01/08/2022
Arriving at Cairns Airport marks the beginning of your adventure in Tropical North Queensland. Whether you're heading to the vibrant Cairns CBD, the serene beaches of Palm Cove, or the stunning rainforests of Port Douglas, knowing your transfer options is crucial for a stress-free start. This guide will walk you through everything you need to know about getting from Cairns Airport to your final destination, ensuring a smooth and comfortable transition.

Understanding Your Cairns Airport Transfer Options
Cairns Airport (CNS) serves as the gateway to some of Australia's most iconic natural wonders, including the Great Barrier Reef and the Daintree Rainforest. With thousands of travellers passing through daily, efficient and reliable airport transfers are paramount. You'll find a range of options to suit different budgets and preferences, from shared shuttle services to private hire vehicles.
The Popular Shuttle Service: Exemplar Coaches and Limousines
One of the most common and cost-effective ways to travel from Cairns Airport is via a shuttle bus service. Exemplar Coaches and Limousines is a prominent provider offering scheduled services to key destinations. Their Seat-in-Coach (SIC) service is a popular choice for solo travellers and couples looking to share the journey and split costs.
Destinations and Pricing
Exemplar Coaches provides regular services connecting Cairns Airport with several popular locations:
| Destination | 1 Way Price (Adult) | 1 Way Price (Child 2-11) |
|---|---|---|
| Cairns CBD | $25 | $12.50 |
| Palm Cove | $40 | $20 |
| Port Douglas | $65 | $32.50 |
*Important Notes:
- Children under 2 years of age travel free of charge.
- Please be aware that child restraints may not always be available. It is advisable to enquire about this when booking if you require one.
- The Cairns city service is strictly limited to the Cairns CBD area. If your accommodation is outside this zone, you may need an alternative transfer or to make separate arrangements.
Standby Fares
It's always worth enquiring at the Exemplar desk upon arrival about any "Standby" fares that might be available. These can sometimes offer a reduced price if there is space on a departing service.
Booking Your Exemplar Transfer
There are several convenient ways to book your Exemplar transfer:
- In Person: Visit the Exemplar Transfer Desk located in both the Domestic Arrivals (T2) and International Arrivals (T1) terminals at Cairns Airport. This is a great opportunity to ask any last-minute questions and check for standby fares.
- Online: For guaranteed bookings, you can book directly through their website at www.exemplaronline.com.au. Booking in advance is recommended, especially during peak travel seasons.
- By Phone: You can also call Exemplar Coaches directly on (07) 4213 3333. They are available 7 days a week from 9 am to 5 pm.
Pick-up Points
The designated pick-up points are conveniently located at the Exemplar desks within both T1 International Arrivals and T2 Domestic Arrivals. You can find their exact location on the airport map [Click here to view it on a map].
Alternative Transport Options
While shuttle services are popular, Cairns Airport also facilitates other modes of transport to cater to a wider range of needs:
Cairns Taxis
Taxis are readily available at Cairns Airport. You'll find the taxi ranks located just outside the arrivals areas of both terminals. Taxis offer a direct and private transfer to your accommodation, which can be particularly convenient if you have a lot of luggage or are travelling in a group and prefer to go directly to your hotel without intermediate stops.
Rideshare services like Uber are also an option in Cairns. Designated pick-up zones are usually signposted at the airport. Rideshare can often provide a competitive alternative to traditional taxis, especially for shorter distances within the city.
Pre-booked Bus Transfers and Limousine Companies
Beyond Exemplar, numerous other private bus transfer and limousine companies operate in the Cairns region. These services typically need to be pre-booked and can offer a more personalised or luxurious experience. They are ideal for those seeking private transfers, executive travel, or group bookings for special occasions. You can find out more about these providers [here].
Airport Regulations: What You Need to Know
Cairns Airport, in conjunction with the Department of Transport and Infrastructure, has regulations in place to ensure passenger safety and a fair marketplace. It's important to be aware of these:
No Solicitation by Drivers
Drivers or their agents are legally prohibited from approaching passengers or soliciting fares directly within the airport terminals. This measure is in place to protect travellers from unsolicited offers and to ensure that services are booked through official channels. The only exception is for bookings made directly at an official Bus Information counter within the terminal.

Pre-Arranged Services
With the exception of hailing a taxi from the official rank or booking through an official airport information desk, most limousine and shuttle bus services must be pre-arranged. This means booking online, via phone, or through a travel agent before your arrival.
Frequently Asked Questions (FAQs)
What is the cheapest way to get from Cairns Airport to the city?
Generally, the most cost-effective option is the shared shuttle bus service, such as Exemplar Coaches, especially if you are travelling alone or as a couple. Booking in advance online can sometimes secure better rates.
How long does it take to get from Cairns Airport to the CBD?
The journey time to the Cairns CBD can vary depending on traffic conditions, but it typically takes around 15-25 minutes.
How long does it take to get from Cairns Airport to Port Douglas?
The transfer to Port Douglas is significantly longer, usually taking between 60 to 90 minutes, depending on traffic and the number of drop-offs on a shared shuttle service.
Can I get a taxi directly to my hotel in Palm Cove?
Yes, taxis and pre-booked private transfers can take you directly to your hotel in Palm Cove. Shuttle services may also drop you directly at your accommodation if it's a designated stop on their route.
Do I need to pre-book my airport transfer?
While it's not always mandatory for all services (like taxis from the rank), pre-booking is highly recommended, especially for shuttle buses and private transfers. This guarantees your seat, can often save you money, and ensures a smoother arrival, particularly during busy periods.
Making the Right Choice for Your Cairns Arrival
Choosing the right transfer from Cairns Airport depends on your budget, the size of your group, your destination, and your preference for convenience and comfort. For budget-conscious travellers, the shuttle bus is an excellent option. If you prioritise directness and flexibility, taxis or rideshare services are readily available. For a more premium or group experience, consider pre-booking a private transfer or limousine.
By understanding these options and adhering to the airport's regulations, you can ensure your arrival at Cairns Airport is as seamless as possible, allowing you to focus on enjoying the incredible experiences that await you in this tropical paradise.
If you want to read more articles similar to Cairns Airport Transfers: Your Guide, you can visit the Travel category.
