25/10/2021
Embarking on a career as a taxi or private hire driver in the United Kingdom offers a fantastic opportunity to be your own boss, meet new people, and navigate the bustling streets of Britain. However, before you can pick up your first fare, there's a vital hurdle to clear: the licensing process. Understanding the precise steps and requirements laid out by your local council is paramount to a smooth and successful application. This guide delves deep into the initial stages of securing your licence, focusing on the crucial 'Step 1' as outlined by Tewkesbury Borough Council, ensuring you're fully prepared for the journey ahead.

The application journey for a taxi or private hire driver's licence is meticulously designed to ensure public safety and professional standards. For many aspiring drivers, the process begins with 'Step 1', a foundational stage that addresses several key prerequisites before you can proceed with your full application. This initial phase is specifically tailored for individuals who require certain assessments or certifications to meet the council's stringent criteria.
- Understanding the Initial Steps: Step 1 Explained
- Your Crucial Appointment at Tewkesbury Borough Council Offices
- Beyond Step 1: Paving the Way to Step 2
- Navigating Common Queries (FAQs)
- Do I always need to start at Step 1 for my taxi licence application?
- What is the DBS Update Service and why is it important?
- What type of DBS certificate is required for a taxi licence?
- Can I pay for my English or Knowledge tests at the appointment?
- What happens if I forget a document for my appointment at the council offices?
- Is the Knowledge Test required for all taxi drivers?
- Conclusion
Understanding the Initial Steps: Step 1 Explained
Not every applicant will need to begin at Step 1. This initial stage is specifically mandated for those who require any of the following critical components:
- An English language test.
- A knowledge test (exclusively for hackney carriage applicants).
- Assistance with applying for an Enhanced DBS (Disclosure and Barring Service) certificate through the council.
If you have already satisfied these requirements independently and can provide the necessary evidence, you may be able to bypass Step 1 and proceed directly to Step 2 of the application process. However, for the majority of new applicants, Step 1 is the essential starting point.
Initiating Your Step 1 Application
To commence your Step 1 journey, the process is straightforward: you must send an email to [email protected]. Your email should clearly state your intention to become either a private hire driver or a Hackney Carriage driver, and explicitly mention that you need to begin at Step 1. Alongside this, you must include information pertinent to any of the aforementioned requirements that apply to you:
- English Test Required: If you need to take the English language test, you must include confirmation of your payment of the £45 test fee. This payment should be made via the council's online payment system prior to sending your email.
- Knowledge Test Required: For those aspiring to drive a Hackney Carriage and needing to undertake the knowledge test, you'll need to send through confirmation of your £53 test fee payment. Again, this payment must be completed through the online payment system beforehand.
- DBS Certificate Required: Should you require the council's assistance in applying for your DBS certificate, you will need to provide your DBS application reference number. It's crucial to follow the detailed instructions provided in the 'Guidance notes for drivers' (a PDF document, 184KB) for applying for this certificate. Bear in mind that an enhanced DBS certificate is required, applied for under the position of 'Other Workforce', and it must be registered on the DBS Update Service.
Once your email is received with all the necessary information and payment confirmations (where applicable), a dedicated member of the Tewkesbury Borough Council Licensing Team will contact you. They will then arrange an appointment for you to visit the council offices.
Step 1 Requirements at a Glance
| Requirement | Applies To | Fee (if any) | Notes |
|---|---|---|---|
| English Test | Applicants requiring language assessment | £45 | Payment confirmation required before email |
| Knowledge Test | Hackney Carriage applicants only | £53 | Payment confirmation required before email |
| DBS Certificate | Applicants requiring council assistance for DBS | N/A (application via council) | Enhanced, 'Other Workforce', must be on DBS Update Service |
Your Crucial Appointment at Tewkesbury Borough Council Offices
The appointment set up by the Licensing Team is a critical juncture in your application process. This is where the practical elements of Step 1 are addressed. During this visit, you will:
- Sit any English or Knowledge tests that you require. It's imperative that you are prepared for these tests, as your progression hinges on passing them.
- Have your DBS ID checked. This is a vital part of the background verification process, ensuring the identity of the applicant matches the DBS application.
- Be asked to present your 'right to work' document. This confirms your legal eligibility to work in the United Kingdom.
- Present your DVLA licence. This is your driving licence issued by the Driver and Vehicle Licensing Agency, confirming your eligibility to drive on UK roads.
It is absolutely essential to arrive at your appointment with all the correct and required documents. The council explicitly states that if all the necessary documents are not supplied at this stage, your application for Step 1 will need to be rejected. While it may be possible to re-arrange the appointment, this will undoubtedly cause delays and inconvenience in your pursuit of a licence. Therefore, thorough preparation is key to avoiding unnecessary setbacks.
Beyond Step 1: Paving the Way to Step 2
Completing Step 1 successfully is a significant milestone in your licensing journey. However, it's important to understand what 'successful completion' entails. You will only be ready to move on to Step 2 once you have:
- Passed any required English and/or Knowledge tests.
- Received your DBS certificate and, crucially, registered it on the DBS Update Service. This service allows employers to check your DBS certificate online, keeping it current and removing the need for new applications for future employment or licensing checks.
Once these conditions are met, you can then proceed to Step 2, which typically involves submitting your full application, medical assessments, and other final checks before a licence can be granted. The transition from Step 1 to Step 2 is contingent upon meeting these specific criteria, underscoring the importance of diligently completing each part of the initial phase.
Do I always need to start at Step 1 for my taxi licence application?
No, you do not. Step 1 is specifically for applicants who require an English test, a knowledge test (for Hackney Carriage only), or need to apply for an Enhanced DBS certificate through Tewkesbury Borough Council. If you can provide evidence that you have already met these requirements independently (e.g., have a valid DBS certificate registered on the Update Service, or have alternative proof of English proficiency accepted by the council), you may be able to start directly at Step 2. Always check the latest guidance notes or contact the licensing department if you are unsure.
What is the DBS Update Service and why is it important?
The DBS Update Service is an online subscription service that allows individuals to keep their DBS certificates up to date and allows employers or licensing bodies (like Tewkesbury Borough Council) to check a certificate online. For taxi and private hire drivers, it's crucial because it means your Enhanced DBS certificate remains current, reducing the need for new applications every time a check is required. You must register your Enhanced DBS certificate on this service for your application to proceed beyond Step 1 if you obtained it with the council's assistance.
What type of DBS certificate is required for a taxi licence?
You will require an Enhanced DBS certificate. Crucially, it must be applied for under the position of 'Other Workforce'. This specific type and category ensure that the comprehensive background checks necessary for a public-facing role like a taxi driver are carried out. Furthermore, as mentioned, it must be registered on the DBS Update Service.
Can I pay for my English or Knowledge tests at the appointment?
No, the provided information states that you must send through your payment confirmation for the test fees when you initially email the licensing department to start Step 1. Payments for these tests (English £45, Knowledge £53) must be made through the council's online payment system prior to your appointment. The appointment itself is for sitting the tests and ID checks, not for payment processing.
What happens if I forget a document for my appointment at the council offices?
If all the correct and required documents are not supplied at your appointment, your application for that stage will need to be rejected. This means your progress will halt. While the appointment may be re-arranged if necessary, this will inevitably cause delays in your overall application process. It is highly advised to double-check you have all required documents (Right to Work, DVLA licence, etc.) before attending.
Is the Knowledge Test required for all taxi drivers?
No, the Knowledge Test is specifically required only for 'Hackney Carriage applicants'. If you are applying to be a 'private hire driver', the knowledge test is not listed as a mandatory requirement for Step 1 according to the provided information. However, always confirm local council requirements as these can vary.
Conclusion
The journey to becoming a licensed taxi or private hire driver in the UK, particularly in areas governed by Tewkesbury Borough Council, requires careful attention to detail and a methodical approach. By thoroughly understanding and diligently completing Step 1 of the application process – encompassing the necessary English and Knowledge tests, the Enhanced DBS certificate, and the crucial appointment – you lay a solid foundation for your future career. Remember, preparation is your greatest asset. Ensure all payments are made, documents are ready, and you understand each requirement before you proceed. With a clear understanding of these initial steps, you'll be well on your way to navigating the roads and providing essential transport services to your community.
If you want to read more articles similar to Navigating Your UK Taxi Licence Application, you can visit the Licensing category.
