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By Miles Car Insurance: Is It Right for UK Taxis?

04/02/2026

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In the evolving landscape of UK car insurance, new models are emerging that challenge the traditional annual premium. Among these innovators is By Miles, a company that has garnered attention for its unique pay-per-mile approach. This model aims to offer a fairer deal for drivers who don't log thousands of miles each year, allowing them to pay an upfront fixed fee and then a small per-mile rate for the journeys they actually make. But for those operating in the demanding and highly regulated world of UK taxi services, the question naturally arises: Does By Miles offer car insurance that meets the specific requirements of a professional taxi driver?

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Understanding By Miles: The Pay-Per-Mile Revolution

By Miles introduced a fresh perspective to car insurance, moving away from a single, hefty annual premium towards a two-part cost structure. This innovative model is designed to provide a more tailored and potentially more affordable solution for drivers, particularly those who have lower annual mileage. The core principle is simple: you pay less if you drive less, directly linking your insurance costs to your actual road usage.

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How Your Costs Are Calculated

When you obtain a quote from By Miles, whether it's for a new policy or a renewal, the total estimated cost is broken down into two distinct components:

  • An upfront fixed fee: This is a base cost that covers your vehicle when it's not being driven. Think of it as the standing charge that ensures your car is insured against theft, fire, or damage even when it's parked. This fee is paid either in full at the start of your policy or spread out through monthly instalments, much like a traditional insurance policy.
  • Your per-mile rate: This is the variable component, typically just a few pence per mile. This rate is applied only when your car is being driven, and it covers the risks associated with being on the road. The more you drive, the more miles you accumulate, and thus, the more you pay in this part of your premium. Conversely, if you keep your driving to a minimum, this cost remains low.

By Miles provides an estimated total cost based on the mileage you anticipate driving over the year. This estimate serves as a guide, and the beauty of the system is its flexibility; if your actual mileage turns out to be lower than your estimate, your total cost will decrease accordingly. This transparent approach offers a level of control over your insurance expenditure that many traditional policies lack.

The Miles Tracker: Your Key to Smart Savings

Central to the By Miles pay-per-mile model is the Miles Tracker. This small, unobtrusive device is what enables the accurate calculation of your per-mile costs. Once you take out a policy, By Miles sends you this tracker, which you can easily plug into your car yourself.

The installation process is designed to be straightforward: simply locate your car's OBD-II (On-Board Diagnostics) port, typically found under the dashboard near the steering wheel, and plug the tracker in. Once connected, it activates automatically. If you're driving, this activation happens during your trip; if you're parked, you can lock the car and allow it to connect. While the initial activation might take up to 20 minutes, once it's linked to your account, you won't need to worry about it again. It seamlessly monitors your mileage, sending data back to By Miles to ensure your per-mile charges are accurate.

Seamless Integration with Your Digital Life

Managing your By Miles policy and monitoring your driving data is made simple through their dedicated smartphone app or web dashboard. Whether you have a policy with the physical Miles Tracker or a 'trackerless' one for a connected car, you gain instant access to a wealth of information. You can view individual journey costs, daily mileage, and access handy tools. The app also provides free reminders for important vehicle maintenance tasks such as your MOT (Ministry of Transport test) or car tax, adding an extra layer of convenience for drivers.

The Appeal of Pay-Per-Mile: Who Benefits Most?

The By Miles model holds significant appeal for a specific demographic of drivers: those with low to moderate annual mileage. If your car spends a good deal of time parked, perhaps only used for occasional errands, weekend trips, or the school run, then paying for cover only when you're actually driving can lead to considerable savings. This model champions fairness, ensuring that you're not subsidising high-mileage drivers.

For city dwellers who rely on public transport, cyclists, or walkers for their daily commute but still own a car for convenience, By Miles could be a game-changer. Similarly, retirees who no longer drive extensively, or households with multiple vehicles where one is used less frequently, stand to benefit from this usage-based insurance model.

By Miles and the UK Taxi Industry: A Crucial Distinction

Now, we arrive at the core question for our UK taxi drivers: Is By Miles car insurance a viable option for your profession? The short answer is, generally, no. While By Miles offers an innovative and beneficial solution for private car owners, their policies are typically designed for personal use, not for commercial operations like taxi services.

Why Standard Car Insurance Isn't Enough for Taxis

Operating a taxi in the UK involves a fundamentally different set of risks and legal requirements compared to driving a private car. This is why taxi drivers require specialised commercial vehicle insurance, specifically known as 'taxi insurance' or 'hire and reward' insurance. Standard private car insurance policies, including pay-per-mile ones like By Miles, explicitly exclude cover for vehicles used for "hire and reward" purposes. If you were to use a private policy for taxi work, any claim arising from an incident while you were operating as a taxi would likely be rejected, leaving you uninsured and potentially facing severe legal and financial consequences.

The primary reasons for this distinction are:

  • Higher Mileage: Taxis typically cover significantly higher annual mileage than most private cars, increasing the exposure to risk.
  • Passenger Liability: Taxi insurance includes public liability cover, which protects you if a passenger is injured or their property is damaged while in your vehicle. This is a crucial element not present in standard private policies.
  • Increased Risk Profile: Driving for hire involves different risks, such as operating during peak hours, often in urban areas, and dealing with a wide range of passengers.
  • Regulatory Compliance: Local councils and the Department for Transport have stringent regulations regarding the insurance required for licensed taxis.

The Essentials of UK Taxi Insurance

For UK taxi drivers, securing the correct insurance is not just a recommendation; it's a legal imperative and a condition of their operating licence. There are two main types of taxi insurance, depending on your licence:

  • Public Hire Taxi Insurance: This is for traditional "black cabs" or hackney carriages that can be flagged down on the street or picked up from designated taxi ranks. This type of policy must cover the ability to pick up fares without pre-booking.
  • Private Hire Taxi Insurance: This is for vehicles (often minicabs) that operate solely on pre-booked fares. These vehicles cannot be hailed from the street.

Both types of taxi insurance typically include comprehensive cover, third-party liability, and crucially, public liability cover. Many policies also offer additional features tailored for taxi drivers, such as breakdown cover, legal expenses, personal accident cover, and cover for loss of earnings if your vehicle is off the road due to an insurable event.

Key Factors Influencing Taxi Insurance Premiums

Taxi insurance premiums are generally higher than private car insurance due to the increased risks. Factors influencing the cost include:

  • Driver's Experience: Years of experience as a taxi driver, coupled with a clean driving record and a good no-claims bonus, can reduce premiums.
  • Vehicle Type: The make, model, age, and value of your vehicle will impact the cost. Larger or more expensive vehicles typically cost more to insure.
  • Operating Area: Driving in busy urban areas with higher traffic density and crime rates often results in higher premiums.
  • Annual Mileage: While By Miles uses mileage to *reduce* private car costs, for taxis, higher expected mileage inherently leads to higher premiums due to increased exposure.
  • Security Measures: Alarms, immobilisers, and dash cams can sometimes help reduce premiums.
  • No Claims Discount (NCD): Building up a NCD in the taxi insurance sector is crucial for long-term savings.

Beyond the Tracker: General Insurance Considerations for Taxi Drivers

Even if a pay-per-mile model were to somehow apply to commercial vehicles, taxi drivers would still need to consider a broader range of insurance aspects that go beyond just covering the vehicle itself. These include:

  • Public Liability: As mentioned, this is paramount. It protects you against claims from passengers or third parties for injury or property damage.
  • Breakdown Cover: Essential for a taxi, as being off the road means loss of earnings. Specialised breakdown cover for commercial vehicles is often recommended.
  • Legal Expenses Cover: Can assist with legal costs if you're involved in a non-fault accident and need to recover uninsured losses.
  • Personal Accident Cover: Provides a lump sum payment if you suffer a serious injury in an accident.
  • Uninsured Driver Protection: Some policies offer protection if you're hit by an uninsured driver, ensuring you don't lose your no-claims bonus or face excessive costs.
  • Loss of Licence Insurance: A critical consideration for professional drivers, providing income if you lose your licence due to medical reasons or points accumulation.

Comparing Insurance Models: Traditional vs. Pay-Per-Mile (Conceptual)

While By Miles' pay-per-mile model is not generally applicable to the taxi industry, it's useful to understand the fundamental differences in insurance philosophies:

Traditional Fixed Premium Insurance: This model charges a set annual fee, regardless of how much you drive. Your premium is based on a risk assessment that considers factors like your age, driving history, vehicle type, and location. Once you pay, your cover is active for the policy period, whether you drive 100 miles or 10,000 miles. This provides predictability in cost but can feel unfair to low-mileage drivers.

Pay-Per-Mile Insurance (like By Miles for private cars): This model introduces a variable cost component tied directly to your mileage. You pay a fixed base fee, and then an additional charge per mile driven. This offers greater transparency and potential savings for those who drive infrequently. The risk assessment here still considers traditional factors for the base fee, but the per-mile rate directly reflects usage.

For taxi drivers, neither of these *private* models is sufficient. Taxi insurance is a distinct category, designed to cover the unique commercial risks and legal obligations of transporting paying passengers. It incorporates elements of both fixed (base premium) and variable (influenced by mileage *expectations* rather than direct per-mile charging) costs, but critically, it's underwritten specifically for "hire and reward" activities.

Frequently Asked Questions About By Miles and Taxi Insurance

Is By Miles suitable for taxi drivers in the UK?

No, By Miles policies are designed for private car use and do not provide the necessary commercial cover for taxi drivers. Taxi drivers require specialised 'hire and reward' insurance.

What type of insurance do UK taxi drivers need?

UK taxi drivers need either Public Hire Taxi Insurance (for hackney carriages) or Private Hire Taxi Insurance (for minicabs), depending on their operating licence. Both are forms of commercial vehicle insurance.

How does the Miles Tracker work?

The Miles Tracker is a small device that plugs into your car's OBD-II port. It automatically activates and connects, transmitting your mileage data to By Miles to calculate your per-mile costs. It also enables features like journey tracking and reminders via the By Miles app or web dashboard.

Can I save money with By Miles if I'm a low-mileage driver?

Yes, for private car owners, By Miles is specifically designed to offer cost savings to individuals who drive fewer miles. Your per-mile costs are only incurred when you're actually driving, making it a potentially cost-effective option for infrequent drivers.

What happens if my mileage estimate is wrong with By Miles?

The total estimated cost provided by By Miles is just an idea. If you drive less than your estimated mileage, your total cost for the year will be less. If you drive more, your total cost will be higher, as you will accumulate more per-mile charges. The system adjusts automatically to your actual usage.

Is the Miles Tracker difficult to install?

No, the Miles Tracker is designed for easy self-installation. You simply plug it into your car's OBD-II port, which is usually located under the dashboard. It activates automatically once plugged in.

Does By Miles cover ride-sharing (e.g., Uber) on a private policy?

Generally, no. Similar to traditional taxi work, ride-sharing services like Uber fall under 'hire and reward' activities. Using a private car insurance policy, including one from By Miles, for such commercial purposes would invalidate your cover. Drivers for these services need specific ride-sharing insurance or commercial 'hire and reward' policies.

What are the risks of using a private car insurance for taxi work?

The risks are substantial. Your policy would be invalidated, meaning any claims arising from an accident while operating as a taxi would be rejected. You would be personally liable for damages and injuries, potentially facing severe financial ruin, and could also face legal penalties for driving without valid insurance.

Conclusion

By Miles represents a significant step forward in personal car insurance, offering an intelligent and equitable solution for UK drivers who don't spend excessive hours behind the wheel. Its pay-per-mile model, facilitated by the easy-to-use Miles Tracker, delivers transparency and control over insurance costs, making it an attractive option for private vehicle owners seeking a fairer deal. However, for the dedicated professionals of the UK taxi industry, the landscape of insurance is fundamentally different. The unique demands and regulatory requirements of commercial 'hire and reward' operations necessitate specialised taxi insurance policies, distinct from any private car offering, including innovative models like By Miles. While By Miles brilliantly serves its niche, it is crucial for taxi drivers to secure comprehensive commercial cover that fully protects them, their passengers, and their livelihood.

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