30/11/2018
The question of whether Gett works in London is a common one for those seeking reliable and convenient transportation within the bustling capital. The short answer is a resounding yes, Gett is a prominent player in London's private hire vehicle (PHV) market, offering a competitive and user-friendly platform for booking rides. For many years, Gett has been a familiar name, providing a vital service to Londoners and visitors alike. This article will delve into the specifics of Gett's operations in London, exploring its history, services, pricing, and how it stacks up against other popular ride-hailing apps.

A Brief History of Gett in London
Gett, originally known as GetTaxi, was founded in Israel in 2010 and quickly expanded its reach. It launched in London in 2011, aiming to disrupt the traditional taxi industry by leveraging technology to connect passengers with drivers more efficiently. Initially, it focused on traditional black cabs, but over time, its service offering evolved. Gett's presence in London has been significant, contributing to the diversification of the city's transport options. The company has navigated the ever-changing regulatory landscape of the UK's private hire sector, adapting its services to meet the demands of passengers and the requirements of Transport for London (TfL).
What Services Does Gett Offer in London?
Gett provides a range of services designed to cater to different needs and budgets. When you use the Gett app in London, you can typically expect the following:
- Black Cabs: Gett's initial focus was on connecting users with licensed London black cabs. These iconic vehicles are known for their distinctive appearance, spacious interiors, and the extensive knowledge of London's streets possessed by their drivers. Booking a black cab through Gett offers a traditional London experience with the convenience of app-based booking.
- Gett Premium: For those seeking a more comfortable or executive travel experience, Gett Premium offers upgraded vehicles, often executive sedans, driven by experienced drivers. This service is ideal for business travel or when you want a touch of luxury.
- Gett Economy: This is often the most budget-friendly option, utilizing standard private hire vehicles. It's a great choice for everyday journeys where cost-effectiveness is a priority.
- Gett Business: Gett also caters to corporate clients with its Gett Business service, allowing companies to manage employee travel expenses and book rides seamlessly. This includes features like detailed reporting and centralised billing.
How to Use Gett in London
Using Gett in London is straightforward and follows the familiar pattern of most ride-hailing apps:
- Download the App: The first step is to download the Gett app from your smartphone's app store (available on both iOS and Android).
- Create an Account: Sign up with your email address and phone number, and add your payment details.
- Enter Your Destination: Open the app and enter where you want to go.
- Choose Your Service: Select the type of Gett service you require (e.g., Black Cab, Premium, Economy).
- Confirm Your Pickup: The app will usually detect your current location, but you can adjust the pickup point if necessary.
- Book Your Ride: Once you've confirmed the details, tap to book your ride. The app will then show you available drivers and an estimated arrival time.
- Track Your Driver: You can track your driver's progress in real-time on the map within the app.
- Payment: Payment is typically handled automatically through the app using your saved payment method. You'll receive a receipt after your journey.
Gett Pricing in London
Gett's pricing in London is generally competitive, though it can vary depending on the service you choose, the time of day, and demand. Here's a general breakdown:
- Black Cabs: Fares for black cabs booked through Gett are based on the official TfL meter rates. This means you'll pay the same as you would if you hailed a black cab on the street.
- Gett Premium/Economy: For these services, Gett provides upfront fare estimates before you book. This transparency is a significant advantage, allowing you to know the cost of your journey before you even get in the car. Prices will be influenced by distance, estimated journey time, and current demand.
It's important to be aware of potential surge pricing during peak hours or special events, although Gett is generally known for having more stable pricing compared to some competitors. Always check the estimated fare provided in the app before confirming your booking.
Gett vs. Other London Taxi Services
London's taxi and PHV market is highly competitive, with several major players. Here's a brief comparison of Gett with some of its main rivals:
| Feature | Gett | Uber | Bolt | Free Now (MyTaxi) |
|---|---|---|---|---|
| Primary Vehicle Type | Black Cabs, PHVs | PHVs | PHVs | Black Cabs, PHVs |
| Upfront Pricing | Yes (for PHVs) | Yes | Yes | Yes (for PHVs) |
| Black Cab Integration | Strong | Limited/None | None | Strong |
| User Interface | Clean and straightforward | Intuitive and widely used | User-friendly | Good, integrates black cabs well |
| Pricing Competitiveness | Generally competitive, often stable | Varies with demand, can surge significantly | Often very competitive, can be cheaper | Competitive, especially for black cabs |
| Business Services | Yes | Yes | Yes | Yes |
Gett's unique selling proposition in London is its strong integration with the city's black cab fleet. If you specifically prefer the experience of a black cab, Gett often provides a more direct and reliable way to book one compared to apps that solely focus on PHVs. However, for pure cost-effectiveness on PHVs, Bolt can sometimes offer lower prices. Uber remains the most widely recognised global brand, with a massive driver network.
Benefits of Using Gett in London
There are several advantages to choosing Gett for your London transportation needs:
- Reliability: Gett has established a solid reputation for reliability in London, with a consistent supply of drivers.
- Upfront Fares: Knowing the cost of your journey before you book provides peace of mind and helps with budgeting.
- Choice of Service: The option to book either a traditional black cab or a private hire vehicle gives users flexibility.
- Gett Business: The dedicated business service is a valuable tool for companies managing corporate travel.
- Driver Quality: Especially with its black cab offering, Gett connects you with professional, licensed drivers who know London intimately.
Potential Downsides
While Gett is a strong contender, like any service, there can be minor drawbacks:
- Availability: During extremely high demand periods, you might experience slightly longer wait times compared to services with a larger PHV driver pool.
- App Interface: While functional, some users might find the app interface slightly less modern or feature-rich than some of its global competitors.
Frequently Asked Questions about Gett in London
Q1: Can I pay with cash for Gett in London?
Generally, Gett operates on a cashless system, with payments processed through the app. This is standard for most ride-hailing services in London.
Q2: Are Gett drivers licensed by TfL?
Yes, all Gett drivers, whether they operate black cabs or private hire vehicles, are licensed by Transport for London (TfL), ensuring they meet the required safety and background check standards.
Q3: Does Gett operate 24/7 in London?
Yes, Gett aims to provide a 24/7 service in London, although availability might be more limited during very early morning hours or specific public holidays.
Q4: How does Gett's pricing compare to hailing a black cab on the street?
When booking a black cab through Gett, the fares are based on the official TfL meter, so the price should be the same as hailing one directly. The benefit of using Gett is the convenience of booking and knowing your pickup location.
Q5: Can I book a Gett for someone else?
Yes, you can book a ride for a friend or family member through the Gett app. Just ensure you enter their pickup and drop-off details correctly.
Conclusion
In conclusion, Gett is a well-established and reliable option for getting around London. Its unique ability to connect passengers with both licensed black cabs and private hire vehicles makes it a versatile choice. With transparent upfront pricing, a focus on driver quality, and dedicated business solutions, Gett continues to be a valuable part of London's diverse transportation ecosystem. Whether you're a tourist exploring the city or a local commuting to work, Gett offers a convenient and often cost-effective way to travel.
If you want to read more articles similar to Gett Taxis: Your London Ride Companion, you can visit the Transport category.
