28/07/2023
In a significant step forward for urban transport, Laval is set to launch an innovative shared taxi service, the T48, designed to enhance connectivity and address the evolving mobility needs of its residents and workforce. This pioneering initiative, a collaborative effort between the Société de transport de Laval (STL) and Taxelco, marks a pivotal moment for public transport in the region, offering a flexible and efficient solution that bridges the gap between traditional bus routes and private taxi services. Set to commence on 5 May, the T48 service is more than just a new route; it represents a commitment to adapting transport infrastructure to the dynamic growth of Laval as a burgeoning economic hub.

The introduction of the T48 shared taxi service is particularly aimed at bolstering accessibility within key areas of Laval, specifically targeting the Vimont and Val-des-Brises sectors. This strategic focus is designed to serve the thousands of employees working across nearly 70 businesses located to the east of Highway 19 and north of Highway 440. Beyond the commuter demographic, the service also offers a vital new transport option for general clientele, facilitating easier access for shopping, leisure, and other daily activities. As Laval continues its impressive development, positioning itself as a strong economic centre, the demand for robust and adaptable transport solutions has grown exponentially. The T48 is a direct response to this growing need, ensuring that both the workforce and the wider community have reliable and convenient options for getting around.
- Understanding the T48 Shared Taxi Service: Operation and Route
- The Strategic Importance of the Pilot Project
- Benefits Beyond Convenience: Why Shared Taxis Matter
- Shared Transport vs. Traditional Options: A Comparative Look
- Navigating Your Journey: Practical Information for T48 Users
- Looking Ahead: The Future of Mobility in Laval
- Frequently Asked Questions About the T48 Shared Taxi Service
- Q1: What is the T48 Shared Taxi Service?
- Q2: When does the T48 service start?
- Q3: What areas does the T48 service cover?
- Q4: What are the operating hours for the T48?
- Q5: How often do the T48 taxis run?
- Q6: How do I pay for a ride on the T48?
- Q7: Can I transfer to other bus lines from the T48?
- Q8: Is the T48 a permanent service?
- Q9: Why was this shared taxi service introduced?
- Conclusion
The T48 collective taxi service operates with the familiarity and reliability of a regular bus line, adhering to a pre-established daily schedule. This structured approach ensures predictability for passengers, with services planned every 30 minutes for the majority of the day. This frequent schedule is crucial for commuters and provides a consistent option for other travellers throughout the week.
Operational hours for the T48 are extensive, catering to early morning starts and evening commutes:
- Monday to Friday: Service is available from 4:30 AM until 9:00 PM.
- Weekends: The service runs from 4:40 AM to 5:10 PM.
The route itself is designed for maximum utility, connecting significant points within the target areas. The line links the Vimont sector, specifically from the intersection of Dagenais and Rue Paradis (situated just east of Boulevard des Laurentides), all the way to Boulevard Robert-Bourassa and Avenue des Gouverneurs, which is conveniently located near Highway 440. This route has been carefully planned to optimise travel times and ensure direct access to key commercial and employment zones.
Furthermore, the T48 service is integrated into Laval's existing public transport network, offering seamless connections to several vital bus lines. At the Dagenais/des Laurentides intersection, passengers can connect with bus lines 17, 31, 73, and 74. Similarly, at the Dagenais/René-Laennec intersection, connections are available to bus lines 27, 39, 41, and 43. These strategic interchange points enhance the overall utility of the T48, allowing passengers to easily transfer and reach a wider array of destinations across Laval.
Payment and Accessibility
To ensure a smooth and efficient boarding process, users of the T48 shared taxi service are required to present their OPUS card to the taxi driver upon boarding. It is important to note that, akin to many modern public transport systems, cash payments or credit card transactions are not accepted directly on board the vehicle. This streamlined payment method encourages the use of the OPUS card, which is a standard fare collection system for public transport in the Greater Montreal area, simplifying travel for regular users. For more detailed information regarding fares, schedules, and the OPUS card, passengers are encouraged to visit the official STL website.
The Strategic Importance of the Pilot Project
The T48 shared taxi service is being introduced as a pilot project, initially for a period of one year. This trial phase is crucial for assessing its effectiveness and gauging public interest. Jocelyne Frédéric-Gauthier, President of the STL Board of Directors, emphasised that the service's future will be adapted based on customer feedback and, crucially, the evolution of its ridership. This adaptive approach highlights a commitment to creating a transport solution that genuinely meets the community's needs, rather than imposing a fixed model.
One of the primary motivations behind this pilot is to improve mobility in areas that are either less frequented by traditional public transport or feature streets that are challenging for larger buses to navigate. Guy Picard, General Director of the STL, pointed out that this project directly addresses the needs of local businesses in these often-enclosed sectors, many of whom had proactively approached the STL earlier in the year requesting improved transport links. This demonstrates a responsive approach from the STL, working directly with stakeholders to identify and solve specific transport challenges.
Picard further elaborated that the issue of transport access in such 'enclosed' or difficult-to-serve areas is not unique to Laval. It is a common challenge in urban planning, and a core objective for the STL is to collaborate with partners and citizens to enhance mobility across the entire territory. The T48 pilot is a testament to this proactive philosophy, showcasing how innovative solutions can be deployed to serve previously underserved communities and improve overall accessibility. It represents a flexible and responsive approach to public transport, aiming to fill gaps where traditional bus routes may not be feasible or efficient.
The introduction of shared taxi services like the T48 brings a multitude of benefits that extend beyond mere convenience. These services are increasingly recognised as vital mobility solutions in modern urban environments, offering a blend of efficiency, environmental responsibility, and economic advantages.
Environmental Benefits
By encouraging shared rides, the T48 service contributes significantly to reducing the number of single-occupancy vehicles on the road. This directly translates to lower carbon emissions, decreased traffic congestion, and a quieter urban environment. For an increasingly environmentally conscious population, opting for a shared transport service is a step towards more sustainable transport. It aligns with broader municipal goals of fostering greener cities and reducing the ecological footprint of daily commutes.
Economic Advantages
From an economic standpoint, shared taxis can be a more cost-effective option for passengers compared to private taxis, especially for regular commuters. For the transport authority, they offer a flexible alternative to extending traditional bus routes into areas where passenger demand might not justify a full-sized bus, thereby optimising resource allocation. For businesses in the targeted areas, improved transport links mean better accessibility for their employees and customers, potentially leading to increased footfall and economic activity. This symbiotic relationship between transport infrastructure and economic growth is a key driver for such pilot projects.
The T48 service specifically targets areas that are less serviced by conventional public transport. This focus on "enclosed" or harder-to-reach sectors improves accessibility for residents who might otherwise face significant challenges in their daily commutes or in accessing essential services, shopping, or leisure activities. By providing a reliable transport option, shared taxis contribute to social equity, ensuring that all citizens, regardless of their location within the city, have fair access to transport. This is particularly important for individuals who do not own private vehicles or have limited mobility.
Understanding where shared taxi services fit into the broader transport landscape requires a comparison with existing modes. Here's a brief overview:
| Feature | T48 Shared Taxi | Traditional Bus Service | Private Taxi |
|---|---|---|---|
| Cost | Affordable (OPUS card rates) | Most economical (OPUS card rates) | Most expensive (metered fare) |
| Flexibility | Scheduled stops, fixed route, but smaller vehicle for tricky areas. | Fixed routes & schedules, less flexible for specific areas. | On-demand, door-to-door, highest flexibility. |
| Coverage | Designed for less dense/hard-to-reach areas, complements bus routes. | High-density areas, main thoroughfares. | Anywhere accessible by road. |
| Environmental Impact | Reduced emissions per passenger vs. private car. | Lower emissions per passenger, but larger vehicles. | Higher emissions per passenger, especially if single occupancy. |
| Payment | OPUS card only | OPUS card, cash (some cases) | Cash, card, app |
The T48 shared taxi service positions itself as an optimal middle ground, offering the structured reliability of a bus with the added agility of a smaller vehicle to serve specific, challenging routes. It's a testament to Laval's proactive approach in diversifying its transport portfolio to meet a wide array of passenger needs.

For those planning to utilise the T48 shared taxi service, a few key pieces of information are essential for a smooth experience. As mentioned, the primary method of payment is the OPUS card. Ensure your card is topped up with a valid fare or pass before boarding. The drivers are unable to accept cash or credit card payments directly, so planning ahead is crucial. The service operates on a fixed schedule, much like a bus, so consulting the timetable for the T48 will allow you to plan your journey effectively. These timetables are available on the STL website, where you can also find detailed route maps and information on connecting bus lines. As a pilot project, the STL encourages feedback from users to help refine and improve the service. Your experience and input will play a valuable role in shaping the future of this innovative transport solution in Laval.
Looking Ahead: The Future of Mobility in Laval
The T48 shared taxi pilot project is more than just a temporary measure; it's a forward-looking initiative that could pave the way for a new era of urban transport in Laval. The success of this one-year trial will undoubtedly influence future decisions regarding the expansion and integration of similar services across the city. As Laval continues to grow as a vibrant economic hub, the demand for efficient, flexible, and sustainable transport will only intensify. Projects like the T48 demonstrate a commitment to innovation and adaptability in public transport planning.
The insights gained from monitoring ridership patterns and collecting passenger feedback during this pilot phase will be invaluable. They will help the STL to understand specific mobility gaps, identify areas where traditional services may fall short, and tailor future solutions more precisely to the needs of the community. This iterative approach to urban planning ensures that transport infrastructure evolves in tandem with the city's development, fostering an environment where residents and businesses can thrive with seamless connectivity. The long-term vision for Laval's transport network likely involves a diverse range of options, with shared taxi services playing a critical role in providing comprehensive coverage and enhancing the overall quality of life for its citizens.
To help potential users better understand this new service, here are answers to some common questions:
A1: The T48 is a new collective taxi service launched by the Société de transport de Laval (STL) in partnership with Taxelco. It operates like a scheduled bus service but uses taxis to serve specific routes, particularly in areas where traditional bus services may be less efficient or accessible.
Q2: When does the T48 service start?
A2: The T48 shared taxi service commences on 5 May.
Q3: What areas does the T48 service cover?
A3: The service primarily connects the Vimont sector (from Dagenais/Rue Paradis) to Val-des-Brises (near Robert-Bourassa/Avenue des Gouverneurs). It is designed to serve employees of businesses in this zone, as well as general clientele.
Q4: What are the operating hours for the T48?
A4: From Monday to Friday, the service runs from 4:30 AM to 9:00 PM. On weekends, it operates from 4:40 AM to 5:10 PM.
Q5: How often do the T48 taxis run?
A5: The service follows a pre-established daily schedule with passages every 30 minutes for the majority of the day.
Q6: How do I pay for a ride on the T48?
A6: You must present a valid OPUS card to the taxi driver upon boarding. Cash or credit card payments are not accepted on board the vehicle.
Q7: Can I transfer to other bus lines from the T48?
A7: Yes, the T48 offers connections to several bus lines. You can connect with lines 17, 31, 73, and 74 at Dagenais/des Laurentides, and with lines 27, 39, 41, and 43 at Dagenais/René-Laennec.
Q8: Is the T48 a permanent service?
A8: The T48 is currently a pilot project for a period of one year. Its future will be adapted based on its usage and public interest during this trial period.
A9: It was introduced to meet the growing mobility needs in Laval, particularly in less-serviced or harder-to-reach areas, and to provide a convenient transport option for employees and customers in developing economic zones.
Conclusion
The launch of the T48 shared taxi service represents a bold and innovative step by the Société de transport de Laval and Taxelco towards creating a more integrated and responsive public transport network. As a pilot project, it embodies a commitment to exploring flexible solutions that cater to the specific needs of Laval's expanding communities and dynamic workforce. By offering a scheduled, affordable, and well-connected service, the T48 is set to significantly enhance accessibility in the Vimont and Val-des-Brises sectors, providing a crucial link for thousands of individuals. This initiative not only addresses immediate transport challenges but also sets a precedent for how urban mobility can evolve, demonstrating Laval's dedication to fostering a sustainable and accessible future for all its residents.
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