13/03/2016
For many of us, getting around is a given. A quick trip to the shops, a visit to a friend, or attending a doctor's appointment are often simple tasks. However, for the elderly residents of Buckinghamshire and Milton Keynes, these everyday journeys can present significant challenges, especially if they can no longer drive or access conventional public transport. Fortunately, a vital network of community transport schemes exists to bridge this gap, ensuring that everyone in the county has the opportunity to stay connected and mobile. These invaluable services are designed with the specific needs of older individuals in mind, offering a lifeline to independence and social inclusion.
Understanding Community Transport in Bucks & MK
Community transport in Buckinghamshire and Milton Keynes operates primarily through two key models: dial-a-ride schemes and community bus services. Both aim to provide accessible, affordable, and reliable transportation solutions for those who might otherwise be isolated. Unlike standard commercial taxi services or fixed bus routes, these schemes often rely on a dedicated network of volunteer drivers and a deep understanding of local community needs.
Dial-a-Ride: Your Personalised Journey
A dial-a-ride service is perhaps the most personalised form of community transport. The concept is straightforward: you, or a relative, simply call in advance to book a journey. This isn't a last-minute service; it requires pre-planning. You specify the exact time you need to travel and your destination. A volunteer driver, often a local resident with a strong connection to the community, will then collect your relative directly from their doorstep. This door-to-door service is crucial for individuals with mobility issues, as it eliminates the need to navigate busy bus stops or walk long distances. The cost associated with dial-a-ride services is typically modest and is often calculated based on the mileage of the journey. This ensures that the service remains affordable for those on fixed incomes. The emphasis is on providing a safe, comfortable, and friendly travel experience, with drivers who are not just providing a service, but also offering companionship and a friendly face. Key Features of Dial-a-Ride:* Advance Booking: Essential for planning routes and driver availability. * Door-to-Door Service: Pick-up and drop-off directly at the home. * Volunteer Drivers: Often locals offering their time and vehicles. * Flexible Journeys: Can be booked for various purposes, including shopping, appointments, and social visits. * Affordable Cost: Usually mileage-based to keep expenses low.
Community Bus Services: Connecting Neighbourhoods
Community bus services take a slightly different approach. These are typically larger vehicles, often minibuses, that operate on specific routes within particular areas of Buckinghamshire. Unlike the ad-hoc nature of dial-a-ride, community buses usually adhere to fixed timetables. These timetables are strategically designed to serve the most common needs of the community, such as taking elderly residents to local shops, medical centres, or community hubs. They provide a regular, predictable way for people to access essential services and social activities. Beyond their regular routes, many community bus services can also be booked for group outings. This opens up opportunities for organised trips to places of interest, community events, or even to specific activities like the 'Accessible Days Out' in Buckinghamshire. This aspect of community transport fosters social interaction and provides enjoyable experiences that might otherwise be inaccessible. Key Features of Community Bus Services:* Fixed Routes & Timetables: Predictable service for regular travel. * Wider Reach: Can serve multiple stops within a designated area. * Group Bookings: Available for organised outings and events. * Accessibility: Vehicles are often adapted for easier access. * Community Focus: Serving local needs and promoting social engagement.
Who Benefits from Community Transport?
The primary beneficiaries of these schemes are, of course, the elderly residents of Buckinghamshire and Milton Keynes. However, the scope of who can benefit extends further: * Elderly Individuals: Those who no longer drive, have mobility issues, or find public transport difficult to navigate. * People with Disabilities: Individuals with physical or cognitive impairments who require specialised transport assistance. * Individuals with Limited Mobility: Anyone who struggles with walking or using standard transport due to age or health conditions. * Those in Rural Areas: Where public transport links may be infrequent or non-existent. * Groups Needing Accessible Outings: Community groups, day centres, and clubs looking for reliable transport for their members.
Beyond General Transport: Patient Transport Services
It's important to distinguish between general community transport and more specialised services. If your relative needs transport specifically for medical appointments, then Patient Transport Services (PTS) in Buckinghamshire are a separate, but equally vital, provision. These services are often NHS-funded and have specific eligibility criteria, usually related to medical need rather than solely age or mobility. While community transport schemes can certainly be used for medical appointments, PTS is designed for situations where the patient's medical condition makes travelling by other means impossible or detrimental to their recovery. It's always advisable to check the specific criteria and booking procedures for PTS if this is the required service.
Making the Most of Community Transport
To make the most of these services, here are a few tips: 1. Plan Ahead: For dial-a-ride, booking well in advance is crucial. For community buses, check the timetable to ensure it meets your needs. 2. Know the Costs: Understand the pricing structure for the service you intend to use. 3. Confirm Eligibility: Some services may have specific criteria for use. 4. Ask Questions: Don't hesitate to contact the service provider if you have any queries about bookings, accessibility, or routes. 5. Provide Feedback: These services often rely on community support and feedback to improve. Let them know what works and what could be better.
Comparison Table: Dial-a-Ride vs. Community Bus
| Feature | Dial-a-Ride | Community Bus Service |
|---|---|---|
| Booking | Advance, personalised booking | Fixed timetable, or group booking |
| Service Type | Door-to-door, individual journeys | Route-based, multiple stops, group outings |
| Vehicle Size | Often cars or small minibuses | Typically larger minibuses |
| Flexibility | High flexibility for specific journey needs | Less flexible for individual ad-hoc travel |
| Primary Use | Personal appointments, social visits | Shopping, local access, organised group trips |
| Cost Structure | Mileage-based | Fixed fare per journey, or per hire |
| Driver Type | Volunteer drivers | Paid staff or volunteers |
Frequently Asked Questions
Q1: How do I find the contact details for a specific community transport scheme in Buckinghamshire?A1: You can usually find this information on your local council's website (Buckinghamshire Council or Milton Keynes Council), or by searching online for "community transport Buckinghamshire" or "dial-a-ride Milton Keynes". Many local charities and community organisations also list these services. Q2: Are these services free?A2: Generally, no. While they are heavily subsidised and rely on volunteers, there is usually a small charge to cover operational costs like fuel and insurance. The cost is kept as low as possible. Q3: Can I book a community transport service for my child who has a disability?A3: It depends on the specific scheme's eligibility criteria. Some services are specifically for older adults, while others cater to people with disabilities or mobility issues. It's best to check with the individual service provider directly. Q4: What happens if my relative needs assistance getting in and out of the vehicle?A4: Community transport drivers are often trained to provide assistance. However, for complex needs, it's important to discuss this when booking to ensure the service can accommodate them safely. Q5: Can I use community transport for hospital appointments?A5: Yes, for general community transport, you can often book journeys to hospital appointments. However, if the need is purely medical and you meet the criteria, Patient Transport Services might be the more appropriate route. In conclusion, community transport schemes are an indispensable part of the social fabric in Buckinghamshire and Milton Keynes. They provide essential mobility and connectivity, ensuring that age or disability does not equate to isolation. By understanding the different types of services available and how to access them, we can help our loved ones stay engaged with their communities and maintain their independence.
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