07/01/2020
Taiwan, an island once aptly christened 'Ilha Formosa' – Beautiful Island – by Portuguese explorers, truly lives up to its name. From the world's highest density of towering, rainforest-clad mountains to serene mangrove forests along the Pacific coast and the intriguing dormant volcanoes in the north, Taiwan offers a mesmerising tapestry of natural wonders. Its vibrant cities, such as the bustling capital Taipei, the significant port of Keelung, and the culturally rich Taichung with its hundreds of Buddhist temples, beckon travellers seeking a blend of urban excitement and profound historical depth. As you plan your exploration of this captivating destination, one crucial aspect of your journey will be understanding local transport, particularly how to navigate the island using taxis and private transfers.

Traditional Taxis: What to Expect on Taiwanese Streets
When you're looking for a quick and convenient way to get around Taiwan, traditional taxis are readily available. They are a common sight in urban areas and offer a degree of flexibility that public transport might not. However, there are a few nuances that visitors from the UK should be aware of to ensure a smooth ride.
Hailing a Cab and Payment
You can typically hail a taxi directly from the street in most cities, find them at designated taxi stands outside major transport hubs like train stations and airports, or even order one by phone. Increasingly, mobile applications are also becoming a popular way to book a ride, mirroring trends seen in many global cities. One consistent practice across Taiwan is the use of taximeters. This provides a transparent basis for the fare, ensuring you're charged according to distance and time. However, it's worth noting that prices can vary slightly depending on the specific city or region you are in, with Taipei generally having slightly higher rates than smaller towns.
While the taximeter dictates the base fare, the provided information suggests that for journeys between specific locations, the cost should be negotiated before the journey. This might seem contradictory to the use of a taximeter, but it likely refers to longer, inter-city trips or special circumstances where a flat rate might be agreed upon for convenience. For standard urban trips, the meter is usually the rule. Always clarify if you're unsure, especially for longer distances.
Overcoming the Language Barrier
Perhaps the most significant challenge you might encounter when using traditional taxis in Taiwan is the language barrier. A common observation is that many taxi drivers do not speak English. This can lead to difficulties when trying to communicate your destination, particularly if you're heading somewhere less well-known or have a complex address.
The best advice to circumvent this issue is simple yet effective: always have your destination written down in Chinese characters. This can be on a piece of paper, a screenshot on your phone, or even an address displayed on a mapping app. Hotels are usually happy to write down addresses for you, and tourist information centres can also assist. This small preparation can save a lot of frustration and ensure you reach your intended location without unnecessary detours or misunderstandings.
The Seamless Solution: Pre-booked Private Transfers
For travellers who prefer to avoid any potential language difficulties, desire a fixed price, or simply wish for a more streamlined and comfortable experience, pre-booked private transfers offer an excellent alternative. Services like Kiwitaxi, mentioned in the source information, specialise in providing this peace of mind.
Why Opt for a Pre-booked Transfer?
- No Language Worries: This is arguably the biggest advantage. When you book in advance, all your journey details – pick-up time, location, and crucially, your destination – are communicated to the driver beforehand in their native language. There's no need for on-the-spot explanations or written notes.
- Fixed, Transparent Pricing: One of the most appealing aspects of pre-booked transfers is that the price is set in advance and fixed right after your booking is confirmed. This means no surprises, no haggling, and no concerns about fluctuating meter rates. You know exactly what you're paying before you even set foot in the vehicle.
- Meet & Greet Service: Especially beneficial for airport arrivals or unfamiliar locations, a pre-booked transfer often includes a 'meet and greet'. Your driver will be waiting for you at a designated spot, often with a name sign, making it incredibly easy to locate them amidst the hustle and bustle.
- Assistance with Luggage: Drivers with pre-booked services are typically happy to assist you with your luggage, from loading it into the boot to helping you unload at your destination. This is a small but significant convenience, especially after a long flight or if you're travelling with multiple bags.
- English Language Support: Should any questions or unforeseen circumstances arise during your journey, reputable transfer services offer English language support. This provides an invaluable lifeline, ensuring that any issues can be quickly resolved.
- Customisation Options: Many services allow you to select the car class that suits your needs and budget, from standard sedans to larger vans for groups. Crucially for families, the option to order child seats is often available, ensuring the safety and comfort of younger passengers.
- Flexible Payment: The ability to pay for your order by card, either fully or partially, adds to the convenience, allowing you to manage your travel budget effectively before you even arrive in Taiwan.
Ideal Scenarios for Pre-booked Transfers
Pre-booked transfers are particularly advantageous in several situations:
- Airport Transfers: If you're arriving at Taipei Taoyuan International Airport (TPE) or Kaohsiung International Airport (KHH) and want to get to your hotel swiftly and without fuss, a pre-arranged transfer is ideal. It eliminates the stress of finding a taxi queue, dealing with language barriers after a long flight, or navigating public transport with luggage.
- Early Morning or Late Night Journeys: When public transport options are limited, or you simply prefer not to wait around, a pre-booked transfer ensures a reliable pick-up at any hour.
- Group Travel: For families or larger groups, booking a larger vehicle in advance can be more cost-effective and comfortable than taking multiple standard taxis.
- Specific Destinations: If your destination is off the beaten path, or if you're concerned about a taxi driver understanding a complex address, a pre-booked service guarantees the driver has all the details well in advance.
Comparing Your Options: Traditional Taxi vs. Pre-booked Transfer
To help you decide which option is best for your specific travel needs in Taiwan, here's a comparative table:
| Feature | Traditional Taxi | Pre-booked Transfer |
|---|---|---|
| Availability | Readily available on streets, stands, apps. | Requires advance booking (online/phone). |
| Pricing | Metered, prices vary by location; negotiation sometimes for long trips. | Fixed price, set and known at booking. |
| Language Barrier | Significant, drivers often don't speak English. | Minimal to none, details provided in advance. |
| Convenience (Arrival) | Need to find one, queue, explain destination. | Driver meets you, often with sign; no explanation needed. |
| Luggage Assistance | Varies by driver. | Typically provided. |
| Child Seats | Rarely available. | Often available upon request during booking. |
| Payment | Cash preferred, some accept cards/apps. | Card payment online (full/partial) in advance. |
| Stress Level | Potentially higher due to communication. | Significantly lower, especially for arrivals. |
Tips for a Smooth Taxi Ride in Taiwan
Regardless of whether you choose a traditional taxi or a pre-booked transfer, a few tips can enhance your experience:
- Have Your Destination Ready: As mentioned, this is crucial. Whether it's a hotel name, a landmark, or a precise address, have it clearly written in Chinese characters. Your hotel reception can usually help with this.
- Carry Small Denominations: While some taxis accept cards or mobile payments, cash is king, especially for smaller fares. Having smaller banknotes will make transactions smoother.
- Be Aware of Peak Hours: Like any major city, traffic in Taipei and other urban centres can be heavy during rush hours. Factor this into your travel time, especially if you have a flight to catch.
- Use Mapping Apps: Even if you can't speak Chinese, a mapping app on your phone can help you follow your route and ensure you're heading in the right direction. Google Maps is widely used and works well.
- Know Your Hotel's Name Card: Many hotels provide a small card with their address and phone number in Chinese. This is incredibly useful to show to your driver for your return journey.
- Consider Your Luggage: If you have a lot of luggage, consider the size of the taxi. Standard taxis might have limited boot space. A pre-booked transfer allows you to select a vehicle size appropriate for your needs.
Frequently Asked Questions (FAQs) About Taxis in Taiwan
Q: Are taxis safe in Taiwan?
A: Yes, taxis in Taiwan are generally considered very safe and reliable. Drivers are professional, and the vehicles are usually well-maintained. As with any travel, it's always wise to use reputable services and be aware of your surroundings.
Q: Do Taiwanese taxi drivers expect a tip?
A: Tipping is not customary in Taiwan, including for taxi drivers. The fare displayed on the meter or agreed upon is the final price. However, if you feel your driver provided exceptional service, a small gesture of appreciation would certainly not be refused.
Q: Can I pay with a credit card in Taiwanese taxis?
A: While some taxis, especially those associated with larger fleets or ride-hailing apps, may accept credit cards or digital payments, cash is still the most widely accepted form of payment. It's always a good idea to have sufficient local currency (New Taiwan Dollars) on hand for taxi fares.
Q: Are taxis available 24/7?
A: In major cities like Taipei, Kaohsiung, and Taichung, taxis are generally available 24 hours a day, though they might be slightly less frequent in the very early hours of the morning. Pre-booking a transfer is the best option for guaranteed availability at odd hours.
Q: How much does a typical taxi ride cost in Taipei?
A: Taxi fares in Taipei start with a base fare, and then increase by distance and waiting time. A short ride within the city centre might cost around NT$100-200. An airport transfer from Taoyuan International Airport (TPE) to central Taipei typically ranges from NT$1000-1500, depending on traffic and exact destination. These are approximate figures, and the meter will provide the exact cost for traditional taxis, while pre-booked services offer fixed rates.
Q: What is the difference between a yellow taxi and other coloured taxis in Taiwan?
A: All official taxis in Taiwan are yellow. If you see a vehicle of a different colour offering taxi services, it might be an unregistered private car or a ride-share service. For your safety and to ensure regulated fares, it's best to stick to the yellow taxis or use reputable pre-booked transfer services.
Whether you're exploring the ancient temples of Taichung, navigating the bustling night markets of Taipei, or venturing into Taiwan's stunning natural landscapes, understanding your transport options is key to a rewarding journey. While traditional taxis offer local flavour and convenience, pre-booked transfers provide an unparalleled level of comfort and peace of mind, ensuring your time on the beautiful island of Taiwan is spent enjoying its wonders, not worrying about the ride.
If you want to read more articles similar to Navigating Taiwan: Your UK Guide to Taxis, you can visit the Transport category.
