Car Hire | Door-to-door service, comfortable, ideal for groups or those with lots of luggage, fixed price in advance. | Generally the most expensive option, requires pre-booking. | £50 - £150+ |
Tips for a Smoother Gett Airport Pickup
To ensure your Gett experience from the airport is as seamless as possible, consider these helpful tips:
- Know the airport layout: Familiarise yourself with the airport's pick-up zones beforehand. Most airport websites provide maps and information on designated ride-hailing areas.
- Be patient: Airport environments are dynamic. There might be a short wait for your driver to reach the designated pick-up zone due to traffic or airport regulations.
- Keep your phone charged: You'll need your phone to book the ride, track your driver, and communicate with them if necessary.
- Look for signage: Airports are usually well-signposted. Follow the signs for "Taxis," "Ride-Hailing," or "Pre-booked Cars."
- Communicate with your driver: If you're having trouble locating your driver or the pick-up spot, don't hesitate to use the in-app messaging or calling feature.
- Have a backup plan: In case of unexpected issues with Gett (e.g., no drivers available, app glitches), it's wise to have an alternative transport option in mind, such as a traditional taxi or public transport.
Frequently Asked Questions (FAQs)
Q1: Where is the Gett pick-up point at the airport?
Gett pick-up points at airports are typically located in designated zones outside the terminal building. These are often in the outer lanes of the pick-up/drop-off areas. Always check the Gett app for specific instructions for your airport, as locations can vary. Look for signs indicating ride-hailing or pre-booked vehicle pick-up points.
Q2: Do I need to pre-book Gett for airport travel?
While you can often book Gett on demand, pre-booking can be beneficial for airport travel, especially if you have a specific time constraint or want to ensure availability. It also allows you to potentially secure a fixed price if Gett offers that option for airport journeys.
Q3: What if I can't find my Gett driver?
If you're struggling to find your driver, first double-check the car details (make, model, license plate) provided in the app. Ensure you are in the correct pick-up zone. If you still can't spot them, use the in-app call or message function to contact your driver directly. If all else fails, contact Gett customer support.
Q4: Is Gett more expensive from the airport?
Pricing for Gett can vary based on demand (surge pricing), time of day, and distance. While Gett often aims for competitive pricing, it's possible that airport locations, due to demand and distance, might incur higher fares than typical city trips. Comparing with other transport options is always advisable.
Q5: Can I use Gett for airport arrivals and departures?
Yes, Gett can be used for both airport arrivals and departures. For arrivals, you'll follow the pick-up procedures outlined. For departures, you can book a Gett to take you to the airport, ensuring you arrive with ample time before your flight.
In conclusion, while using Gett from an airport might involve a slightly different procedure than a standard city pickup, it remains a viable and convenient transport option for many. By understanding the designated pick-up locations, following app instructions, and being prepared, you can ensure a smooth and efficient journey to your next destination.
If you want to read more articles similar to Navigating Airport Travel with Gett, you can visit the Transport category.
