21/06/2020
For many, the ability to travel freely and comfortably is a fundamental aspect of daily life. However, for wheelchair users, standard vehicles simply don't offer the necessary accessibility. This is where Wheelchair Accessible Vehicles, or WAVs, become indispensable. Among the myriad of options available on the market, the Ford Tourneo Custom WAV stands out as a highly sought-after choice, renowned for its spacious interior, robust build, and adaptability. If you're considering enhancing your mobility or that of a loved one, exploring the used market for a Ford Tourneo Custom WAV presents a smart, cost-effective, and practical solution, opening up a world of possibilities for independent travel.

The decision to invest in a WAV is a significant one, and opting for a pre-owned model, particularly a Ford Tourneo Custom, offers numerous advantages. These vehicles are designed to facilitate easy entry and exit for wheelchair users, ensuring a safe and comfortable journey. The Ford Tourneo Custom, in particular, boasts a generous interior, making it suitable not just for the wheelchair user but also for families, allowing everyone to travel together without compromise. Its popularity in the used market means a good selection of well-maintained vehicles are often available, providing an excellent opportunity to acquire a high-quality WAV without the premium price tag of a new model.
- Why Choose a Used Ford Tourneo Custom WAV?
- Where to Find Your Ideal Used Ford Tourneo Custom WAV in the UK
- Key Features and Considerations When Selecting Your WAV
- Understanding VAT Exemption for WAVs
- The Purchasing Process: A Step-by-Step Guide
- Maintaining Your Ford Tourneo Custom WAV
- Table: Key Considerations When Choosing a Used WAV
- Frequently Asked Questions (FAQs)
- Q: What exactly is a Wheelchair Accessible Vehicle (WAV)?
- Q: Why is the Ford Tourneo Custom a popular choice for a WAV?
- Q: How do I know if I qualify for VAT exemption on a WAV?
- Q: What should I thoroughly check before buying a used Ford Tourneo Custom WAV?
- Q: Are low mileage used WAVs better value?
Why Choose a Used Ford Tourneo Custom WAV?
The Ford Tourneo Custom has firmly established itself as a preferred base vehicle for WAV conversions due to its inherent design strengths. Its spacious cabin, high roofline, and flexible seating configurations make it an ideal candidate for adaptations that prioritise accessibility and comfort. When considering a used model, these attributes are further enhanced by the inherent benefits of buying pre-owned:
- Cost-Effectiveness: One of the most compelling reasons to choose a used WAV is the significant savings compared to buying new. Depreciation hits new vehicles hardest in their initial years, meaning you can acquire a nearly new or well-maintained used vehicle at a considerably lower price. This makes advanced mobility solutions more accessible to a wider range of budgets.
- Immediate Availability: Unlike new vehicles which might involve waiting lists for customisation or delivery, used WAVs are typically available for immediate purchase. This means you can get on the road sooner, enjoying your newfound freedom without delay.
- Proven Reliability: Ford vehicles are known for their durability and reliability, and the Tourneo Custom is no exception. A used model with a comprehensive service history provides peace of mind, demonstrating that it has been well-maintained throughout its life. Reputable dealers rigorously inspect and prepare their used WAVs, ensuring they meet high standards of safety and performance.
- Environmental Impact: Choosing a used vehicle is also an environmentally conscious decision. By extending the life of an existing vehicle, you contribute to reducing manufacturing demand and the associated carbon footprint.
- Versatility for Families: The Tourneo Custom isn't just a WAV; it's also a highly versatile family vehicle. Its large interior can comfortably accommodate multiple passengers alongside the wheelchair user, making it perfect for family outings, holidays, or daily errands.
Where to Find Your Ideal Used Ford Tourneo Custom WAV in the UK
When it comes to purchasing a used Ford Tourneo Custom WAV, your choice of supplier is paramount. While various options exist, specialist WAV dealers are undoubtedly the most reliable and recommended source, offering expertise, quality, and peace of mind.
Specialist WAV Dealers: The Recommended Choice
For a dedicated and trustworthy experience, specialist WAV dealers are your best bet. Companies like MotaClarity are prime examples, offering a great range of low mileage second hand Ford Tourneo Custom WAVs. These dealers:
- Focus exclusively on accessible vehicles, meaning their staff possess in-depth knowledge of conversions, features, and the specific needs of wheelchair users.
- Typically have a rigorous inspection process for all their vehicles, ensuring that both the base vehicle and the conversion are in excellent working order.
- Often provide warranties, giving you added protection and confidence in your purchase.
- Can guide you through the complexities of VAT exemption, ensuring you benefit from any eligible relief.
- Offer a wide selection, allowing you to compare different models, features, and price points to find the perfect fit for your requirements. Their WAV search tools are designed to streamline your search for the ideal pre-owned WAV.
Other Avenues (with caution)
- Online Marketplaces: Websites like AutoTrader or eBay often list used WAVs from private sellers. While you might find a bargain, these purchases come with higher risks. You typically won't get a warranty, and it's crucial to arrange a thorough independent inspection of both the vehicle and the conversion.
- Main Dealerships: Some larger Ford dealerships might occasionally have a used Tourneo Custom WAV as a trade-in. However, they are unlikely to have the specialist knowledge or range of a dedicated WAV dealer.
- Auctions: Generally not recommended for WAVs unless you are highly experienced in vehicle mechanics and conversions, as vehicles are sold as seen, with no guarantees.
By focusing your search on reputable specialist dealers, you significantly reduce the risks associated with buying a used WAV and ensure you receive a vehicle that is safe, reliable, and perfectly suited to your needs.
Key Features and Considerations When Selecting Your WAV
Once you begin exploring the available options, it's essential to know what to look for in a used Ford Tourneo Custom WAV. Beyond the standard checks you'd perform on any used vehicle, there are specific considerations unique to WAVs:
- Ramp or Lift Mechanism: WAVs typically feature either a ramp or a lift for wheelchair access. Ramps can be manual (fold-flat, lightweight, or telescopic) or electric. Lifts are usually electric. Consider the user's strength, the space available for deployment, and ease of use. The Tourneo Custom commonly features a rear ramp for easy access.
- Interior Space and Headroom: Ensure there is sufficient headroom for the wheelchair user when seated, especially if they are tall or use a high-backed chair. The Tourneo Custom is well-regarded for its generous interior dimensions.
- Wheelchair Tie-Down Systems and Occupant Restraints: Critically, check the condition and functionality of the wheelchair tie-downs (straps or docking systems) and the occupant restraint system (seatbelts for the wheelchair user). These are paramount for safety. They should be modern, easy to operate, and in perfect working order.
- Seating Configuration: Ford Tourneo Custom WAVs come in various seating layouts. Determine how many additional passengers you need to carry alongside the wheelchair user. Some models offer flexible or removable seating to maximise space.
- Condition of the Conversion: Beyond the ramp/lift, inspect the interior flooring (should be non-slip and secure), any modified seating, and general interior finish. Look for signs of wear, damage, or poor workmanship in the conversion area.
- Vehicle Mileage and Service History: As MotaClarity highlights, a great range of low mileage second hand Ford Tourneo Custom WAVs are available. Lower mileage often correlates with less wear and tear. Always request a full-service history to confirm regular maintenance.
- Engine Type and Fuel Efficiency: Ford offers various engine options for the Tourneo Custom. While official government environmental data (tested in accordance with relevant EU directives) provides a baseline for fuel consumption, remember that actual performance will depend on driving style, road conditions, and other non-technical factors. Consider your typical journeys and fuel costs.
Understanding VAT Exemption for WAVs
One of the most significant financial benefits when purchasing a WAV in the UK is the potential for VAT exemption. As highlighted in the information provided, the vast majority of WAV customers can purchase a vehicle that has been converted for personal wheelchair use and pay zero VAT. This can amount to a substantial saving on the overall purchase price.
Eligibility for VAT exemption generally applies to disabled individuals purchasing the vehicle for their own personal use. This is not means-tested, but rather based on the nature of the vehicle's conversion and its intended use. Reputable WAV dealers are well-versed in the VAT exemption rules and can guide you through the necessary paperwork, which usually involves completing a simple self-declaration form. It's crucial to confirm your eligibility with the dealer before finalising your purchase to ensure you benefit from this important relief.
The Purchasing Process: A Step-by-Step Guide
Once you've identified a potential Ford Tourneo Custom WAV, following a structured purchasing process will ensure a smooth and confident transaction:
- Define Your Needs: Before you even start looking, clearly outline your requirements: budget, number of passengers, specific accessibility needs (ramp type, internal space), and desired features.
- Browse Stock: Utilise online search tools provided by specialist dealers like MotaClarity. Filter by make, model (Ford Tourneo Custom), mileage, and price.
- Enquire and Ask Questions: Don't hesitate to contact the dealer with any questions you have. Ask for detailed photos, service history, and specifics about the conversion.
- View and Test Drive: This is a critical step. Arrange to view the vehicle in person. If possible, bring the wheelchair user to ensure the vehicle meets their specific needs for entry, exit, and comfort. Test the ramp or lift mechanism multiple times. Drive the vehicle to assess its performance, handling, and comfort.
- Independent Inspection (Optional but Recommended): For added peace of mind, consider having an independent mechanic or WAV specialist inspect the vehicle and its conversion before purchase.
- Understand the Paperwork: Carefully review the sales agreement, warranty details, and especially the VAT exemption form. Ensure all terms are clear.
- Payment and Collection/Delivery: Once satisfied, finalise payment. Many dealers offer delivery services, which can be particularly convenient for WAV buyers.
Maintaining Your Ford Tourneo Custom WAV
Like any vehicle, your Ford Tourneo Custom WAV will require regular maintenance to ensure its longevity and continued reliability. Beyond standard vehicle servicing (engine oil, filters, brakes, tyres), pay special attention to the WAV specific components:
- Ramp/Lift Mechanism: Regularly inspect and clean the ramp or lift. Check for any obstructions, wear on moving parts, or unusual noises. Follow the manufacturer's guidelines for lubrication if applicable.
- Wheelchair Restraints: Ensure the tie-downs and seatbelts are clean, free from fraying, and operate smoothly. Replace any worn or damaged components immediately.
- Interior Cleanliness: Keep the accessible area clean and free of debris that could impede wheelchair movement or damage the flooring.
- Professional Checks: Consider periodic checks of the conversion by a specialist WAV technician, even if not part of the standard vehicle service.
By following these maintenance tips, you can ensure your Ford Tourneo Custom WAV remains a safe, reliable, and efficient mode of transport for many years to come.
Table: Key Considerations When Choosing a Used WAV
| Consideration | Specialist WAV Dealer | Private Seller | Main Dealership |
|---|---|---|---|
| Purchase Source | Dedicated WAV experts (e.g., MotaClarity) | Individual owner | General vehicle sales |
| Price | Competitive, reflects quality & services | Potentially lowest, but higher risk | Variable, less competitive for WAVs |
| Warranty | Often included, comprehensive | Rarely offered, 'sold as seen' | Standard used car warranty (may not cover conversion) |
| Vehicle Condition | Rigorously inspected, prepared to high standards | Varies greatly, buyer beware | Standard used car checks, less focus on conversion |
| After-Sales Support | Specialised support, parts, servicing | Limited to none | General vehicle support, less WAV specific |
| Specialisation | Expert knowledge of WAVs & VAT exemption | Limited WAV knowledge | Limited WAV knowledge |
| Selection | Broad range of WAV models & conversions | Limited to one specific vehicle | Very limited WAV stock |
Frequently Asked Questions (FAQs)
Q: What exactly is a Wheelchair Accessible Vehicle (WAV)?
A: A Wheelchair Accessible Vehicle (WAV) is a standard vehicle that has undergone professional conversion to allow a wheelchair user to travel without needing to transfer from their wheelchair. This is typically achieved through the installation of a ramp (manual or electric) or a hydraulic lift, along with a lowered floor and secure restraint systems for the wheelchair.
Q: Why is the Ford Tourneo Custom a popular choice for a WAV?
A: The Ford Tourneo Custom is highly favoured for WAV conversions due to its generous interior space, high roofline, and robust chassis, which provide ample room and a stable platform for modifications. Its comfortable ride, reliability, and versatility as a family vehicle also contribute to its popularity, offering an ideal blend of accessibility and everyday usability.
Q: How do I know if I qualify for VAT exemption on a WAV?
A: If you are a disabled person purchasing the vehicle for your own personal use, or if you are buying it on behalf of a disabled person for their personal use, you are highly likely to be eligible for VAT exemption. This means you will pay 0% VAT on the vehicle's purchase price. Specialist WAV dealers, like MotaClarity, are experienced in guiding customers through the simple self-declaration process to claim this exemption.
Q: What should I thoroughly check before buying a used Ford Tourneo Custom WAV?
A: Beyond standard vehicle checks (engine, gearbox, tyres, service history, mileage), it's crucial to thoroughly inspect the WAV conversion. This includes testing the ramp or lift mechanism multiple times, checking the condition and operation of the wheelchair restraint system, verifying adequate interior headroom, and examining the general condition of the modified interior, including the flooring and any adapted seating. Always ensure all safety features are in excellent working order.
Q: Are low mileage used WAVs better value?
A: Generally, yes. While a lower initial price might be tempting, a WAV with low mileage on the clock often indicates less wear and tear on both the base vehicle and its conversion components. This can translate to a longer lifespan for the vehicle and potentially fewer immediate maintenance or repair needs, offering better long-term value and reliability.
If you want to read more articles similar to Finding Your Perfect Used Ford Tourneo WAV, you can visit the Taxis category.
