22/02/2019
Getting around Dubai and Sharjah is a breeze with their efficient taxi services. Whether you're a resident or a visitor, understanding how to hail a cab or book one in advance is essential for a smooth journey. This guide will walk you through the process, highlighting the unique services available, especially for women and families, and offering insights into the broader transport strategy of the UAE.

Booking a Taxi in Dubai
Dubai boasts a modern and reliable taxi fleet, easily identifiable by their cream-coloured bodies and different coloured roofs indicating the operating company. The most common way to secure a taxi is by hailing one directly from the street. You'll find them readily available at major tourist attractions, shopping malls, and transport hubs. For a more convenient approach, especially if you're in a hurry or prefer to plan, booking a taxi is simple. The dedicated hotline for booking taxis in Dubai is 04-2080808. This number connects you to the Dubai Taxi Corporation, ensuring you get a legitimate and well-maintained vehicle.
Specialised Services in Dubai
Dubai is committed to providing safe and accessible transport for everyone. For women and families, there are dedicated 'Ladies and Families' taxi services. These taxis are driven by female drivers, offering an added layer of comfort and security for female passengers, children under a certain age, and families. These services can also be booked via the same hotline, 04-2080808. It's worth noting that Dubai also prioritizes gender-specific seating on public transport, with front seats on buses and dedicated cabins on the metro and trams reserved for women, reflecting the UAE's inclusive approach to transportation.
Getting a Taxi in Sharjah
Sharjah, known for its cultural heritage and family-friendly atmosphere, also offers excellent taxi services. Similar to Dubai, you can hail taxis on the street, though they might have a slightly different colour scheme. The primary method for booking a taxi in Sharjah is through their dedicated hotline: 600525252. This number will connect you to the Sharjah Taxi Department, allowing you to arrange a pick-up at your convenience. For those who prefer the digital route, booking a taxi online is also a viable and increasingly popular option.
Women's Taxi Services in Sharjah
Sharjah also provides special taxi services tailored for women. These cabs, operated by female drivers, aim to offer a secure and comfortable travel experience for women. While the specific booking process might vary slightly, contacting the general Sharjah taxi number or checking their official website for online booking options is recommended. The commitment to women's safety and convenience is a common thread across the UAE's transport initiatives.
Understanding the UAE's Transport Philosophy
The availability of specialised taxis for women and families in both Dubai and Sharjah is part of a larger vision by the UAE government. The aim is to create transport systems that are safe, affordable, accessible, and sustainable for all members of society. This includes a particular focus on the needs of vulnerable groups, such as women, children, persons with disabilities, and the elderly. This inclusive strategy is evident in various aspects of public transport, from reserved seating on buses and metros to designated parking spaces. For instance, in Abu Dhabi city, parking spaces for women are marked in pink, a visual cue to this commitment.
Taxi Services in Abu Dhabi and Al Ain
While the focus is on Dubai and Sharjah, it’s beneficial to know about services in neighbouring emirates. In Abu Dhabi and Al Ain, you'll find distinctive pink taxis operated by women, specifically catering to women, children under 10, and families. To book these services in Abu Dhabi, you can call 600-535-353. As mentioned, Abu Dhabi also reserves front seats on public buses for women, reinforcing the theme of accessible and considerate public transport.
Comparison of Taxi Booking Methods
Here's a quick comparison to help you choose the best method:
| Emirate | Hailing on Street | Phone Booking | Online Booking | Special Services |
|---|---|---|---|---|
| Dubai | Yes (Cream coloured taxis) | 04-2080808 (Dubai Taxi Corp.) | Via Dubai Taxi App/Website | Ladies & Families Taxi (Female drivers) |
| Sharjah | Yes | 600525252 (Sharjah Taxi Dept.) | Yes (Online portal) | Special Taxis for Women (Female drivers) |
| Abu Dhabi/Al Ain | Yes | 600-535-353 (Abu Dhabi Taxi) | Via Abu Dhabi Taxi App/Website | Pink Taxis (Female drivers for women, children, families) |
Tips for a Smooth Taxi Experience
- Have the address ready: Whether you're hailing or booking, having the exact address or landmark of your destination will help the driver.
- Carry Cash: While most taxis accept credit cards, it's always wise to have some cash for smaller fares or in case of any technical issues with card machines.
- Use Official Apps: Dubai and Abu Dhabi have official taxi apps that allow you to book, track your ride, and often pay electronically, offering a seamless experience.
- Be Aware of Peak Hours: Like any major city, taxis can be in high demand during peak hours. Booking in advance or allowing extra time is advisable.
- Confirm Fare: While meters are standard, familiarise yourself with typical fare rates to ensure you're being charged correctly.
Frequently Asked Questions
Q1: Can I book a taxi from Dubai to Sharjah or vice versa?
Yes, you can book taxis for inter-emirate travel, but this might incur a higher fare. It's best to confirm the pricing with the taxi company when booking.
Q2: Are there specific apps for booking taxis in Dubai and Sharjah?
Dubai has the S'hail app which integrates various transport options, including taxis. While Sharjah primarily uses its hotline and online booking, it's worth checking for any dedicated apps or third-party ride-sharing apps that operate there.
Q3: What is the typical waiting time for a hailed taxi?
In busy areas, hailing a taxi can be quick. For bookings, waiting times can vary from 5 to 20 minutes depending on demand and your location.
Q4: Are there any restrictions on who can use the ladies' taxi services?
Generally, ladies' taxis are prioritised for women, children, and families. However, specific policies might vary, so it's good to check with the service provider if you have any doubts.
Q5: How do I identify an official taxi?Official taxis in Dubai are typically cream-coloured with a coloured roof, and often have 'Dubai Taxi' markings. In Sharjah, they follow similar identification protocols. Always ensure the taxi is metered and the driver is licensed.
By understanding these booking procedures and service offerings, you can confidently navigate Dubai and Sharjah, ensuring your travel is comfortable, safe, and efficient. The UAE's dedication to inclusive and accessible transportation makes getting around a positive experience for all.
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