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Apple Pay in Japan: Your Guide

09/12/2020

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Apple Pay has revolutionised how we pay for goods and services in many parts of the world, offering a convenient and secure way to make contactless payments. As you plan your adventure to the Land of the Rising Sun, a crucial question arises: does Apple Pay work in Japan? While Japan is renowned for its technological advancements, its payment infrastructure has its own unique characteristics. This article delves into the nitty-gritty of using Apple Pay in Japan, covering its acceptance, compatible cards, and essential alternatives.

Can I use Apple Pay in Tokyo?
I’m currently in Tokyo and have solely used Apple Pay (used at Nintendo, Pokémon store and Disneyland). When paying just say “cardo” or “credit card” and you can then tap your Apple Pay on the machine. Hope this helps, enjoy the rest of your trip 🙂 Download Pasmo. You have to fill it but it’s accepted all over tokyo.
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Understanding Contactless Payments in Japan

Japan has embraced contactless payment technology, but with a distinct flavour. The primary contactless technology used in Japan is FeliCa (NFC Type F), which is different from the NFC Type A/B standards commonly used in Western countries. For Apple Pay to function seamlessly, both your device and the payment terminal need to be compatible with this FeliCa system.

Where Can You Use Apple Pay in Japan?

While not as universally accepted as in some Western countries, Apple Pay can be surprisingly useful in Japan, particularly in urban centres. You're most likely to have a smooth experience at the following locations:

  • Convenience Stores (Konbini): Major chains like 7-Eleven, Lawson, and FamilyMart are well-equipped to handle contactless payments, making them reliable spots to use Apple Pay.
  • Train Stations and Subways: Many public transport systems in major cities, including Tokyo and Osaka, accept payments via IC cards such as Suica and PASMO. You can add these to your Apple Wallet and use them with Apple Pay.
  • Major Retail Chains: Large retailers like Uniqlo, Bic Camera, and Don Quijote often have terminals that support contactless payments.
  • Taxis: A growing number of taxis, especially in Tokyo, are equipped with contactless payment readers that are compatible with Apple Pay.
  • Vending Machines: Many vending machines in major cities that support Suica payments can also be used with Apple Pay.

The key indicator for Apple Pay acceptance is whether the payment terminal supports contactless IC card payments (NFC Type F). If it does, and your card is set up correctly, your Apple Pay should work.

Where Apple Pay Might Not Work

Despite its growing acceptance, you'll encounter situations where Apple Pay is not a viable payment option in Japan:

  • Small Restaurants and Family-Run Shops: Many smaller establishments, particularly those with a more traditional approach, still prefer cash payments.
  • Markets and Temples: Especially in more rural or tourist-focused areas, cash is often the primary method of payment.
  • Rural Public Transport: Buses or trains in the countryside may not have contactless readers or support IC cards.
  • Older Terminals: Some older or less sophisticated payment terminals might not be compatible with the FeliCa system.

It's crucial to remember that Japan still has a strong affinity for cash, especially outside the major metropolitan hubs.

The Importance of Your Card Type

The type of card you link to your Apple Pay significantly impacts its usability in Japan. For Apple Pay to work correctly, your connected card must support contactless payments using the FeliCa system. Here's a breakdown:

What Works:

  • Japanese-Issued Credit Cards: Cards from Japanese banks and issuers (e.g., Rakuten, MUFG) are generally well-integrated with the FeliCa system.
  • American Express Cards: Amex cards with global contactless support often work well.
  • Visa, Mastercard, and Amex from Major Banks: Cards from major international banks that support global Apple Pay and have the necessary contactless capabilities are your best bet.

What May Not Work:

  • US Debit Cards: Many US debit cards are frequently rejected due to compatibility issues.
  • Foreign Prepaid Cards: Prepaid cards issued by foreign banks may not be recognised.
  • Cards Lacking Contactless FeliCa Support: Cards that only support magnetic stripes or standard EMV (chip) payments without FeliCa will not work for contactless transactions.

Even if your card is in Apple Pay, the payment terminal must also support your specific card network. Some terminals are restricted to Japanese card networks like JCB, iD, or QUICPay.

The Suica/PASMO Advantage

A highly recommended strategy for using Apple Pay in Japan is to set up a Suica or PASMO card in your Apple Wallet before your trip. These popular Japanese transit cards function like prepaid debit cards and can be loaded using a compatible credit card. Once loaded, they can be used for payments at almost any location that accepts IC cards, significantly expanding your payment options beyond just Apple Pay-compatible terminals.

Apple Pay Compatibility in Japan
Payment MethodLikely to WorkPotential Issues
Apple Pay with Suica/PASMOHigh (Convenience Stores, Transport, Major Retailers)Limited acceptance in small shops, rural areas
Apple Pay with Japanese Credit CardsHigh (where contactless is accepted)Limited acceptance in small shops, rural areas
Apple Pay with Global Contactless Cards (Amex, Visa, MC)Medium (Major Retailers, some Taxis)Requires FeliCa compatibility, may be rejected by some terminals
Apple Pay with US Debit CardsLowFrequent rejections due to FeliCa incompatibility
Apple CashNoNot supported in Japan
Apple CardMedium (where Mastercard is accepted)Foreign transaction fees (3%), may not work at all terminals

What About Apple Cash?

Unfortunately, Apple Cash is not usable in Japan. Its functionality is limited to person-to-person payments and purchases within the United States. Japan's payment infrastructure does not recognise Apple Cash, meaning you cannot use it to load Suica or make purchases in stores. Attempting to use it will result in a payment declined error.

Using the Apple Card in Japan

The Apple Card, issued by Goldman Sachs, can be added to your Apple Wallet and used in Japan, but with certain considerations:

  • Acceptance: It works in places that accept Mastercard contactless payments.
  • Suica/PASMO Top-ups: You can use your Apple Card to add funds to your Suica or PASMO cards within Apple Wallet.
  • Potential Limitations: It might not be accepted at terminals that exclusively support Japanese card networks or Visa.
  • Foreign Transaction Fees: A significant drawback is the 3% foreign transaction fee charged on international purchases. Unlike dedicated travel credit cards, this fee can accumulate quickly during your trip.

For fee-free and more reliable contactless spending, consider using a travel-specific credit card that waives foreign transaction fees.

Final Thoughts and Essential Tips

Apple Pay can indeed be a convenient payment method in Japan, particularly for everyday transactions like purchasing train tickets or buying snacks at a convenience store, provided you have it set up correctly with a compatible card or a loaded Suica/PASMO. However, it's not a complete replacement for cash or a traditional credit card. You will still encounter many situations, especially in smaller establishments or more remote areas, where cash is king.

Can I use Apple Pay on public transport?
You can use Apple Pay to travel on public transport wherever you see one of these symbols: In some regions, Express Mode is supported. If you are in one of these regions, when you add an eligible payment card or travel card to Apple Wallet, Express Mode will be turned on by default. You can also change which card is set to Express Mode.

Key Takeaways:

  • Install Suica or PASMO: Load these transit cards into your Apple Wallet and link a supported credit card for easy top-ups.
  • Carry Cash: Always have some Japanese Yen on hand for smaller vendors and unexpected situations.
  • Use Travel Cards: Consider a credit card with no foreign transaction fees for better value.
  • Check Terminals: Look for contactless payment symbols (often featuring the FeliCa logo) on payment terminals.

By understanding these nuances and preparing accordingly, you can ensure a smoother and more enjoyable payment experience during your travels in Japan.

Frequently Asked Questions

Can I use Apple Pay in Tokyo?

Yes, Apple Pay can be used in Tokyo, particularly at convenience stores, major retailers, and on the extensive public transport network that accepts Suica or PASMO. However, as some travellers have noted, acceptance in smaller shops or specific flagship stores might be limited, so having backup cash or a physical card is advisable.

Does the Apple Card work in Japan?

The Apple Card can be used in Japan wherever Mastercard contactless payments are accepted. You can also use it to top up Suica or PASMO in Apple Wallet. However, be mindful of the 3% foreign transaction fee and potential acceptance issues at terminals that don't support Mastercard.

How do I use Suica with Apple Pay in Japan?

Open the Wallet app on your iPhone or Apple Watch, tap the '+' icon, select 'Transit Card', and choose 'Suica'. Follow the on-screen instructions to add it and link your credit card to load funds onto it. You can then use your device for contactless payments wherever Suica is accepted.

Is Apple Cash usable in Japan?

No, Apple Cash is not supported for use in Japan. It is exclusively for person-to-person payments and purchases within the United States.

What is the best way to pay in Japan?

The best way to pay in Japan is a combination of methods. For widespread convenience, use Apple Pay with a Suica or PASMO card. Carry a good amount of Japanese Yen for smaller vendors and cash-only establishments. Supplement this with a travel-friendly credit card that has no foreign transaction fees for larger purchases where Apple Pay might not be accepted.

Do I need cash in Japan?

Yes, you absolutely need cash in Japan. While contactless payments are becoming more common, many smaller businesses, restaurants, markets, and rural areas still primarily operate on a cash-only basis.

If you want to read more articles similar to Apple Pay in Japan: Your Guide, you can visit the Travel category.

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