03/07/2020
In the bustling heart of Leicester, one name consistently stands out when it comes to reliable and efficient private hire services: Swift Fox Cabs. With a legacy spanning over 45 years, this company has not merely operated taxis; it has become an integral part of the city's transport infrastructure, serving countless individuals and leading businesses with unparalleled dedication. From quick local trips to crucial airport transfers, Swift Fox Cabs prides itself on offering a comprehensive suite of services, backed by a commitment to customer satisfaction and technological advancement. This article delves into what makes Swift Fox Cabs Leicester's go-to choice for all transport needs, exploring their history, their diverse fleet, and the myriad of convenient ways to book your next journey.
- A Legacy of Excellence: Who Are Swift Fox Cabs?
- Your Ride, Your Way: Booking a Swift Fox Cab
- A Fleet for Every Journey: Swift Fox Cabs' Extensive Vehicle Range
- Beyond the Local Ride: Airport Transfers with Swift Fox Cabs
- Unlocking Value: Benefits for Business Account Holders
- Frequently Asked Questions (FAQs)
- Q: How long have Swift Fox Cabs been operating in Leicester?
- Q: Can I book a taxi with Swift Fox Cabs 24 hours a day?
- Q: Do Swift Fox Cabs offer wheelchair accessible vehicles?
- Q: Can I book an airport transfer online with Swift Fox Cabs?
- Q: What are the main benefits of having a business account with Swift Fox Cabs?
- Q: How many cars are in Swift Fox Cabs' fleet?
- Q: Is there an automated way to book a taxi if I call from my home phone?
A Legacy of Excellence: Who Are Swift Fox Cabs?
Swift Fox Cabs are not just another taxi company in Leicester; they are widely recognised as the city's leading provider of taxi services and airport transfers. Their journey began over four and a half decades ago, a testament to their enduring commitment to quality and reliability. Throughout these years, they have built a formidable reputation, earning the trust of a vast clientele, including numerous prominent companies who rely on their services for regular transport solutions.
At the core of Swift Fox Cabs' operation is an unwavering dedication to meeting diverse customer requirements. This is evident in their extensive fleet, which ranges from comfortable saloon cars perfect for individual travel, to spacious people carriers ideal for groups, and crucially, a significant number of wheelchair-friendly cabs. This broad spectrum of vehicles ensures that whatever your transport need, Swift Fox Cabs has a suitable option readily available. Their services extend beyond mere passenger transport; they also offer efficient courier services, ensuring parcels and documents reach their destination securely and on time. A particularly strong area of their expertise lies in airport transfers, covering both domestic and international airports, which can now be conveniently booked online, simplifying travel logistics for thousands.
Behind the scenes, Swift Fox Cabs leverages cutting-edge technology to enhance their service. Their operations are supported by a totally computerised booking and dispatch system, which streamlines the process from the moment you make your request to the arrival of your vehicle. Furthermore, they utilise advanced GPS technology, allowing them to track the exact whereabouts of all their vehicles in real-time. This not only ensures efficiency but also provides an added layer of safety and transparency for both the company and its customers. The emphasis on a first-class service is further reinforced by their team of experienced, uniformed drivers who uphold the company's high standards of professionalism and courtesy. For businesses, Swift Fox Cabs offers specialised business accounts, complete with free internet booking facilities, making corporate travel management both simple and cost-effective.
Your Ride, Your Way: Booking a Swift Fox Cab
Swift Fox Cabs understands that convenience is key in today's fast-paced world. That's why they offer a multitude of easy and efficient ways to book a taxi, ensuring there's a method to suit every preference and requirement. Whether you prefer the traditional touch or embrace modern digital solutions, getting a Swift Fox Cab is straightforward.
Traditional Phone Call
For those who prefer direct communication, their dedicated phoneline at 0116 26 28 222 is open 24 hours a day, 365 days a year. Their telephonists are always on hand to take your call and accurately enter your journey details into their computerised system. A thoughtful addition to this service is the option for a free callback, alerting you when your taxi has arrived outside, saving you from waiting in the cold or uncertainty.
Modern Convenience: Smartphone Apps
Embracing the digital age, Swift Fox Cabs offers free smartphone apps that allow you to book and track your own taxi in a matter of seconds. This eliminates the need to wait in phone queues, providing a quicker and more seamless booking experience. The app gives you control, allowing you to monitor your taxi's progress in real-time, right to your doorstep.
For Complex Needs: Fax Bookings
For longer or more complicated bookings, Swift Fox Cabs provides a fax service at 0116 2625754. You can type or write out your full journey details and send them to their 24-hour call centre. For added peace of mind, you can request a faxed confirmation once your booking has been completed.
Seamless Online Booking: Cabfind Integration
Swift Fox Cabs has partnered with Cabfind to offer a user-friendly online booking service. This free platform allows for both cash and account bookings. Simply enter your journey details online, and a confirmation of your booking will be sent directly to your email address, making the process incredibly efficient.
The Future of Booking: Automated IVR System
To further minimise waiting times, Swift Fox Cabs introduced an Automated Booking System (IVR). This free and easy-to-use system is perfect for booking a taxi from your home address. Once activated on your home telephone number by a telephonist, the system will recognise your number and match it to your saved address. You can then book a taxi immediately with a single press of a button. For specialist vehicles, a telephonist is always available. A fantastic feature of the advanced IVR system is the ability to pre-book taxis up to 7 days in advance. This is ideal for regular commutes or pre-planned nights out, ensuring your transport is secured without hassle, even during busy periods. This facility is also available from your mobile, with additional features like pre-set routes for even greater convenience.
| Booking Method | Convenience | Best For | Key Features |
|---|---|---|---|
| Phone Call (0116 26 28 222) | High | Immediate bookings, specific queries | 24/7, 365 days, free callback option |
| Smartphone Apps | Very High | Quick bookings, real-time tracking | No phone queues, book & track in seconds |
| Fax (0116 2625754) | Moderate | Long/complicated bookings | 24-hour service, confirmation available |
| Online (Cabfind) | High | Cash & account bookings, pre-planning | Email confirmation, easy to use |
| Automated IVR System | Very High | Regular home pickups, advance bookings | No queues, 1-button booking, up to 7 days in advance, mobile features |
A Fleet for Every Journey: Swift Fox Cabs' Extensive Vehicle Range
One of the most significant strengths of Swift Fox Cabs is their truly extensive range of vehicles, meticulously curated to suit virtually any transport need. With a remarkable fleet of over 150 cars, they are exceptionally well-equipped to solve a wide array of transport challenges, whether it's ensuring you arrive at work punctually, travelling safely to the airport, delivering an urgent parcel, or transporting staff and clients efficiently.
Their diverse fleet includes:
- Saloon Cars: With 80 saloon cars, these are perfect for individual travellers or small groups seeking comfort and efficiency for standard journeys.
- Estate Cars: 15 estate cars offer increased luggage space, ideal for trips to the airport or when you have extra baggage.
- People Carriers: Comprising 25 vehicles, these are available in 5, 6, and 7-seater configurations, making them excellent for families, larger groups, or corporate teams.
- 8 Seaters: A specialised selection of 6 x 8-seater vehicles provides even greater capacity for bigger groups, ensuring everyone can travel together comfortably.
A standout feature of Swift Fox Cabs' fleet is their commitment to accessibility. They proudly operate the largest fleet of wheelchair-friendly vehicles in Leicestershire. This commitment ensures that transport is accessible to all members of the community. Their wheelchair-friendly vehicles include a variety of models such as TX4s, Fiat Doblos, Peugeot Eurobuses, and Ford Transit vans, all adapted to safely accommodate passengers using wheelchairs. Uniquely, they are the only local fleet that can offer two 8-seater vehicles equipped with electric tail lifts, providing unparalleled convenience and safety. These particular vehicles boast the impressive capability to carry up to three wheelchairs simultaneously, or alternatively, can transport eight passengers along with extensive luggage, showcasing their versatility for a wide range of requirements.
| Vehicle Type | Quantity | Capacity/Features | Ideal Use |
|---|---|---|---|
| Saloon Cars | 80 | Standard passenger capacity | Individual travel, small groups, everyday commutes |
| Estate Cars | 15 | Increased boot space | Airport transfers, luggage-heavy trips |
| People Carriers | 25 | 5, 6, or 7 seats | Families, small to medium groups, events |
| 8 Seaters | 6 | 8 passenger seats | Larger groups, team transport |
| Wheelchair Friendly | 30 | Adapted for wheelchairs (TX4s, Doblos, Eurobuses, Transits) | Accessible transport for wheelchair users |
| Transit Vans with Tail Lift | 2 | Can carry 3 wheelchairs OR 8 passengers + extensive luggage | Specialised accessibility, large groups with significant luggage |
Beyond the Local Ride: Airport Transfers with Swift Fox Cabs
Airport transfers are a cornerstone of Swift Fox Cabs' services, understanding the critical importance of timely and stress-free travel to and from airports. Whether you're embarking on a well-deserved holiday or returning home after a long business trip, the last thing you want to worry about is airport transport. Swift Fox Cabs provides a seamless solution, ensuring reliability and comfort from your doorstep to the departure lounge, and vice versa.
Their airport transfer service caters to all major airports, including overseas destinations, offering a convenient way to start or end your journey. The ability to book these crucial transfers online adds another layer of convenience, allowing you to arrange your transport well in advance and receive immediate confirmation. This eliminates last-minute anxieties and ensures your travel plans remain on track. The extensive fleet, including spacious estate cars and people carriers, means there's always a suitable vehicle to accommodate your luggage and travel party, no matter the size. With experienced, uniformed drivers who are knowledgeable about airport routes and timings, you can relax, knowing you are in capable hands. For many, choosing a reputable taxi firm for airport travel is paramount, especially when considering the alternative of driving and parking, or the need for a reliable pick-up after a long flight. Swift Fox Cabs offers that peace of mind, making your airport journey as smooth as possible.
Unlocking Value: Benefits for Business Account Holders
For businesses seeking efficient and cost-effective transport solutions, Swift Fox Cabs offers an exceptional business account service that provides a wealth of added benefits, all free of charge. These accounts are designed to streamline corporate travel, offering significant savings and unparalleled control over transport logistics. Account holders gain access to a unique online booking system that revolutionises how businesses manage their taxi services.
Through this secure and password-protected portal, account holders can:
- Book, Cancel, Amend, or Check Bookings Online: This comprehensive control panel allows for real-time management of all transport needs, offering flexibility and responsiveness to changing schedules.
- Add Staff to Journeys: A particularly valuable feature is the ability to add multiple staff members onto an already booked journey. This facility is brilliant for taxi sharing, which directly translates into considerable cost savings for the company, optimising travel expenses.
- Full Reports: The system provides access to detailed reports of every booking made, both past and present. This level of transparency is ideal for financial planning, budgeting, and auditing transport expenditures, giving businesses a clear overview of their spending.
- Address Book: An integrated address book feature allows businesses to store all frequently used addresses. Once an address is entered into the system, it never has to be typed in again, drastically speeding up the booking process. Account holders can book a taxi in less than 10 seconds, enhancing efficiency and productivity.
Swift Fox Cabs goes the extra mile by offering free on-site training for your staff on how to use this very easy and intuitive system. This ensures that your team can fully leverage all the benefits and features of the business account, maximising efficiency from day one. By providing such a robust and user-friendly system, Swift Fox Cabs cements its position as a preferred partner for corporate transport needs in Leicester.
Frequently Asked Questions (FAQs)
Q: How long have Swift Fox Cabs been operating in Leicester?
A: Swift Fox Cabs has been providing taxi services and airport transfers in Leicester for over 45 years, establishing themselves as a leading and trusted transport provider.
Q: Can I book a taxi with Swift Fox Cabs 24 hours a day?
A: Yes, Swift Fox Cabs operates 24 hours a day, 365 days a week. Their telephonists are always available to take your call, and their automated booking systems are also accessible around the clock.
Q: Do Swift Fox Cabs offer wheelchair accessible vehicles?
A: Absolutely. Swift Fox Cabs boasts the largest fleet of wheelchair-friendly vehicles in Leicestershire, including TX4s, Fiat Doblos, Peugeot Eurobuses, and Ford Transit vans. They also have unique 8-seater vehicles with electric tail lifts capable of carrying up to three wheelchairs simultaneously.
Q: Can I book an airport transfer online with Swift Fox Cabs?
A: Yes, you can conveniently book airport transfers, including overseas airport transfers, directly online through their website or via the Cabfind service, receiving email confirmation of your booking.
Q: What are the main benefits of having a business account with Swift Fox Cabs?
A: Business account holders enjoy numerous benefits, including online booking, cancelling, amending, and checking bookings, adding staff to journeys for taxi sharing and cost savings, access to full reports for budgeting, and an address book for quick bookings. Free on-site staff training is also available.
Q: How many cars are in Swift Fox Cabs' fleet?
A: Swift Fox Cabs operates an extensive fleet of over 150 cars, including saloon cars, estate cars, people carriers (5, 6, and 7 seaters), 8 seaters, and a significant number of wheelchair-friendly vehicles, ensuring they have a vehicle for every need.
Q: Is there an automated way to book a taxi if I call from my home phone?
A: Yes, Swift Fox Cabs offers an Automated Booking System (IVR). Once activated for your home telephone number, the system recognises your number and allows you to book a taxi from your saved address with a single button press, avoiding phone queues.
In conclusion, Swift Fox Cabs stands as a beacon of reliability and innovation in Leicester's transport sector. Their decades of experience, coupled with a commitment to modern technology and a diverse, accessible fleet, ensure they meet the varied demands of their clientele with efficiency and professionalism. Whether you're a private individual needing a quick local ride, a business seeking streamlined corporate travel, or require specialist accessible transport, Swift Fox Cabs offers a comprehensive and trustworthy solution. Their multiple booking options, from traditional phone calls to cutting-edge smartphone apps and automated systems, underscore their dedication to customer convenience. For a seamless, stress-free journey in and around Leicester, and to or from the airport, Swift Fox Cabs remains the definitive choice.
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