30/03/2022
In the bustling landscape of Somerset, where convenience often dictates our daily rhythm, the role of a reliable taxi service cannot be overstated. Whether you're caught in an unexpected downpour, need a swift connection across town, or require seamless transportation for a group heading to the airport, a good taxi firm can be an absolute lifesaver. Yet, the quality of service can vary significantly from one company to another, with differences often seen in pricing, punctuality, and the overall customer experience.
Understanding this crucial need for trustworthy transport, we've delved into the heart of Somerset's taxi scene, compiling insights from genuine customer feedback to highlight the firms that consistently deliver. This guide aims to provide you with a comprehensive overview of the top-rated taxi companies across the region, as judged by their Google ratings and the invaluable testimonials of those who have used their services. Our goal is to empower you to make an informed decision, ensuring your next journey is as smooth and stress-free as possible.
Why Choosing a Reputable Taxi Service Matters
Opting for a well-regarded taxi company goes beyond just getting from A to B. It encompasses a range of benefits that contribute to a superior travel experience. Firstly, reliability is paramount. A reputable firm prides itself on punctuality, ensuring you reach your destination on time, every time, whether it's for an important meeting, a train connection, or an airport departure. Secondly, safety is a non-negotiable aspect. Licensed and reputable companies employ professional, vetted drivers and maintain their vehicles to high standards, providing peace of mind during your journey. Furthermore, transparent pricing means no hidden surprises, allowing you to budget effectively. Finally, excellent customer service, from the initial booking to the final drop-off, can transform a simple ride into a pleasant and memorable experience.
How We've Identified Somerset's Best
Our selection process for this guide is straightforward: we've focused on companies that have earned high praise and strong ratings on Google, reflecting widespread positive customer experiences. The testimonials accompanying these ratings offer a candid glimpse into what makes each service stand out, highlighting aspects like driver friendliness, vehicle cleanliness, ease of booking, and overall value for money. While individual experiences can vary, a consistently high rating across numerous reviews typically indicates a commitment to quality service.
Top-Rated Taxi Companies Across Somerset
Let's explore the leading taxi services in key areas of Somerset, providing you with direct insights from their customers.
Bridgwater
Bridgwater, a vibrant town with growing connections, demands efficient and reliable transport. Here are the firms that local residents and visitors highly recommend:
- Nicks Taxi Bridgwater
Google Rating: 5.0*
Customers consistently laud Nicks Taxi Bridgwater for their exceptional service. Julia Kelley praised their 'Great service and very polite and best of all on time', underscoring their commitment to punctuality and professionalism. Rob Clifton echoed this sentiment, finding them 'perfect for travelling to and from Hinkley Point!', highlighting their reliability for crucial commutes. This firm stands out for its dependable and courteous approach, making it a top choice for various travel needs. - H Cabs, St Mary St
Google Rating: 5.0*
H Cabs receives accolades for their responsiveness and friendly drivers. Jaz Grant noted, 'Cab got there early lovely cab driver they came out at very short notice and arrived within the 5 mins I needed them to in order to get my train good priced,' showcasing their ability to handle urgent requests efficiently and affordably. Annie Fandango simply stated, 'Always reliable and very friendly drivers!', emphasising their consistent quality and welcoming service. - Broadway Taxis, Friarn Street
Google Rating: 4.5*
Broadway Taxis is celebrated for its friendly and helpful service. User Unity-X had a 'Great service from Lidl to Quantock Road, Aaron was friendly polite chatty and helpful, Even put our shopping in the boot for us!', illustrating their readiness to go the extra mile for customer convenience. Caroline Parker found them 'reliable, friendly and well priced', cementing their reputation as a go-to option for everyday travel. - Angel Cabs Bridgwater
Google Rating: 3.8*
While holding a slightly lower rating, Angel Cabs still garners positive remarks for its enjoyable service. Mel Winsper simply stated, 'Great taxi, driver good and funny!', suggesting a pleasant and entertaining journey experience.
Frome
Frome, with its unique charm and bustling community, also boasts several highly-rated taxi services:
- Mike's Taxis Seldwood Road
Google Rating: 5.0*
Mike's Taxis is highly recommended for its efficient and pleasant service. Rachel Morgan-John described it as 'Quick, concise, friendly service. Would recommend!', highlighting their prompt and amiable approach. Mike Hogan's concise 'Very good – 5* stars!' further solidifies their excellent standing among users. - Smile Taxis Frome
Google Rating: 5.0*
As their name suggests, Smile Taxis Frome brings satisfaction to its customers. Linh Hoang praised them as a 'Super reliable and responsive taxi driver. Definitely recommend for the Frome area!', indicating their consistent dependability and quick communication. - Tony's Cabs, St Johns Road
Google Rating: 4.9*
Tony's Cabs stands out for handling complex bookings with ease and professionalism. Lin Pearce shared, 'Hired Tony's Cabs for our daughter's December wedding to transport Bride and Dad and 8 bride squad. Excellent service. Cars looked fab!', showcasing their capacity for special events. Joe Fielder added, 'Very reasonable and flexible. Had to make a large booking at short notice and it was handled without fuss and very smoothly. Taxis turned up for outbound and return journeys when they said they would!', underscoring their efficiency and reliability for larger, time-sensitive arrangements. - Arrow Taxis of Frome, Butts Hill
Google Rating: 4.4*
Arrow Taxis is praised for its promptness and friendly service, particularly for airport transfers. Nindo San noted, 'Excellent used heavily for trips to and from Bristol Airport and Orchard leigh Estate!', indicating their suitability for longer journeys. Leon Millard simply stated, 'Prompt. Friendly. Exactly what you'd expect from a taxi service!', affirming their consistent delivery of core taxi service expectations.
Glastonbury, Street
Serving the mystical town of Glastonbury and the bustling Street, these taxi companies ensure smooth travels:
- A Star Taxis Dove, Cots Close
Google Rating: 5*
Soma Domains' review, 'Excellent Service. Highly recommended,' encapsulates the widespread positive sentiment for A Star Taxis, indicating a consistently high standard of service. - Dial-a-Taxi, Ivythorn Road
Google Rating: 5*
Dial-a-Taxi receives glowing reviews for its drivers. Kieran Lee simply stated, 'Great bloke. Would recommend!', while Callum Doggrell added, 'This service is amazing. Both drivers are extremely good at what they do!', highlighting the professionalism and skill of their team. - Aaron's Taxis High St, Glastonbury
Google Rating: 5*
Aaron's Taxis consistently earns top marks for punctuality and driver demeanor. Helmut Pichler was 'Fully satisfied. Very friendly - in time even in the early morning!', showcasing their reliability for early starts. Julian Gregory praised their 'Very pleasant, good mannered, cheery mood 10/10!', making every journey a positive experience. - Ray’s Taxis High St, Glastonbury
Google Rating: 4.6*
Ray’s Taxis is appreciated for its affordability and friendly service. Jasy Brown found them 'Reliable and friendly driver. Affordable prices!', a key combination for many travellers. Joynal Liton added, 'On time, helpful, friendly, flat rate and very good service!', emphasising their clear pricing and helpful approach. - AJ Taxis Merriman Gardens
Google Rating: 4.2*
AJ Taxis stands out for its excellent customer service and ability to cater to diverse needs, including wheelchair accessibility. Mel Miller praised 'Excellent customer service, so friendly and helpful!', while User Crazy Ferret noted, 'These taxis are great for wheelchairs and dealing with stressed customers. Great with everyone!', highlighting their inclusive and understanding approach.
Midsomer Norton
For residents and visitors in Midsomer Norton, these taxi services are highly regarded:
- Welton Cabs, Phillis Hill
Google Rating: 5.0*
Welton Cabs garners praise for its punctuality and professional, friendly drivers. Marc Hooper described their service as 'Brilliant service. Very punctual and professional. Good chat and very friendly. Good knowledge of routes,' indicating a well-rounded and pleasant journey. Emma Brimson's simple '5* stars!' further reinforces their excellent reputation. - Shearns Taxis, Greenfield Walk
Google Rating: 5.0*
Shearns Taxis is celebrated for its friendly and reliable drivers. Lew Allen declared them the 'No.1 driver around the area! Great service and a really friendly funny driver!', suggesting an enjoyable and memorable experience. Dave Hand added, 'Good reliable service & friendly driver!', highlighting their consistent dependability. - Faruk's Taxis, Westfield
Google Rating: 5.0*
Faruk's Taxis receives high commendation for its accommodating and friendly service. Aaron Sheppard praised 'Oz top man! Always looks after you and always tries to meet your requirements. Pleasure to deal with!', indicating a highly customer-focused approach. Mustafa Kaya's 'Very good taxi service!' reinforces this positive feedback. - Somerset Taxis, Winterfield Road
Google Rating: 2.8*
Despite a lower average rating, individual reviews for Somerset Taxis can be very positive. Libby Selway had an 'Amazing service and lovely, helpful driver! 5* from me!', while David Travis noted, 'Never a problem, always great service!', suggesting that positive experiences are certainly had. - Riverside Taxis, Spring Ground Road
Google Rating: 2.4*
Riverside Taxis, despite some mixed reviews, has satisfied customers who note their reliability and friendly staff. Al Camilleri-Lloyd stated, 'I was worried to book because of negative reviews I had read on here but these guys were great!', indicating a surprisingly positive experience. Felix Meissner added, 'Friendly and helpful receptionist. Friendly driver who turned up right on time. Will use this company again if I need a taxi,' highlighting their punctuality and good customer interaction.
Taunton
As Somerset's county town, Taunton relies on efficient taxi services to keep its residents moving:
- A Cabs Taunton
Google Rating: 5*
A Cabs Taunton is highly regarded for its personal touch and excellent value, especially for airport runs. Jon Lloyd praised their 'Really great personal service, for a really great price. Used 'A Cabs' for a middle of the night airport run to and from Bristol.' Michelle Phillips added, 'Always on time, friendly and excellent. Thank you!', highlighting their consistent punctuality and high service standards for both short local journeys and long-distance collections. - Ali Cabs Taunton
Google Rating: 4.7*
Ali Cabs Taunton receives strong recommendations for their courteous and kind drivers, particularly for longer trips. Betty Brownie was 'very happy with the service provided by Ali Cabs. The driver was very kind.' Noureen Englefield added, 'Highly recommend Ali Cabs Taunton. Travelled with George who was very courteous and polite. Many thanks for your help,' underscoring the professionalism and pleasant demeanor of their drivers. - Leo Taxis
Google Rating: 4.5*
Leo Taxis is commended for its impeccable service, cleanliness, and punctuality. User DJ Szymek123 noted 'Perfect service, very clean taxi, arrived on time. Highly recommend!', emphasising the high standards of their vehicles and timely arrivals. Colin Humphrey found them faultless, stating, 'The journey was timed to perfection. Very pleasant and helpful driver and the car was comfortable and spotless. Will use again when the need arises,' highlighting a truly comfortable and reliable experience. - Taunton Taxi Areas
Google Rating: 4.5*
Taunton Taxi Areas is praised for its fast and friendly service. Elena Aleksieva experienced 'Excellent and fast service. My driver Rosa was extremely friendly and nice. I was very pleased and would definitely use Taunton Taxi Services again.' Joana Goncalves added, 'Great taxi service. The drivers are very nice and make sure that the customer is being taken care of. I recommend this company to all my friends and family,' showcasing their commitment to customer care. - Abs Taxis
Google Rating: 4.4*
Abs Taxis is noted for its quick response and courteous drivers, along with student-friendly pricing. Bethan Rose observed 'Very quick service and the driver was very polite,' while Jalal Asif added, 'Really fast response, courteous and very friendly behaviour! I was even given a discount as I'm a student! I would recommend!', making them a popular choice for students.
Weston-Super-Mare
For seaside travels and beyond in Weston-Super-Mare, these companies come highly recommended:
- Alan Hayden, Local Taxi Willow Close
Google Rating: 5.0*
Alan Hayden's service is lauded for its promptness and smooth journeys. Andy Crawford appreciated booking 'a local run in Weston with 15 minutes notice, thank you Alan!', highlighting their flexibility for short-notice bookings. Julie Trudgedon found the taxi '5 mins early which was great and got us there very smoothly. We would definitely recommend you and will hopefully use you again in the future,' affirming their excellent punctuality. - W-S-M Cars, Scott Road
Google Rating: 5.0*
W-S-M Cars receives straightforward praise for its efficiency and friendly drivers. Mark Nute’s succinct review, 'Prompt...friendly driver...what more do you need!', perfectly summarises the core qualities of a great taxi service. - Apple Central Taxis, The Centre
Google Rating: 2.9*
Despite a varied rating, Apple Central Taxis has received positive feedback for its booking experience and animal-friendly approach. Tim Bath noted a 'Good booking experience on the telephone, taxi on time, polite driver. All very good and highly recommended.' Sarah Morton added, 'Lovely friendly driver. Very animal friendly. Excellent company and driver. Would highly recommend,' which is a significant plus for pet owners. - All The Two's Taxis, The Centre
Google Rating: 2.7*
All The Two's Taxis, while sometimes experiencing waits during peak hours, is still highly recommended for its reasonable pricing and pleasant drivers. Nathan B, a repeat customer, stated, 'I've used this firm a few times, and although there's sometimes a bit of a wait at peak times, I know that they’re trying their best...I'd still highly recommend them!' Bethan Soanes, initially wary, found them 'on time, very reasonably priced and the taxi driver was absolutely lovely and very chatty' for a pre-booked late-night trip.
Yeovil
In Yeovil, several taxi companies stand out for their exceptional service:
- Manhattan Car Hire Ltd (Airport Runs & Taxis), Marsh Lane
Google Rating: 5.0*
Manhattan Car Hire is highly praised for its professionalism and reliability, especially for airport transfers. Hayley Robinson noted, 'We have used Manhattan Car Hire before and have always found them to be prompt, reliable and totally professional.' Jon Harrington added, 'Excellent service by Manhattan Car Hire. Booking was easy, received text on landing with driver details and had a very pleasant ride,' highlighting their smooth and reassuring booking process for crucial journeys. - Central Road Taxis, Central Road
Google Rating: 5.0*
Central Road Taxis is celebrated for its cleanliness, reasonable fares, and friendly drivers. Kevin Hempstead described his experience as 'Top journey clean, reasonable and friendly,' while Andrew Murphy appreciated the convenience of booking online and the car arriving 'bang on time to pick me up from the station.' - 5 Star Taxis, Percivale Road
Google Rating: 5.0*
As their name suggests, 5 Star Taxis delivers top-tier service. Chloe Hill praised their 'Great prompt service and nice, friendly driver. Definitely recommend!', indicating consistent satisfaction with their speed and driver conduct. - Yeovil Taxis A2z, Middle Street
Google Rating: 5.0*
Yeovil Taxis A2z is lauded for being fast, reliable, and exceptionally friendly. Drew Watton stated, 'This company is the best as they are a good friendly taxi and they are fast and reliable.' Another review noted, 'Real friendly driver, great service and little waiting time. Would definitely recommend,' making them a standout choice for efficiency and pleasant interactions. - 00 Cabs Taxi Yeovil, King Street
Google Rating: 4.5*
00 Cabs Taxi Yeovil is highly recommended for its promptness, even on weekends, and the honesty of its drivers. Paul Rowland found their service 'Excellent and prompt service even on Sundays. Very helpful drivers.' Maricar Gaspar shared a remarkable experience: 'My friend left something in the cab and the driver was kind enough to contact me and bring the stuff to where we are, no extra cost!', showcasing exceptional integrity and customer care. - Radio Cabs, Middle Street
Google Rating: 3.4*
Radio Cabs, a long-standing firm, receives praise for its helpful control room and friendly drivers. Chris Villar described their service as 'absolutely brilliant' for a car collection. Jayne Haskins, a regular user, noted, 'Control room are friendly and know who I am now and my requirements. Drivers are always friendly and polite,' indicating a personalised and reliable service for frequent users.
What to Look for When Hiring a Taxi Service
Beyond ratings, understanding what constitutes a great taxi experience can help you choose the right firm for your specific needs:
- Punctuality: Is the company known for being on time, especially for crucial appointments or airport transfers? Reviews often highlight this.
- Driver Professionalism & Friendliness: Do drivers maintain a pleasant demeanor, drive safely, and have good local knowledge?
- Vehicle Cleanliness & Comfort: Is the car well-maintained and comfortable for your journey, whether short or long?
- Pricing Transparency: Are fares clear and upfront, or are there hidden charges? Look for companies that offer flat rates for common journeys if applicable.
- Ease of Booking: Can you book easily via phone, app, or online? Is their booking process efficient?
- Specific Services: Do they offer airport transfers, executive travel, or accessible vehicles if you have specific requirements?
Tips for a Smooth Taxi Experience in Somerset
To ensure your taxi journey is as seamless as possible, consider these practical tips:
- Book in Advance: For early mornings, late nights, or peak travel times, booking your taxi in advance is always advisable. This guarantees availability and often better rates.
- Confirm Details: Always double-check your pick-up location, destination, time, and the number of passengers when booking.
- Have Payment Ready: Confirm accepted payment methods (cash, card, app payment) before your journey.
- Communicate Clearly: If you have specific needs, like extra luggage space or a child seat, communicate these when booking.
- Allow Buffer Time: Especially for airport or train station transfers, always build in extra time for unexpected traffic or delays.
Frequently Asked Questions About Taxis in Somerset
Here are some common questions prospective taxi users might have:
How can I book a taxi in Somerset?
Most taxi companies in Somerset offer booking via phone call. Many also have online booking systems or dedicated mobile apps for convenience. It's best to check the specific company's website or contact them directly for their preferred booking methods.
Are taxis in Somerset expensive?
Taxi fares in Somerset are regulated or set by individual companies, often based on distance, time of day, and number of passengers. While prices can vary between firms, the reviews often highlight companies that offer 'reasonable' or 'good priced' services. Always ask for an estimated fare when booking to avoid surprises.
Can I book a taxi for an airport transfer from Somerset?
Absolutely. Many Somerset taxi companies specialise in airport transfers to major hubs like Bristol Airport, Heathrow, and Gatwick. Companies like Manhattan Car Hire in Yeovil and A Cabs Taunton are specifically praised for their reliable airport services. It's highly recommended to pre-book these journeys well in advance.
What if my taxi is late?
While the top-rated companies are known for punctuality, unforeseen circumstances can cause delays. If your taxi is late, contact the company's dispatch or control room immediately. They should be able to provide an updated estimated time of arrival or offer an alternative solution.
Are taxi drivers in Somerset licensed and vetted?
Yes, all legitimate taxi drivers and vehicles in the UK, including Somerset, must be licensed by their local council. This involves background checks, medical assessments, and vehicle inspections to ensure safety and professionalism. Always choose a licensed taxi for your safety and peace of mind.
Your Journey, Our Recommendation
Choosing the right taxi company can significantly enhance your travel experience in Somerset. The firms highlighted in this guide have consistently demonstrated a commitment to excellent service, as evidenced by their high Google ratings and the positive feedback from countless satisfied customers. From the prompt and polite drivers of Nicks Taxi Bridgwater to the accommodating service of AJ Taxis in Glastonbury, and the reliable airport runs by Manhattan Car Hire in Yeovil, Somerset is home to a robust network of professional taxi services. By considering their strengths and aligning them with your specific needs, you're well on your way to a comfortable, convenient, and reliable journey across this beautiful county.
If you want to read more articles similar to Somerset's Top Taxi Firms: Your Essential Guide, you can visit the Taxis category.