29/10/2016
For over three decades, Catterick Service Station has been a cornerstone of automotive care and sales in the Richmond area. Established in 1987 by John and Mary Chisholm, this family-run business has built a formidable reputation for reliability, quality, and exceptional customer service. What began as a local garage has evolved into a comprehensive automotive hub, catering to a wide array of vehicle needs. The torch has been passed to their sons, Mark and Jonny, who have not only continued the legacy but also significantly expanded the business, particularly with their highly successful car sales department.
At its heart, Catterick Service Station remains dedicated to providing top-tier mechanical services. Their workshop is equipped to handle everything from routine servicing and essential maintenance like tyre and exhaust replacements to more complex tasks such as air conditioning re-charging and even full engine rebuilds. This breadth of service means that whether your car needs a simple check-up or a major overhaul, Catterick Service Station has the expertise and facilities to get you back on the road safely and efficiently.
One of the most convenient services offered is their MoT Testing Station. Understanding that time is a precious commodity, Catterick Service Station offers a while-you-wait MoT service, minimising disruption to your day. This commitment to customer convenience is a hallmark of their operation, ensuring that essential legal requirements are met with minimal hassle.
Beyond servicing and repairs, Catterick Service Station excels in its car sales department, expertly managed by Mark and Jonny. They maintain a full and varied stock of pre-owned vehicles, carefully selected for their quality. You'll find a range of cars from nearly new down to those that are five or six years old, offering options for various budgets and preferences. A key aspect of their sales philosophy is their specialisation in sourcing one-owner vehicles with impeccable service histories. This focus ensures that the cars they sell have been well-maintained and are likely to offer greater reliability.
To further guarantee customer confidence, Catterick Service Station carries out stringent mileage checks on all cars before they are offered for sale. This transparency is vital in the used car market. Every vehicle purchased from the garage undergoes a thorough process: it is fully valeted, comes with 12 months' MoT (unless otherwise stated), and includes a warranty. A service is also included if required, ensuring you drive away with peace of mind. Road tax is also provided, making your purchase complete and ready for immediate use.
What if the specific car you're looking for isn't currently on their forecourt? Catterick Service Station understands that the perfect car isn't always readily available. That's why Mark and Jonny encourage potential buyers to get in touch. With a network of trusted suppliers, they are often able to source exactly the vehicle you desire. A simple phone call to their sales team on (01748) 811 233 can open up a world of possibilities, potentially leading you to your ideal car.
The enduring success of Catterick Service Station is a testament to its core values: family commitment, quality workmanship, customer focus, and a genuine passion for automobiles. They offer a personal touch that is often missing in larger dealerships, making every customer feel valued. Whether you need a reliable mechanic, a trustworthy MoT test, or your next car, Catterick Service Station in Richmond stands ready to serve.
Key Services Offered:
- Routine Servicing
- Tyre Replacements
- Exhaust Repairs and Replacements
- Air Conditioning Re-charging
- Engine Rebuilds
- MoT Testing (including while-you-wait options)
- Vehicle Sales (specialising in one-owner, good history vehicles)
- Vehicle Sourcing
Vehicle Sales Philosophy:
| Feature | Description |
|---|---|
| Vehicle Stock | Clean, low mileage vehicles, from nearly new to 5-6 years old. |
| Specialisation | One-owner vehicles with good service histories. |
| Checks Performed | Stringent mileage checks prior to sale. |
| Included with Sale | Full valet, 12 months MoT, warranty, road tax, service (if required). |
Why Choose Catterick Service Station?
The longevity and continued success of Catterick Service Station speak volumes. Their dedication to maintaining high standards across all aspects of their business, from mechanical repairs to vehicle sales, makes them a standout choice for motorists in the Richmond area. The personal touch of a family-run business combined with professional expertise ensures a customer experience that is both reliable and reassuring. For a garage that truly cares about your vehicle and your satisfaction, look no further than Catterick Service Station.
Frequently Asked Questions:
- What are Catterick Service Station's opening hours?
While specific hours are not provided in the source information, it is recommended to call them directly on (01748) 811 233 for the most up-to-date information on their operating times. - Do they sell new cars?
The information provided focuses on their stock of used vehicles, described as 'nearly new down to five or six years old'. They may not directly sell brand new cars. - Can I book a service online?
The provided text does not mention online booking facilities. It is advisable to contact them by phone to arrange services. - What kind of warranty do the cars come with?
All cars sold by Catterick Service Station come with a warranty, though the specifics of the warranty (duration, coverage) are not detailed in the provided text. It's best to inquire directly about warranty terms. - How do I find out if they have a specific car in stock?
You can call Mark or Jonny on (01748) 811 233. They can check their current stock or assist in sourcing a vehicle if it's not readily available.
In summary, Catterick Service Station offers a comprehensive and trustworthy solution for all your automotive needs. Their commitment to quality, customer care, and a passion for vehicles makes them a premier choice in the region.
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