24/09/2018
- Booking Your Mobility Scooter in Menorca: A Comprehensive Guide
- When Can You Book? Understanding the Booking Season
- Delivery and Collection: What You Need to Know
- Accommodation and Accessibility
- Booking Confirmations and Payment
- Choosing the Right Mobility Scooter: A Comparative Look
- Beyond Scooters: A Range of Mobility Equipment
- Important Policies and Regulations
- Menorca: An Accessible Holiday Destination
- Frequently Asked Questions
Booking Your Mobility Scooter in Menorca: A Comprehensive Guide
Menorca, a jewel of the Balearic Islands, offers a charming escape with its stunning beaches, picturesque villages, and tranquil atmosphere. For many, a holiday here is enhanced, or indeed made possible, by the availability of mobility aids. This guide delves into everything you need to know about booking mobility scooters and other essential equipment to ensure your Menorca adventure is as smooth and enjoyable as possible. From understanding booking seasons to selecting the right equipment and navigating delivery, we've got you covered.
When Can You Book? Understanding the Booking Season
The demand for mobility scooters in Menorca is understandably high, especially during peak tourist seasons. This particular family-run business has extended its booking season to accommodate arrivals right up to 13th October 2025. This extended window is a testament to their commitment to helping visitors enjoy their holidays. It's always advisable to book as far in advance as possible, particularly if you are travelling during the summer months, to avoid disappointment. Early booking is key to securing the equipment that best suits your needs.
Delivery and Collection: What You Need to Know
Understanding the delivery and collection process is crucial for a seamless experience. For mobility scooters, deliveries and collections are scheduled between 9 am and 8 pm. A key aspect of their service is the direct interaction with the customer. To ensure the quality and security of their service, they do not deliver to or collect from hotel receptions. Instead, they arrange for direct, in-person exchanges with you, the customer. This personal touch helps ensure the equipment is handed over correctly and any questions are answered on the spot.
Accommodation and Accessibility
When booking, you'll have the opportunity to specify your accommodation details. While they maintain a list of adapted hotels and apartments, they also cater to other accommodations that may have flat access. If you're unsure about the accessibility of your chosen stay, don't hesitate to mention it in the comments section when booking. Their extensive knowledge of Menorcan accommodations means they can often alert you to potential issues, such as steep inclines or access difficulties, especially for heavier models like the Midi and Maxi scooters, which can be too heavy to lift if a property has steps.
Booking Confirmations and Payment
After submitting your booking online or via email, it is imperative to check your spam email folder for your booking confirmation. This confirmation is vital for your records. For all mobility equipment rentals, the minimum rental charge is 7 days. Payment is strictly cash on delivery only; they do not accept card payments. This policy is important to be aware of to ensure you have the correct payment method ready upon delivery.
Choosing the Right Mobility Scooter: A Comparative Look
Selecting the appropriate mobility scooter is paramount for comfort and safety, especially considering Menorca's varied terrain. The company offers several models, each with specific weight capacities and suitability for different resort types:
| Model Type | Weight Capacity (Max) | Suitability | Price Per Week (Incl. Delivery) | Refundable Deposit | Key Features |
|---|---|---|---|---|---|
| MINI Pavement (Non-Transportable) | 15 stone (approx. 95 kg) | Flat resorts, not suitable for bumpy/hilly areas | €110 | €100 | Range: 20 km. Cannot be dismantled. |
| MINI Pavement (Transportable) | 15 stone (approx. 95 kg) | Flat resorts, not suitable for bumpy/hilly areas. Dismantles into 4 parts for car boot. | €115 | €100 | Range: 20 km. Fits in mid-size car boot. |
| MIDI Pavement (Non-Transportable) | 18 stone (approx. 114 kg) | Suitable for hilly resorts | €115 | €100 | 3 models available. |
| MAXI Pavement (Non-Transportable) | 21 stone (approx. 133 kg) | Suitable for hilly resorts | €125 | €100 | All-round suspension, front/rear lights. |
When choosing, consider the terrain of your resort. If you're staying in a hilly area, opting for a MIDI or MAXI model is highly recommended. Also, be mindful of the weight limits, especially if you are travelling with a companion or planning to carry any items.
Beyond Scooters: A Range of Mobility Equipment
The company's commitment to accessibility extends beyond mobility scooters. They offer a comprehensive selection of other mobility aids, including various types of wheelchairs, walkers, and bathroom aids, all with a minimum rental period of one week. Here's a glimpse at some of the other equipment available:
Wheelchairs
- Large 23" WHEEL wheelchair: Price €60/week. Max weight 15 stone.
- Lightweight Aluminium Foldable Wheelchair: Price €70/week. Max weight 15 stone. Weighs 11 kg.
- Aluminum Foldable manual wheelchair: Price €70/week. Max weight 15 stone (100 kg). Weighs 15.5 kg.
- Small wheel foldable Transportable wheelchair: Price €60/week. Max weight 17 stone.
- Larger foldable model wheelchair: Price €70/week. Max weight 19 stone. Seat 22" wide.
Walkers
- 3 wheel foldable walkers: Price €50/week.
- 4 Wheel foldable walkers with seat and brakes: Price €50/week.
Bathroom Aids
These aids are designed to enhance safety and comfort in the bathroom, with most carrying a maximum weight capacity of 15 stone:
- Bath Seat with adjustable legs: €60/week
- Shower Stool: €50/week
- Swivel Bath Seat: €60/week
- Shower Chair with backrest and handles: €50/week
- Mobile Commode: €60/week (deposit refunded if returned clean)
- Shower Wheelchair: €60/week
- Shower Wheelchair & Commode with foot support: €60/week (max 22 stone, deposit refunded if returned clean)
- Stand Alone Commode with Height adjustable legs: €60/week (deposit refunded if returned clean)
- Raised Toilet Seat with handles: €45/week (deposit refunded if returned clean)
- Raised Toilet Seat 15cm: €45/week (deposit refunded if returned clean)
Other Useful Equipment
- Standup Support: €70/week
- Bed Rail: €45/week
- 6ft Portable Folding Aluminium Wheelchair Ramp: €60/week (max 270kg)
- Aluminium Door Ramp (70x60x7 cm): €60/week (max 270 kg)
If you require any other specific mobility equipment, don't hesitate to inquire. The team is dedicated to finding solutions to meet your needs.
Important Policies and Regulations
No Airport Deliveries: Regrettably, due to significant delays at passport control and luggage collection, airport deliveries or collections for mobility equipment are no longer offered. Assistance is available at the airport to help you reach your onward transport.
Quality Assurance: All equipment supplied is from premium CE-approved brands, ensuring modern, well-maintained, and clean products. Electric models are fitted with new batteries at the start of each summer season.
Deposit Refunds: The refundable deposit is fully returned upon collection if the mobility scooter is in good working order, has a fully charged battery, and shows no damage to the bodywork, seat, or battery charger.
Included Accessories: Mobility scooters are delivered with a battery charger, an extension lead if needed for villas, and protective covers. A free walking stick holder is provided with non-transportable GO GO Elite models upon request.
Age Restrictions: In Spain, it is strictly forbidden for children under 16 years of age to sit on or drive a mobility scooter. Doing so invalidates the insurance, and the renter will be held responsible for any damages. The local police will issue a spot fine of €150 for any infringements.
Menorca: An Accessible Holiday Destination
Menorca is increasingly recognized as an authentic and accessible holiday destination, easily reachable from the UK and Europe. The company actively campaigns for improvements in facilities and accessibility across the island. They are preferred partners for major travel companies and collaborate closely with various local associations, including the Disabled Association Menorca (ASHOME), the Hoteliers Association Menorca, the Red Cross Menorca, and Age Concern. Their website offers valuable information on accessible beaches, resorts, accommodation, bars, restaurants, venues, and attractions under the "Explore Accessible Menorca" tab. Additionally, they provide a free "E-TRAVEL GUIDE MENORCA – ACCESSIBILITY AND MOBILITY" upon request, offering comprehensive insights into navigating the island.
Frequently Asked Questions
Q1: Can I book a mobility scooter for less than 7 days?
A1: No, the minimum rental charge for all mobility equipment is 7 days.
Q2: Do you deliver to hotels?
A2: No, deliveries and collections are done directly with the customer to ensure quality service.
Q3: What payment methods do you accept?
A3: Payment is cash on delivery only. No cards are accepted.
Q4: What happens if the mobility scooter gets damaged?
A4: The refundable deposit covers minor damages. Significant damage or a non-charged battery upon return may affect the deposit refund.
Q5: Can I take the mobility scooter on public transport?
A5: While some models are transportable, it's advisable to check with the local transport provider regarding their specific policies on mobility aids.
Booking your mobility equipment in Menorca in advance ensures you can fully embrace the island's beauty and charm, making your holiday a truly memorable and accessible experience.
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