13/06/2019
In the dynamic and often complex world of UK insurance, brokers play a pivotal role in connecting clients with the right coverage. To effectively serve their diverse clientele, brokers require efficient access to a broad spectrum of insurance products, often from multiple providers. This is where platforms like Policyfast become indispensable. As a prominent wholesale underwriting agency, Policyfast streamlines the process, offering UK brokers a centralised gateway to an array of insurance solutions. This article delves into the core functions of Policyfast, explaining its benefits, how to navigate its system, and what brokers need to know about its operational framework.

Policyfast stands as a crucial partner for independent and network brokers across the United Kingdom. It is not an insurer itself, but rather a sophisticated intermediary that provides a comprehensive quote system. This system grants brokers unparalleled access to both niche and standard insurance products from many of the UK’s leading insurers. For a broker, this means less time spent searching and more time focusing on client needs, ultimately enhancing their service offering and competitive edge in the market.
- What is Policyfast and Its Role in the UK Insurance Market?
- Navigating Your Policyfast Account: Login and Accessibility
- Understanding Claims Procedures: Your Guide to Contact
- Policyfast and Regulation: Operating within the UK Insurance Framework
- Optimising Your Brokerage with Policyfast
- Frequently Asked Questions (FAQs)
What is Policyfast and Its Role in the UK Insurance Market?
Policyfast operates as a wholesale underwriting agency. This means it acts as a bridge between insurance brokers and a diverse panel of insurers. Instead of brokers having to establish individual relationships and access separate systems for each insurer, Policyfast consolidates this access. It empowers brokers to obtain quotes, manage policies, and service clients more efficiently through a single, integrated platform.
The primary function of Policyfast is to facilitate the placement of insurance risks. By providing access to an array of products, from everyday motor and property insurance to more specialised offerings for unique businesses or high-value assets, Policyfast ensures that brokers can meet the varied demands of their client base. A significant advantage for brokers using Policyfast is the assurance that many of the insurers they partner with are A-rated. This commitment to working with financially strong and reputable underwriters provides peace of mind, knowing that policies placed through the system are backed by secure and reliable providers.
The Advantage for UK Brokers: Efficiency and Broad Access
The UK insurance market is highly competitive, and brokers are constantly seeking ways to differentiate themselves and provide superior service. Policyfast offers several key advantages:
- Streamlined Access: A single login and system for multiple insurers save considerable time and administrative effort. Brokers no longer need to navigate various insurer portals, memorise multiple login details, or familiarise themselves with disparate quoting processes.
- Diverse Product Range: Whether a client requires a standard home insurance policy or a highly specialised commercial package, Policyfast's platform is designed to offer a wide selection. This breadth of products ensures brokers can cater to a broader market segment and address complex client requirements effectively.
- Competitive Pricing: By accessing multiple insurers through one system, brokers can quickly compare quotes and secure the most competitive premiums for their clients, without compromising on cover quality.
- Quality Assurance: The emphasis on partnering with A-rated insurers means brokers can confidently recommend policies, knowing they are underwritten by financially stable and reputable companies.
- Enhanced Productivity: The efficiency gained from using a centralised quote system allows brokers to process more enquiries, issue policies faster, and dedicate more time to client relationship management and business development.
Accessing your Policyfast account is straightforward, designed to be as seamless as possible for busy brokers. The platform ensures that your essential tools and information are readily available whenever you need them.
If you are a broker with existing access to the system previously known as Policyfast, or if you have access through Gresham, your login credentials remain the same. The integration with Gresham means that users of that system can now seamlessly transition to the Policyfast platform using their existing details. This unification simplifies the login process and reduces the need for multiple accounts across different platforms. For those who have Gresham access but are new to the Policyfast system, or if you've simply forgotten your login details, there's a clear path to regaining access. A prominent "Forgot login details" option is available on the login page, guiding you through the necessary steps to reset your credentials and re-establish access to the platform.
It is always recommended to keep your login details secure and confidential to protect your brokerage's access to the system and client data. Regular password updates and adherence to best practices for online security are paramount.
Understanding Claims Procedures: Your Guide to Contact
When it comes to the crucial moment of making a claim, having clear and immediate access to the right contact details is essential. Policyfast, as a wholesale underwriting agency, handles the initial access to this information in a secure and personalised manner.
For any claims-related enquiries or to obtain specific claims contact details for a particular policy, the process requires you to login to your account. This secure step ensures that only authorised personnel can access sensitive policy and claims information. Once logged in, you will typically find a dedicated section or link within your account dashboard that provides the necessary contact numbers, email addresses, or online forms for initiating a claim. The reason for this secure access is multi-faceted:
- Data Security: Protecting sensitive client and policy information is paramount. By requiring a login, Policyfast ensures that claims contact details are only accessible to the relevant broker who placed the policy.
- Policy Specificity: Claims procedures and contact details can vary depending on the specific insurer and the type of policy. Logging in allows the system to present you with the precise information relevant to the policy in question.
- Streamlined Process: Once logged in, you may find pre-filled forms or direct links that expedite the claims notification process, connecting you directly with the appropriate claims department of the underwriting insurer.
Always ensure you have the policy number and relevant details at hand when preparing to make a claim, as this will significantly speed up the process once you have accessed the contact information.
Policyfast and Regulation: Operating within the UK Insurance Framework
Understanding the regulatory landscape is crucial for any entity operating within the financial services sector in the UK. Policyfast, as a wholesale underwriting agency, plays a specific role within this framework.
Policyfast itself is not an insurance company, meaning it does not directly underwrite policies or hold client premiums in the same way an insurer does. Instead, it acts as an intermediary, facilitating the connection between brokers and insurers. As such, Policyfast operates within the broader regulatory environment for financial services firms in the UK, which is primarily overseen by the Financial Conduct Authority (FCA). Intermediaries like Policyfast are expected to adhere to specific rules and principles designed to ensure fair treatment of customers, market integrity, and operational resilience.

Crucially, the insurance products offered through Policyfast's system are underwritten by leading UK insurers. These insurers are themselves directly authorised and regulated by the relevant UK authorities, such as the Prudential Regulation Authority (PRA) and the FCA. Many of these insurers boast A-rated financial strength, underscoring their stability and capacity to meet claims obligations. Therefore, when a broker places a policy through Policyfast, they are ultimately dealing with a fully regulated and financially robust insurer, with Policyfast providing the efficient access and administrative support.
This layered regulatory structure provides comfort and security to brokers and their clients, knowing that all parties involved in the insurance placement process are operating under stringent oversight and adhering to high industry standards.
Optimising Your Brokerage with Policyfast
For modern UK brokerages, staying competitive means embracing efficiency, offering diverse products, and ensuring excellent client service. Policyfast is designed to be a strategic partner in achieving these goals. By centralising access to a wide panel of insurers and products, it empowers brokers to:
- Expand Market Reach: Access to niche products allows brokers to tap into new client segments and offer solutions for unique or harder-to-place risks.
- Improve Client Satisfaction: Quicker turnaround times for quotes and policy issuance, coupled with competitive pricing, directly contribute to higher client satisfaction.
- Reduce Operational Costs: Consolidating administrative tasks and streamlining the quoting process can lead to significant savings in operational overheads for a brokerage.
- Foster Growth: With more time freed from administrative burdens, brokers can focus on business development, training, and strategic planning, driving sustainable growth for their firm.
Policyfast is more than just a quote system; it's an ecosystem designed to support the growth and efficiency of UK insurance brokers, ensuring they remain at the forefront of a dynamic industry.
Comparative Table: Broker Workflow - Traditional vs. Policyfast
| Feature | Traditional Broker Workflow | Policyfast Streamlined Access |
|---|---|---|
| Insurer Access | Multiple individual insurer portals, direct relationships | Single platform access to multiple leading insurers |
| Product Range | Limited to direct relationships or manual searches | Broad spectrum of niche and standard products readily available |
| Quoting Process | Repetitive data entry across various systems; time-consuming | Efficient, often single-entry quote system; faster turnaround |
| Policy Management | Disparate systems for policy admin, renewals, endorsements | Centralised management within one integrated platform |
| Claims Information | Searching for individual insurer claims contacts | Secure, logged-in access to relevant claims details |
| Efficiency | Lower, due to manual processes and fragmented access | Higher, through automation and centralisation |
Comparative Table: Examples of Product Categories Accessible via Platforms like Policyfast
| Category Type | Typical Product Examples | Benefit for Brokers |
|---|---|---|
| Standard Personal Lines | Home, Motor, Travel, Pet Insurance | Quick, competitive quotes for common client needs |
| Niche Personal Lines | High Net Worth Home, Specialist Vehicle, Holiday Home | Caters to affluent or unique client requirements |
| Standard Commercial | Public Liability, Employers' Liability, Professional Indemnity, Business Property | Core business insurance for various industries |
| Specialist Commercial | Cyber Liability, Directors & Officers, Event Insurance, Marine Cargo, Construction All Risks | Addresses complex, higher-risk, or specific industry demands |
| Commercial Property | Landlords' Insurance, Commercial Buildings, Unoccupied Property | Solutions for property investors and businesses |
Frequently Asked Questions (FAQs)
How do I contact Policyfast for claims?
To access claims contact details, you need to log in to your Policyfast account. Once logged in, the relevant contact information for the underwriting insurer will be available within your policy details section or a dedicated claims area.
Is Policyfast regulated by a specific body?
Policyfast operates as a wholesale underwriting agency and an intermediary within the UK financial services market. As such, it is regulated by the Financial Conduct Authority (FCA). The actual insurance policies are underwritten by leading UK insurers, many of whom are A-rated, and these insurers are directly authorised and regulated by the relevant UK authorities, including the FCA and PRA.
Can I use Policyfast if I have Gresham access?
Yes, if you have Gresham access, you can use the same credentials to log in to the Policyfast system. If you have Gresham access but haven't used Policyfast before, simply click on the "Forgot login details" option to set up your access.
What types of insurance products does Policyfast offer?
Policyfast offers a wide array of both niche and standard insurance products. This includes, but is not limited to, various personal lines (e.g., home, motor) and commercial lines (e.g., public liability, professional indemnity, specialist business cover) to cater to diverse client needs.
Who can use Policyfast services?
Policyfast is specifically designed for and provides its services to UK insurance brokers. It acts as a business-to-business platform, facilitating access to insurance products from leading insurers for authorised brokers.
In conclusion, Policyfast serves as an invaluable resource for UK insurance brokers, offering a powerful platform that enhances efficiency, expands product offerings, and ensures access to reputable insurers. By understanding its operational model, navigating its system, and leveraging its capabilities, brokers can significantly strengthen their position in the competitive UK insurance landscape, ultimately providing superior service to their clients.
If you want to read more articles similar to Policyfast Explained: Essential Broker Insights, you can visit the Insurance category.
