Is taxif a good ride-hailing service in Jordan?

Jordan Taxis: Yellow vs. White

29/09/2018

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When planning a trip to Jordan, one of the most frequent questions travellers have is about the safety and practicality of getting around. While the country boasts an excellent public transport system in development, taxis remain a popular and often essential mode of transport. Jordan features two distinct types of taxis: the ubiquitous yellow taxis and the less common, but equally functional, white taxis. Understanding the nuances between them, particularly regarding safety and how they operate, can significantly enhance your travel experience.

How can I travel in Amman?

This guide will delve into the world of Jordanian taxis, focusing on whether they are safe, the key differences between yellow and white taxis, and provide essential tips for a smooth and secure journey.

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Understanding the Types of Taxis in Jordan

Jordan operates with two primary taxi colour schemes, each with its own operational style and intended use. Knowing which is which can save you time, money, and potential hassle.

Yellow Taxis: The Standard Choice

Yellow taxis are the most common type of taxi found throughout Jordan, particularly in major cities like Amman. They function much like taxis in many Western countries, offering a door-to-door service. In Amman, these taxis are legally required to use a meter. This is a crucial point for travellers, as it ensures a fair fare based on distance and time, rather than a driver's discretion.

Key characteristics of Yellow Taxis:

  • Metered Fares (in Amman): Always insist on the meter being used. If a driver claims it's broken or refuses to use it, it is best to find another taxi.
  • Hailing: You can hail a yellow taxi directly from the street.
  • Arranged via Accommodation: Many hotels and guesthouses can arrange for a yellow taxi, which can offer an added layer of security as they are often vetted.
  • Payment: It's advisable to have small denominations of Jordanian Dinars (JOD) for payment, as drivers may not always have change for larger bills.

White Taxis: The Local Experience

White taxis are less common and operate more like a shared taxi service, similar to minibuses or shared vans in other parts of the world. They follow pre-determined routes and depart when they are full. While they can be a more authentic local experience, they might not be the most convenient for tourists unfamiliar with the routes.

Key characteristics of White Taxis:

  • Fixed Routes: They operate on set routes, often indicated by Arabic script on the front of the vehicle.
  • Shared Rides: They pick up multiple passengers along their route, and departure is dependent on the taxi being full.
  • Cost: Generally more expensive than local buses but often quicker due to fewer stops.
  • Cultural Nuance for Women: For female travellers, it is the norm and accepted practice to sit in the front seat with the driver. The back seats are typically reserved for male passengers.
  • Language: A basic understanding of Arabic script can be helpful for identifying routes.

Are Taxis Safe in Jordan?

Overall, taxis in Jordan are considered safe for travellers. The Jordanian government and the local population are generally welcoming to tourists, and the country itself has a low crime rate. However, like anywhere in the world, it's wise to be aware and take precautions to ensure a safe and pleasant journey.

Safety Considerations for Yellow Taxis:

  • Meter Usage: As mentioned, the meter is your best friend. It prevents overcharging.
  • Driver Behaviour: Most drivers are polite and professional. However, if you encounter a driver who makes you feel uncomfortable, politely exit the taxi at the earliest safe opportunity.
  • Women Travellers: While not strictly enforced for yellow taxis, it's often considered polite for male passengers to sit in the front seat. Female travellers can choose to sit in the back for added privacy.
  • Route Tracking: If you are using a ride-hailing app like Uber (which operates as 'Uber Taxi' in Jordan, essentially hailing a metered yellow taxi), you benefit from GPS tracking and driver reviews, adding an extra layer of security.

Safety Considerations for White Taxis:

  • Cultural Norms: For solo female travellers, sitting in the front seat is recommended and expected.
  • Route Familiarity: If you are unsure of the route, it's best to ask your accommodation for advice or to help you identify the correct white taxi.
  • Crowding: Be prepared for a more crowded experience.

Tips for a Safe and Smooth Taxi Ride in Jordan

To ensure your taxi journeys in Jordan are as safe and enjoyable as possible, here are some essential tips:

  • Confirm Meter Usage: Before starting your journey in a yellow taxi, confirm that the driver will use the meter. If they refuse, find another taxi.
  • Know Your Destination: Have the name and address of your destination clearly written down, preferably in Arabic, or have it on your phone. This helps avoid misunderstandings, especially with white taxis or if the driver's English is limited.
  • Carry Small Change: Always try to have smaller Jordanian Dinar notes and coins. This makes paying the fare much easier and avoids potential issues with drivers not having change.
  • Be Aware of Your Surroundings: While Jordan is safe, it's always good practice to be aware of your surroundings, especially when hailing a taxi late at night or in unfamiliar areas.
  • Use Reputable Companies: When possible, arrange taxis through your hotel or a trusted tour operator. This is particularly useful for airport transfers or longer journeys.
  • Uber Taxi: For a modern and traceable experience, consider using Uber. It connects you with licensed yellow taxis and offers the convenience of in-app payment and tracking.
  • Negotiate if Necessary: For white taxis or yellow taxis outside of Amman where meters might not be standard, agree on the fare before you get into the vehicle. Be polite but firm in your negotiation.
  • Trust Your Instincts: If a driver or a situation feels off, don't hesitate to politely decline the ride or find an alternative. Your safety is paramount.
  • Learn Basic Phrases: Knowing a few basic Arabic phrases like "Meter, please" (Assa'a, min fadlik) or "How much?" (Kam al-thaman?) can be very helpful.

Taxis vs. Other Transport Options

While taxis are convenient, it’s worth noting other transport options in Jordan:

Public Buses:

Public buses are the most budget-friendly option. They are a great way to experience local life but can be less predictable in terms of schedules and routes, especially intercity buses. City buses in Amman can be chaotic but efficient once you understand them.

Minibuses (White Taxis are a form of this):

These are a common form of public transport, running on set routes. They are a good, affordable option for shorter intercity travel but can be crowded and may require some negotiation.

Tourist Buses:

Companies like Jordan Express Tourist Transport (JET) offer more comfortable, air-conditioned coaches that connect major tourist destinations. These are more expensive than local buses but offer a more reliable and comfortable journey, with pre-booked tickets and fixed schedules.

Rental Cars:

Renting a car gives you the most flexibility, but driving in Jordan can be challenging due to road conditions, signage, and local driving habits. If you choose to drive, be prepared and consider a GPS.

Frequently Asked Questions about Taxis in Jordan

Are yellow taxis safe in Jordan?

Yes, yellow taxis are generally safe in Jordan, especially in Amman where they are required to use meters. Always ensure the meter is used for fair pricing.

Are white taxis safe for women in Jordan?

White taxis are safe, but cultural norms dictate that solo female travellers should sit in the front seat with the driver. This is an accepted practice.

How do I pay for taxis in Jordan?

It's best to pay with small denominations of Jordanian Dinars. For yellow taxis in Amman, the fare is determined by the meter. For white taxis or yellow taxis outside Amman, agree on the fare before starting the journey.

Can I hail a taxi on the street?

Yes, yellow taxis can be hailed directly from the street. White taxis operate on specific routes and may be found at designated stops or hailed if they are on their route.

What if the taxi driver refuses to use the meter?

If a yellow taxi driver in Amman refuses to use the meter, politely decline the ride and look for another taxi. It's your right to have the meter used.

Conclusion

Taxis are an integral part of getting around Jordan, offering convenience and accessibility. Both yellow and white taxis can be safe and reliable options, provided you are aware of their operational differences and follow best practices. By confirming meter usage, carrying small change, and being mindful of cultural nuances, travellers can ensure their taxi journeys contribute positively to their overall experience of this fascinating country. Whether you choose the predictable metered ride of a yellow taxi or the local flavour of a white taxi, a little preparation goes a long way in making your travels smooth and secure.

If you want to read more articles similar to Jordan Taxis: Yellow vs. White, you can visit the Transport category.

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