17/09/2025
The very act of summoning a taxi to your doorstep with a simple phone call remains a surprisingly complex endeavour in our bustling capital. This is largely due to an ongoing 'war' amongst taxi drivers, a conflict that has entrenched two distinct telephone numbers, both stubbornly refusing to yield in their battle for supremacy. The situation escalated on May 27th when, through a municipal decree, the Department of Traffic and Transport, under the stewardship of Matilde Cruz, mandated a singular, official taxi number for the city: 953 27 10 10. Indeed, numerous posters and various advertising formats have been distributed throughout the capital in recent days, proudly announcing this new number.

However, Ms. Cruz granted a grace period to the Radiotaxi association, which had managed the number 953 22 22 22 for over a decade, the number previously used for managing the home-delivery taxi service. Despite the expiry of this grace period, the '22 22 22' continues to operate. The coexistence of these two distinct numbers is not only confusing but is actively causing considerable bewilderment among users trying to book a taxi.
The Rise of the '27 10 10' and the Resistance
Yesterday, officials from the board of directors of the Professional Association of Autotaxis, the driving force behind the '27 10 10' initiative, announced their intention to take further measures if the current situation is not resolved. Manuel Rueda, the president of the Professional Association and the successor to Manuel García Vico, asserted that the matter would be escalated to the courts. This time, the accusation would not be directed at the opposing association but at the Ayuntamiento (City Council) itself. Mr. Rueda pointed out that a judicial resolution had clearly stated that, whilst the case is being adjudicated, there is no valid reason to invalidate the decree through which the Councillor for Traffic awarded the official number, a move that the proponents of the older number had vehemently opposed. This resolution became known on July 18th. "Yet, even with this in place, the workers of Radiotaxi have not ceased providing services using 953 22 22 22, which represents an affront and a clear breach of the law," stated Manuel Rueda, highlighting the persistent defiance.
Allegations of Negligence and Personal Affiliation
The members of the Professional Association are not stopping there. They are also preparing to file a complaint against the Deputy Mayor, José Luis Cano (IU), for dereliction of duty. Their accusation stems from Mr. Cano's refusal to sign the decree issued by the Department of Traffic, which aimed to enforce a single number for taxi fleet management and assign it to 953 27 10 10. The Deputy Mayor's signature is deemed essential as he is the head of the 'Sustainable Jaén' area, which encompasses, among other responsibilities, public transport. The legal implications of this refusal are significant.
The taxi drivers associated with the Professional Association go even further, alleging that José Luis Cano has deliberately withheld his signature from the decree that granted them the concession for the number "because he is a personal friend of the president of Radiotaxi." "He prefers to maintain his friendship than to resolve this mess and prevent citizens from knowing which number they should call when they want to book a taxi," continued Manuel Rueda, expressing his frustration. The president of the professional association stated that their associated members and supportive citizens have established a legal platform through which they will process the complaint against the first Deputy Mayor of the Ayuntamiento.
Understanding the Confusion: What Users Need to Know
The core of the problem lies in the dual operational numbers for taxis. This situation creates a significant hurdle for residents and visitors alike who simply want to hail a cab. Imagine trying to book a taxi after a late night out or when you're in a hurry for an important appointment; the uncertainty of which number to dial can add unnecessary stress.
Key Players in the Dispute
The primary entities involved are:
- The Ayuntamiento (City Council): Responsible for issuing decrees and overseeing transport regulations.
- The Department of Traffic and Transport: The specific municipal body that issued the decree for the single taxi number.
- Asociación Gremial de Autotaxi: The association advocating for and managing the new official number, 953 27 10 10.
- Radiotaxi: The long-standing association that has been using and continues to use the number 953 22 22 22.
- Manuel Rueda: President of the Asociación Gremial de Autotaxi, a vocal proponent of the new number and the legal action.
- José Luis Cano: Deputy Mayor, whose signature is crucial for the decree's full implementation.
The Official Stance vs. Continued Operation
According to the municipal decree dated May 27th, 953 27 10 10 is the designated official taxi number. This decision was made by the Department of Traffic and Transport. Radiotaxi was given a period to transition, but they have continued to operate using their established number, 953 22 22 22. This continued operation, despite the decree and a subsequent court resolution that supported the validity of the decree pending further judgment, is what the Asociación Gremial de Autotaxi considers a blatant disregard for the law.
A Timeline of Events
To better understand the progression of this dispute, consider the following timeline:
| Date | Event |
|---|---|
| May 27th | Municipal decree issued by the Department of Traffic and Transport, establishing 953 27 10 10 as the sole official taxi number. |
| Over a decade | Radiotaxi association has been using 953 22 22 22 for home-delivery taxi services. |
| July 18th | Judicial resolution acknowledges the validity of the decree pending a full trial. |
| Post-July 18th | Radiotaxi continues to operate with 953 22 22 22; Asociación Gremial de Autotaxi announces legal measures. |
| Present | Two taxi numbers remain active, causing user confusion; legal challenges are being prepared against the Ayuntamiento and Deputy Mayor Cano. |
The Impact on the Public
The primary victims in this dispute are the citizens who rely on taxi services. The confusion over which number to call can lead to:
- Missed bookings: Users might dial the wrong number and be unable to connect with a taxi.
- Frustration and inconvenience: The added step of deciphering the correct number is an annoyance.
- Uncertainty: Passengers may worry if they are calling the 'right' or 'official' service.
This situation highlights the need for clear communication and adherence to regulations within the taxi industry to ensure a seamless experience for the public. The importance of a single, well-advertised number cannot be overstated for efficient public transport.
Frequently Asked Questions
Q1: What is the official taxi number according to the city council?
According to the municipal decree issued on May 27th, the official taxi number is 953 27 10 10.
Q2: Why are there still two taxi numbers in operation?
The Radiotaxi association, which previously managed the number 953 22 22 22, has continued to operate with it, despite the new decree. This has led to the ongoing dispute.
Q3: What action is the Asociación Gremial de Autotaxi taking?
They are threatening legal action against the Ayuntamiento and the Deputy Mayor, José Luis Cano, for alleged dereliction of duty and for allowing the continued operation of the unofficial number.
Q4: Who is José Luis Cano and what is his role in this?
José Luis Cano is the Deputy Mayor and head of the 'Sustainable Jaén' area. His signature is required for the decree to be fully implemented, and his refusal to sign is a key point of contention.
Q5: What is the main argument against José Luis Cano?
The Asociación Gremial de Autotaxi accuses him of dereliction of duty and suggests his refusal to sign the decree is due to a personal friendship with the president of Radiotaxi.
Q6: What is the main concern for the public?
The primary concern is the confusion caused by having two different numbers for booking taxis, leading to potential inconvenience and missed bookings.
This ongoing saga underscores the challenges in regulating public transport and the importance of resolving disputes swiftly to serve the public effectively. The resolution of this taxi number dispute is eagerly awaited by the city's residents.
If you want to read more articles similar to The Taxi Number Dispute, you can visit the Transport category.
