Are Taxis in Taiwan a Bargain? A UK Traveller's Guide

23/05/2017

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For any UK traveller venturing into the vibrant, bustling heart of Taipei, Taiwan, the question of navigating the city efficiently and affordably is paramount. While the public transport system is undeniably excellent, there are times when only a taxi will do – perhaps after a long flight, laden with luggage, or simply when you're too weary to decipher a new metro map. But are taxis in Taiwan, particularly in Taipei, genuinely cheap? From a UK perspective, the answer is a resounding yes, offering a blend of convenience and cost-effectiveness that often surprises visitors.

How much does a taxi cost in Taichung?
Taichung taxis have a $24 NTD increase in price from 11PM to 6AM. In Yilan County, taxi rides are set prices because they are so limited. Usually they will run you about $120 NTD for “shorter” rides and $140 NTD for “longer” rides. How they determine what is worth $120 and $140 is beyond me.

Taipei's streets are awash with yellow taxis, making them an incredibly accessible option regardless of the hour. They are a lifeline for tourists seeking to maximise their exploration time without the hassle of transfers or crowded carriages. While they might be a touch more expensive than the city's superb public transport, their value truly shines when compared to taxi fares back home in the UK or across much of Europe and North America. This article delves into why Taiwan's taxis are a smart choice for the discerning British traveller, how to use them, and what to expect regarding fares.

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The Cost of Convenience: Are Taiwan Taxis Truly Cheap?

When you compare the cost of a taxi journey in Taipei to a similar distance in London, Manchester, or Edinburgh, Taiwan's taxi fares emerge as significantly more affordable. This isn't just anecdotal; the regulated pricing structure ensures transparency and generally lower rates, making them an attractive proposition for those accustomed to higher Western prices. For a tired and weary traveller, the ability to jump into a comfortable, air-conditioned vehicle that takes you directly to your destination is invaluable, and in Taiwan, this luxury comes without the hefty price tag.

Despite being pricier than Taipei's excellent MRT or bus services, taxis offer a unique advantage: door-to-door service, especially beneficial if you're carrying luggage, travelling late at night, or heading to an area not directly served by public transport. The sheer abundance of taxis, with over 1.8 million vehicles registered in Taipei City alone by 2011, means you're rarely more than a few minutes away from finding a ride, even during off-peak hours or in the early morning.

Navigating Taipei's Streets: How to Find Your Ride

Finding a taxi in Taipei is generally straightforward, with several convenient methods available to suit different situations and preferences. Understanding these options will ensure a smooth journey every time.

Hailing a Cab: The Traditional Way

The most common and often quickest method for securing a taxi in Taipei is simply to hail one from the side of the road. Thanks to the high volume of taxis, you’ll rarely wait long. Look for the distinctive yellow cabs. To know if a taxi is available, cast your eye to the red LED sign displayed behind the windscreen, typically just below the rearview mirror. If it illuminates the traditional Chinese characters 子車 (kōng chē, meaning 'empty car' or 'available'), it’s ready for a passenger. If a taxi doesn't stop, it's likely already booked or off-duty, so don't take it personally – another will be along shortly.

Taxi Stands: Where to Queue

While less common on everyday streets, official taxi stands are strategically located at major transport hubs and popular venues. You'll typically find an orderly queue of taxis waiting outside airports (such as Taoyuan International Airport), major railway stations, large hotels, and popular nightlife areas. The etiquette here is simple: always take the first car in the line. Even if you try to pick another, the other drivers will usually direct you to the front of the queue, maintaining a fair system for all.

Convenience Stores: An Unexpected Booking Hub

Taiwan's convenience stores (like 7-Eleven, FamilyMart, and Hi-Life) are much more than just places to grab a snack; they are true community hubs offering a vast array of services. Among these, you can actually book a taxi using their in-store terminals. However, this method does require some proficiency in reading Chinese. If you're not confident with the language, don't hesitate to ask the friendly store clerk for assistance. They are generally very helpful and accustomed to assisting foreign visitors with such requests.

Digital Solutions: Phone Calls and Apps

For those who prefer to pre-book or use a digital interface, several options are available. You can directly call a taxi service, such as the prominent Taiwan Taxi company. The main number is 55688 if you're dialling from a mobile phone, or 405-88-888 from a payphone. A crucial tip here is to know your exact location and, if possible, how to communicate it in Chinese. Having your address written down or displayed on your phone in Chinese characters can be incredibly helpful.

Alternatively, smartphone apps offer a seamless booking experience. Look for apps like 'Taipei Yellow Taxi' or 'Taipei Yellow Cab' on your app store. These apps often integrate GPS tracking, which helps bridge any language barriers by allowing you to pinpoint your exact pickup and drop-off locations visually. For those seeking a specific level of comfort or familiar service, international ride-hailing services like Uber are also available in Taipei, providing an additional layer of choice for UK travellers.

Understanding the Fare Structure: What to Expect

One of the most reassuring aspects of taking a taxi in Taiwan is that all fares in the yellow taxis are regulated by the government and are strictly metered. This means you won't need to haggle or worry about inflated prices, a common concern in some other parts of the world. While the occasional 'illegal taxi' might operate, particularly outside major cities or at very late hours, they are significantly less common in prominent tourist destinations like Taipei, making metered yellow taxis the overwhelmingly safe and standard choice.

The fare structure is transparent, based on distance travelled and waiting time. However, it's important to note that specific surcharges apply during certain hours.

Taipei Taxi Fare Comparison (Day vs. Night)

Fare ComponentDay Time (06:00 - 23:00)Night Time (23:00 - 06:00)Notes/Details
Booking FeeNot ApplicableNot ApplicableNo extra charge for hailing or queueing. Booking via phone/app might incur a small fee (check app details).
Minimum Fare (first 1.25 km)NTD $70NTD $90The initial charge for the first 1.25 kilometres.
Per Kilometre Rate (after 1.25 km)NTD $20 per KmNTD $20 per KmAdded for every subsequent kilometre travelled.
Waiting Time (per hour)NTD $150NTD $180Applied for periods when the taxi is stationary or moving very slowly (e.g., traffic jams, waiting for passenger).
Luggage ChargesNTD $10NTD $10Applied only if the boot (trunk) is needed to store luggage.
Night Time SurchargeN/AAppliesAll fares are subject to a surcharge during these hours, as reflected in the higher minimum and waiting rates.

As you can see, the night-time rates are slightly higher, primarily due to an increased minimum fare and waiting charge. This is a standard practice globally and still represents excellent value compared to what you might pay for a late-night taxi in many UK cities. For instance, a short 3km journey during the day would cost approximately NTD $70 (for the first 1.25km) + (1.75km * NTD $20/km) = NTD $70 + NTD $35 = NTD $105. At night, the same journey would be NTD $90 + NTD $35 = NTD $125. Converting this to GBP (roughly 1 GBP = 40 NTD, though check current rates), these fares are exceptionally reasonable.

Top Tips for UK Travellers

  • Always use the meter: Insist on the meter being switched on at the start of your journey. This is standard practice, but it's good to be aware.
  • Have your destination written down: Language can be a barrier. A hotel business card or your destination written in Chinese characters on a piece of paper or your phone will save a lot of hassle.
  • Carry small notes: While some taxis might accept larger denominations, having smaller NTD notes (e.g., $100, $500) will make transactions smoother, especially for shorter rides. Taxis are generally cash-only.
  • Tipping is not customary: Unlike in some Western countries, tipping taxi drivers is not expected in Taiwan. The fare shown on the meter is the final price.
  • Be aware of traffic: Taipei can experience significant traffic congestion during peak hours (mornings and evenings). Factor this into your travel time, especially if you have a flight to catch.
  • Keep company numbers handy: If you've booked a taxi through a service, keep their number in case you need to contact them.
  • Consider your options: For short, direct routes during the day, the MRT is often faster and cheaper. Taxis excel for convenience, specific destinations, or when travelling with luggage.

Frequently Asked Questions (FAQs)

Q: Do taxi drivers in Taipei speak English?

A: Some taxi drivers, especially those who frequently serve tourist areas or airports, may have a basic grasp of English. However, you should not rely on it. It’s always best to have your destination written down in Chinese characters to avoid any misunderstandings.

Q: Can I pay for a taxi with a credit card?

A: The vast majority of yellow taxis in Taipei operate on a cash-only basis. It’s essential to carry Taiwanese Dollars (NTD) with you for taxi fares. Ride-hailing apps like Uber, however, allow for credit card payments through the app.

Q: Is it safe to take a taxi at night in Taipei?

A: Yes, taking a taxi at night in Taipei is generally very safe, particularly if you use the officially regulated yellow taxis. Drivers are professional, and the city has a low crime rate. Always ensure the taxi is metered.

Q: Are there different types of taxis in Taipei?

A: The most common and reliable taxis are the yellow ones, which are all regulated. Beyond these, you have the option of ride-hailing services like Uber, which may offer different vehicle types or service tiers.

Q: What if I leave something in a taxi?

A: If you remember the taxi's license plate number or the company you booked through, there's a good chance of recovering lost items. You can contact the taxi company directly or seek assistance from your hotel concierge, who can help communicate with local services.

Conclusion

For the UK traveller, taxis in Taipei represent an excellent balance of comfort, convenience, and cost-effectiveness. While not as cheap as the city's outstanding public transport, they offer unparalleled door-to-door service at rates significantly more attractive than what you'd find back home. With a clear understanding of how to hail one, the fare structure, and a few practical tips, navigating Taipei by taxi can be a truly stress-free and enjoyable part of your Taiwanese adventure. So, go ahead and embrace the ease of a yellow cab – it’s a decision your weary feet (and wallet) will thank you for!

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