01/05/2022
When it comes to navigating the beautiful landscapes of Northumberland and ensuring you reach your destination with unparalleled ease, That Taxi Co stands out as a beacon of reliability and dedicated service. Whether you're a local resident requiring a quick trip across town, a business traveller needing prompt airport transfers, or a tourist eager to explore the historic charm of Hexham and its surroundings, our commitment is simple: to get you there, comfortably and on time. We understand the nuances of local travel and the critical importance of punctuality, especially when catching a flight or connecting with train services. Our operations are meticulously designed to provide a seamless, stress-free experience from the moment you book until you arrive at your desired location.

Our burgeoning reputation is built on a foundation of exceptional customer service and a deep understanding of our clients' needs. From the bustling market town of Hexham to the major international hubs of Manchester, Glasgow, and Edinburgh Airports, That Taxi Co offers a comprehensive private hire service tailored to your individual or group requirements. We pride ourselves on offering more than just a ride; we offer peace of mind, knowing that your journey is in the hands of experienced professionals who prioritise your safety and comfort above all else. This dedication is evident in every aspect of our service, from our meticulously maintained vehicles to our courteous and knowledgeable drivers.
- Your Premier Private Hire Service in Hexham
- Seamless Airport Transfers: Hexham to Major Hubs
- That Taxi Co: A Story of Unprecedented Growth
- Beyond the Standard Journey: Corporate and School Solutions
- Why Choose That Taxi Co? The Unrivalled Benefits
- Comparing Your Travel Options from Hexham
- Our Commitment to Transport Access and Community
- Frequently Asked Questions About That Taxi Co
Your Premier Private Hire Service in Hexham
Hexham, with its rich history and vibrant community, serves as a crucial hub in Northumberland. Recognising the diverse transport needs of this area, That Taxi Co has established itself as the go-to provider for private hire services to and from Hexham. Our service is not merely about covering distances; it's about providing a dependable link for residents and visitors alike. Whether you're heading to a local appointment, visiting friends, or simply need a reliable ride after a late evening, our fleet is ready to serve. We ensure that every journey is handled with the utmost professionalism, guaranteeing a comfortable and efficient experience.
For those travelling by rail, we understand the importance of seamless transit. That's why That Taxi Co is proud to have a dedicated presence at Hexham train station. This strategic location means that if you're arriving by train, our team is readily available to assist you with your onward journey, eliminating any waiting times or confusion. This commitment to convenience is a cornerstone of our service, ensuring that your transition from train to taxi is as smooth and effortless as possible. Our drivers are familiar with all local routes, ensuring the most efficient path to your destination, avoiding unnecessary delays, and providing a truly local service that understands the unique geography of Hexham and its surrounding areas. We take pride in our local knowledge, which allows us to navigate the area with unparalleled efficiency, ensuring you reach your destination promptly and without hassle.
Seamless Airport Transfers: Hexham to Major Hubs
Airport transfers can often be the most stressful part of any trip, but with That Taxi Co, they become the easiest. We specialise in providing reliable and comfortable transfers from Hexham to some of the UK's busiest airports, including Manchester, Glasgow, and Edinburgh. Our service is meticulously designed to remove all the typical anxieties associated with airport travel. Forget about the hassle of parking, the complexities of public transport schedules, or the worry of missing your flight. Our professional drivers monitor flight times and traffic conditions, ensuring you arrive at the airport with plenty of time to spare, relaxed and ready for your journey.
Our expanded fleet includes a range of vehicles capable of accommodating various passenger numbers and luggage requirements, from solo travellers to families with multiple suitcases. Each vehicle is maintained to the highest standards, offering a clean, spacious, and comfortable environment for your journey. We understand that early morning flights or late-night arrivals demand a service that is not only punctual but also flexible and accommodating. That Taxi Co rises to this challenge, offering a service that operates around your schedule, not the other way around. Our drivers are courteous and helpful, assisting with luggage and ensuring your comfort throughout the entire transfer. This door-to-door service means you can relax, prepare for your flight, or simply unwind after a long journey, all from the comfort of a private vehicle.
That Taxi Co: A Story of Unprecedented Growth
Over the past seven months, That Taxi Co has experienced truly rapid growth – and we are only picking up speed. This expansion is a testament to our unwavering commitment to providing superior service and meeting the evolving transport needs of our community. Our journey of growth is multifaceted, encompassing our team, our fleet, and our operational infrastructure, all designed to enhance your experience.
We have proudly welcomed six new team members to our crew, including highly experienced drivers who bring a wealth of local knowledge and professionalism to every journey, dedicated Passenger Transport Assistants (PTAs) who ensure the safety and comfort of all passengers, particularly in school transport, and efficient telephone operators who are the first point of contact for our valued customers. Their collective support has been instrumental in allowing us to deliver an even more reliable service and responsive experience to our customers across the region, ensuring that every call is answered promptly and every booking is handled with precision.
Our vehicle fleet has also seen significant expansion, growing to four vehicles with a fifth already on its way. This added capacity is not just about having more cars on the road; it translates directly into more availability for our customers, faster response times for urgent requests, and greater flexibility for everything from routine school runs to complex airport transfers. A larger fleet means we can better cater to peak demands and reduce waiting times, ensuring that a That Taxi Co vehicle is always available when you need it most.
In a strategic move to broaden our reach and improve accessibility, we have also opened a brand-new office at Haltwhistle Train Station, conveniently located right on Platform Two, with direct access via the waiting room. This prime location has made it significantly easier for customers to reach us, expanded our operating area, and helped reduce travel costs across a wider region by optimising our dispatching. With demand continuing to rise, we are now actively planning a second office in Hexham to serve our growing customer base even better, further solidifying our presence and commitment to the area.
Beyond individual private hires, our corporate and school transport contracts have grown significantly, demonstrating the trust placed in us by businesses and educational institutions alike. We are also now working with more national tour operators than ever before, helping visitors explore the stunning landscapes of Northumberland and the surrounding areas with comfort and ease. At That Taxi Co, we are committed to improving transport access for everyone. Our mantra is simple: Bigger team, better service, wider reach – and we’re just getting started on our journey to becoming the definitive transport solution in the North East.
Beyond the Standard Journey: Corporate and School Solutions
That Taxi Co's comprehensive service offerings extend far beyond typical private hires, encompassing specialised solutions for corporate clients and educational institutions. We understand that businesses require a reliable, professional, and discreet transport partner. Our corporate transport services are designed to meet these exact needs, providing executive travel for meetings, client pickups, and transfers for employees. Our professional drivers and well-maintained vehicles ensure that your business associates arrive punctually and comfortably, reflecting positively on your organisation. We offer flexible booking options and invoicing solutions tailored to corporate accounts, making business travel seamless and efficient.
For schools and parents, our school transport contracts provide a dependable and safe solution for daily commutes. The inclusion of Passenger Transport Assistants (PTAs) in our team underscores our commitment to safety and care, particularly for younger passengers or those with specific needs. We ensure that children are transported securely and comfortably, providing peace of mind for parents and school administrators. Our routes are carefully planned to be efficient and timely, ensuring students arrive at school and return home without delay.
Furthermore, our collaboration with national tour operators highlights our capacity to facilitate tourism in the region. We provide comfortable and reliable transport for groups exploring Northumberland's rich heritage sites, breathtaking scenery, and charming towns. Our drivers, with their excellent local knowledge, can contribute to a memorable touring experience, offering insights and ensuring visitors can immerse themselves fully in the beauty of the area without worrying about navigation or logistics. This diverse range of services demonstrates our versatility and our dedication to serving every segment of the community with excellence.

Why Choose That Taxi Co? The Unrivalled Benefits
Choosing a taxi service is about more than just getting from A to B; it's about reliability, comfort, and peace of mind. That Taxi Co offers a compelling set of benefits that set us apart:
- Unwavering Reliability: We pride ourselves on punctuality. Our advanced booking system and real-time tracking ensure that your vehicle arrives precisely when and where you expect it, every single time.
- Exceptional Responsiveness: With our growing team of telephone operators and an expanded fleet, we are more responsive than ever before. Whether it's a pre-booked airport transfer or a last-minute local journey, we strive to accommodate your needs swiftly.
- Supreme Comfort: Our modern fleet of vehicles is meticulously maintained, ensuring a clean, spacious, and comfortable environment for every journey. Air conditioning, ample legroom, and smooth rides are standard.
- Expert Local Knowledge: Our experienced drivers possess an intimate knowledge of Hexham, Northumberland, and the wider North East. They know the most efficient routes, avoiding traffic hotspots and ensuring timely arrivals.
- Customer-Centric Approach: From our friendly booking staff to our courteous drivers, every member of the That Taxi Co team is dedicated to providing an outstanding customer experience. Your satisfaction is our priority.
- Commitment to Accessibility: We are driven by a mission to improve transport access for everyone, ensuring our services are inclusive and cater to diverse needs within the community.
We are not just a taxi company; we are your trusted travel partner, committed to making every journey a pleasant and efficient one. Our motto, "Here to get you there," encapsulates our dedication to fulfilling your transport needs with professionalism and care.
Comparing Your Travel Options from Hexham
When planning your journey, especially to an airport, comparing different transport methods can help you make an informed decision. Here’s how That Taxi Co’s private hire service stacks up against common alternatives:
| Feature | That Taxi Co Private Hire | Public Transport (Train/Bus) | Self-Drive (Personal Car) |
|---|---|---|---|
| Convenience | Door-to-door, pre-booked, driver handles luggage | Multiple transfers, fixed schedules, luggage management | Door-to-door, but parking/navigation stress |
| Stress Level | Low - relax, work, or sleep; no navigation worries | High - complex schedules, potential delays, crowds | Moderate to High - traffic, parking fees, fatigue |
| Punctuality | Highly reliable, real-time monitoring, guaranteed arrival | Subject to delays, connections, fixed timetables | Variable - depends on traffic, personal driving |
| Comfort | Private, spacious, clean, modern vehicle | Variable, often crowded, less personal space | Depends on vehicle, but no dedicated driver |
| Cost (Total) | Transparent, fixed fare; no hidden costs | Tickets, potential taxi to/from stations, time cost | Fuel, parking fees, tolls, car wear/tear, stress cost |
| Flexibility | Tailored to your schedule, on-demand availability | Limited by fixed departure/arrival times | Flexible, but driver fatigue and parking limitations |
| Luggage Handling | Assisted by driver, ample space | Manage yourself, limited space | Manage yourself, limited space |
As this table illustrates, opting for a private hire service from That Taxi Co provides a superior blend of convenience, comfort, and reliability, particularly for critical journeys like airport transfers or important appointments. It allows you to maximise your time and minimise stress, making the journey an integral part of your positive travel experience.
Our Commitment to Transport Access and Community
At That Taxi Co, our vision extends beyond simply providing transport services. We are deeply committed to improving transport access for everyone in the communities we serve. This commitment is reflected in our ongoing efforts to expand our reach, enhance our services, and contribute positively to the local economy. By creating more job opportunities for drivers, Passenger Transport Assistants, and administrative staff, we are investing in local talent and fostering economic growth within Northumberland.
Our strategic expansion, including the new office in Haltwhistle and the planned Hexham office, is a direct response to the growing demand for reliable transport solutions. This expansion ensures that more individuals, families, and businesses have access to safe, efficient, and affordable travel options. We believe that robust transport infrastructure is vital for community well-being, enabling people to connect with work, education, healthcare, and leisure activities without hindrance.
Furthermore, our partnerships with national tour operators showcase our dedication to supporting the local tourism industry. By providing comfortable and efficient transport for visitors, we help unlock the beauty and heritage of Northumberland for a wider audience, contributing to the region's appeal as a tourist destination. This holistic approach to transport service means that That Taxi Co is not just a business; it is a vital part of the community, driven by a desire to serve and uplift.
Frequently Asked Questions About That Taxi Co
Here are some common questions about our services and operations:
Q: What areas do That Taxi Co primarily serve?
A: We primarily serve Hexham and the wider Northumberland region. Our private hire services extend to and from Hexham, and we specialise in airport transfers to major hubs such as Manchester, Glasgow, and Edinburgh. Our growing network is supported by our current office at Haltwhistle Train Station and our planned new office in Hexham.
Q: Can I book a taxi for a specific time, or is it only on-demand?
A: Absolutely. Our private hire service is specifically designed for pre-booked journeys, ensuring your vehicle is ready precisely when and where you need it. Whether it's an early morning airport run, a late-night return, or a scheduled appointment, you can book in advance for complete peace of mind. We also strive to accommodate on-demand requests efficiently, subject to availability.
Q: How has That Taxi Co improved its service recently?
A: Over the past seven months, we've experienced significant growth and made substantial improvements. This includes welcoming six new team members (drivers, PTAs, and telephone operators), expanding our fleet to four vehicles with a fifth on the way, and opening a new office at Haltwhistle Train Station. These expansions mean increased availability, faster response times, and an even more reliable and responsive service for all our customers.
Q: Do you offer services beyond standard private hire for individuals?
A: Yes, we offer a comprehensive range of transport solutions. In addition to general private hire and airport transfers, we specialise in corporate transport solutions, providing reliable and professional services for businesses. We also manage dependable school run contracts, ensuring safe and timely transport for students, and we collaborate with national tour operators to provide comfortable travel for visitors exploring Northumberland.
Q: Where is your Hexham office located?
A: While we currently operate a dedicated and fully functional office at Haltwhistle Train Station (Platform Two), we are actively planning and working towards opening a brand-new office in Hexham. This new location will allow us to better serve our expanding customer base directly within the Hexham area, further enhancing convenience and accessibility for our clients. Rest assured, our services to and from Hexham are fully operational and readily available.
Q: Are your vehicles suitable for passengers with special requirements or large luggage?
A: Our expanded fleet includes a variety of vehicles designed to accommodate different passenger numbers and luggage requirements. If you have specific needs, such as extra luggage, mobility aids, or require a Passenger Transport Assistant, please inform us at the time of booking so we can assign the most suitable vehicle and ensure a comfortable journey for everyone.
We are Here to get you there, with comfort, reliability, and professionalism every step of the way.
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