31/05/2018
In an era where environmental consciousness is paramount, the global transport sector is undergoing a profound transformation. While the United Kingdom actively pursues its own green initiatives within its taxi and private hire vehicle industry, it's always insightful to observe how other nations are tackling similar challenges. One such compelling example emerges from India, where Refex Mobility, spearheaded by its Refex eVeelz division, is making significant strides in sustainable urban commuting. This pioneering venture offers a glimpse into how a dedicated commitment to cleaner fuels and innovative service models can redefine the very essence of public transport.

Refex Mobility stands as the flagship enterprise of Refex Green Mobility Limited, an integral part of the esteemed Refex Group. This group, recognised not only for its leadership but also as a 'Great Place To Work' certified organisation, has positioned Refex Mobility at the forefront of India's sustainable mobility revolution. Their ambition is clear: to deliver exceptional commuting solutions through a fleet that is entirely powered by cleaner fuels. This commitment extends beyond just the vehicles themselves, encompassing a comprehensive charging infrastructure and dedicated charging hubs within the cities where they operate, ensuring the seamless adoption and operation of their eco-friendly services.
Pioneering Sustainable Mobility: The Refex Vision
The core philosophy driving Refex Mobility is a powerful blend of innovation and sustainability. They envision a future where urban travel is not only efficient and convenient but also environmentally responsible. By focusing on a 100% cleaner-fuelled fleet, they are directly addressing critical concerns such as air quality and carbon emissions, which are increasingly pressing issues in urban centres worldwide. This proactive approach sets a high standard for public transport providers, demonstrating that large-scale operations can indeed be aligned with ecological preservation.
Being part of the broader Refex Group lends significant credibility and resources to Refex Mobility's ambitious goals. The group's recognition as a 'Great Place To Work' also suggests a robust organisational culture, which often translates into better service delivery and a more reliable operation. For the taxi industry, reliability and efficiency are paramount, and Refex's integrated approach, from vehicle acquisition to infrastructure development, speaks to a holistic strategy for success in the green mobility space.
Refex eVeelz: A Closer Look at the BLR Airport Initiative
A shining example of Refex Group's Green Mobility Division in action is the recent deployment of an electric vehicle (EV) airport taxi fleet at Kempegowda International Airport (KIA) in Bengaluru (BLR Airport), India. This significant step towards sustainability was unveiled on World Environment Day, underscoring the airport's and Refex's shared commitment to environmental stewardship. The partnership between BLR Airport and Refex eVeelz provides passengers with convenient and eco-friendly transport options, available for booking either through the BLR Pulse mobile application or via traditional taxi booths located inside the terminal buildings.
This initiative represents a tangible move away from conventional fossil-fuelled vehicles, directly contributing to a reduction in the airport's carbon footprint. For a major international hub like BLR, which experiences high volumes of passenger traffic and associated ground transport, transitioning a significant portion of its fleet to electric power holds immense potential for environmental impact. It sets a precedent that could inspire other airports and large-scale transport providers globally to accelerate their own green transitions.
Pricing Structure at BLR Airport
Understanding the economics of these new EV taxis is crucial for passengers. As per media reports, the pricing structure is designed to be accessible, balancing affordability with the premium service of an electric fleet:
| Distance | Cost (INR) | Cost (Approx. GBP) |
|---|---|---|
| First 4 km | ₹100 | £0.95 - £1.00* |
| Each Extra km | ₹24 | £0.23 - £0.24* |
*Approximate GBP conversion provided for context, based on fluctuating exchange rates at time of writing.
This transparent pricing model is a key factor in encouraging passenger adoption, ensuring that the switch to electric taxis is not just environmentally beneficial but also economically viable for the consumer.
A Fleet for the Future: Teal and Pink Taxis
The new EV fleet comprises 175 small SUVs, specifically the Tata Nexon EV, a popular electric model in the Indian market. What makes this fleet particularly distinctive, beyond its electric power, are its unique colour schemes: teal and pink. The choice of teal is symbolic, representing the airport's declared dedication to sustainability and its commitment to a greener future. This visual cue reinforces the environmental message behind the initiative, making it clear to passengers that they are participating in a positive ecological choice.
Perhaps even more noteworthy is the introduction of pink airport taxis. These vehicles are specifically reserved for female passengers and are driven exclusively by women. This thoughtful provision addresses a vital aspect of urban transport: passenger safety and comfort, particularly for women. It’s an innovative approach to enhance trust and provide a sense of security, which is a commendable addition to any taxi service. Furthermore, passengers utilising these pink taxis are provided with free 'Pink Cards', which contain essential emergency numbers for the duty manager, local police, and ambulance services. This additional layer of security demonstrates a deep commitment to passenger well-being, going beyond just the mode of transport itself.
Beyond the Ride: Environmental Commitment and Infrastructure
The dedication of BLR Airport and Refex to environmental conservation extends far beyond the introduction of the EV taxi fleet. In a parallel initiative commemorating World Environment Day, BLR Airport undertook the planting of one hundred trees on its property. This act of establishing green areas underscores their broader commitment to preserving and restoring the environment, creating a more pleasant and ecologically balanced space around the airport. Hari Marar, Managing Director and CEO of BIAL (Bangalore International Airport Limited), highlighted the crucial role of both the EV taxi fleet and the tree-planting initiative in lowering carbon emissions and improving green areas within the airport premises.
From Refex Group's perspective, Managing Director Anil Jain emphasised that their Green Mobility division, with its 100% company-owned and -leased electric vehicle fleet, is geared towards providing dependable, secure, and environmentally friendly travel options. This statement reinforces the integrated nature of their offering: not just vehicles, but a complete ecosystem that includes comprehensive charging infrastructure and dedicated charging hubs. The availability of reliable charging facilities is a critical enabler for any large-scale EV fleet, ensuring operational efficiency and preventing downtime. This foresight in infrastructure development is key to the long-term viability and success of such green initiatives.

Implications for the Global Taxi Industry
While the Refex eVeelz initiative is based in India, its principles and successes offer valuable insights for the global taxi industry, including operators in the United Kingdom. The shift towards electric vehicles is a universal trend, driven by environmental regulations, consumer demand for cleaner alternatives, and the long-term economic benefits of lower running costs. Refex's integrated approach – from fleet management and dedicated infrastructure to bespoke safety features and symbolic branding – provides a compelling case study.
The emphasis on passenger safety, particularly for vulnerable groups, through initiatives like the 'Pink Taxis', demonstrates a commitment to service excellence that transcends mere transportation. This focus on the passenger experience, combined with a strong environmental ethos, could serve as a model for taxi companies worldwide looking to differentiate themselves and meet evolving societal expectations. The success of deploying a large EV fleet at a major airport also highlights the logistical and operational feasibility of such transitions, offering encouragement to those contemplating similar moves.
BIAL's long-term goal of converting all vehicles at BLR Airport to sustainable solutions, including semi-robotic aircraft towing vehicles and EV cars on both airside and landside, paints a picture of a truly green airport ecosystem. Such comprehensive transitions are complex but ultimately contribute to significantly reduced carbon emissions and a healthier environment. These initiatives, by prioritising passenger well-being and supporting broader environmental objectives, collectively promote a greener future for everyone involved in urban mobility.
Frequently Asked Questions (FAQs)
Here are some common questions regarding Refex eVeelz and their operations:
Q: What is Refex eVeelz?
A: Refex eVeelz is a division of Refex Group, operating under Refex Green Mobility Limited, dedicated to providing sustainable, cleaner-fuelled mobility solutions, primarily electric vehicle (EV) taxis.
Q: Where does Refex eVeelz currently operate its EV taxi services?
A: Refex eVeelz has notably launched a significant EV airport taxi fleet at Kempegowda International Airport (BLR Airport) in Bengaluru, India.
Q: What types of vehicles are used in the Refex eVeelz airport fleet?
A: The fleet consists of 175 small SUVs, specifically the Tata Nexon EV, a popular electric model.
Q: What are the 'Pink Taxis' and what is their purpose?
A: 'Pink Taxis' are part of the Refex eVeelz fleet, reserved exclusively for female passengers and driven by women. They are designed to enhance safety and comfort for women travellers, with 'Pink Cards' provided for emergency contacts.
Q: How does Refex Mobility support its electric fleet?
A: Refex Mobility is committed to a comprehensive approach, including a 100% company-owned and -leased EV fleet, along with developing and maintaining a dedicated charging infrastructure and charging hubs in their operational areas.
Q: What is the environmental impact of Refex eVeelz's initiatives?
A: By deploying a large fleet of electric vehicles, Refex eVeelz significantly contributes to reducing carbon emissions and promoting cleaner air. Their partnership with BLR Airport also includes broader environmental efforts like tree planting.
Q: How can passengers book a Refex eVeelz taxi at BLR Airport?
A: Passengers have two convenient options: booking through the BLR Pulse mobile application or at the designated taxi booths located inside the airport terminals.
If you want to read more articles similar to Refex eVeelz: India's Sustainable Taxi Revolution, you can visit the Taxis category.
