01/11/2022
Nestled in the heart of Central Bristol, at 49 Queens Road, lies a space that transcends the typical perception of a charity shop. The Penny Brohn UK Hub is a thoughtfully curated environment, designed not only to offer an array of pre-loved treasures but also to provide a sanctuary for wellbeing. It’s a place where community spirit meets compassionate care, all under one roof, aiming to support individuals navigating the challenges of cancer.

A Unique Retail and Wellbeing Experience
At first glance, the Penny Brohn UK Hub presents itself as a charming charity shop, brimming with a diverse selection of items. You’ll find everything from quality donated clothing and pre-loved toys to books and homeware. But look a little closer, and you’ll discover so much more. The Hub also stocks an enticing range of healthy snacks, lifestyle and cookery books, natural bodycare, and aromatherapy products, all selected to promote general wellbeing and a positive approach to living well, especially when facing cancer. It’s a place where conscious consumerism meets a desire for a healthier lifestyle, making every purchase a contribution to a greater cause.
Beyond Shopping: A Hub for Wellbeing
What truly sets the Penny Brohn UK Hub apart is its integration of wellbeing therapies. The venue boasts beautifully decorated, purpose-built rooms dedicated to offering a variety of therapeutic services. These serene spaces are utilised by Penny Brohn UK's own services team for one-to-one sessions, as well as by a growing collective of experienced holistic therapists. This includes qualified counsellors, reflexologists, acupuncture specialists, and shiatsu practitioners, all working from the Hub. Furthermore, these two tranquil Wellbeing Rooms are available for private hire, offering a peaceful setting for practitioners to conduct their sessions. This dual purpose as both a retail space and a wellbeing centre creates a truly unique and supportive environment for the community.
Supporting Penny Brohn UK's Mission
Every purchase made and every donation received at the Penny Brohn UK Hub directly contributes to the organisation's vital work. Penny Brohn UK is dedicated to supporting more people to live well with cancer through its comprehensive range of services. These include immersive in-person Wellbeing Days, designed to provide holistic support and coping strategies, as well as accessible online sessions that reach individuals wherever they are. By shopping at the Hub, you are not just acquiring goods; you are actively participating in a charitable endeavour that makes a tangible difference in the lives of those affected by cancer. Your support helps fund essential programmes that foster resilience, hope, and a better quality of life.
Opening Hours and Contact Information
The Penny Brohn UK Hub is open to welcome visitors and supporters throughout the week. Here are their current opening hours:
| Day | Opening Hours |
|---|---|
| Monday | 9:30 AM – 5:00 PM |
| Tuesday | 9:30 AM – 5:00 PM |
| Wednesday | 9:30 AM – 5:00 PM |
| Thursday | 9:30 AM – 5:00 PM |
| Friday | 9:30 AM – 5:00 PM |
| Saturday | 9:30 AM – 5:00 PM |
| Sunday | CLOSED |
Please note that the Hub is also closed on Bank Holidays. To confirm opening times before your visit, you can call them directly on 0117 930 4843. For further information about the Hub's services, stock, or to enquire about hiring the Wellbeing Rooms, you can reach out via email at [email protected].
Shopping Safely and Responsibly
The Penny Brohn UK Hub prioritises a safe and comfortable environment for everyone. They maintain a strong focus on hygiene, ensuring the space is kept clean and inviting for both shoppers and clients. Visitors are kindly asked to be respectful of other customers, staff, and volunteers, fostering a shared sense of security and enjoyment. This commitment to safety allows everyone to browse, shop, and access services with peace of mind.
Returns and Donations: How You Can Help
The Hub has a straightforward returns policy to ensure customer satisfaction. Items can be exchanged or refunded within 14 days of purchase, provided they are returned in the same condition, with proof of purchase and the original price tag attached. The dedicated staff are always on hand to assist with any issues regarding faulty or unwanted purchases.

Donating to the Penny Brohn UK Hub is a fantastic way to support their mission. They warmly welcome a wide array of donations during opening hours, including most household items, books, toys, clothing, working electrical items, and even small pieces of furniture. To make your donations as effective as possible, please follow these guidelines:
- Packaging: Ensure all items are well-packaged in secure bags or boxes. Protect sharp or fragile items with appropriate wrapping.
- Cleanliness: Please wash clothing and other household items before donating them, where possible. Clean items are more likely to be resold and appreciated.
- Quality: Be selective with your donations. Prioritise good quality, resalable items to maximise storage and selling space. Avoid bringing excessive amounts at once if possible.
- Gift Aid: Consider signing up for Gift Aid when you donate. This allows Penny Brohn UK to increase the value of your donation by 25% at no extra cost to you, significantly boosting their fundraising efforts.
- Donating with Care: Please do not leave donations outside the Hub when it is closed. These items are vulnerable to damage from weather, pests, or theft. If you have large donations, it’s advisable to call ahead or arrange a specific donation time to help the team manage their intake effectively.
By adhering to these simple steps, you help the Penny Brohn UK Hub continue its valuable work in supporting people to live well with cancer. Whether you’re shopping for a bargain, seeking a unique gift, or looking for a quiet space for a wellbeing session, the Hub offers a welcoming and purposeful destination.
Frequently Asked Questions
What kind of items can I donate?
You can donate most household items, books, toys, clothing, working electrical items, and small pieces of furniture. It’s best to ensure items are clean and in good, resalable condition. Please call or email if you are unsure about a specific item.
Can I hire the Wellbeing Rooms?
Yes, the two Wellbeing Rooms at The Hub are available for private hire. They are ideal for therapists offering 1:1 sessions. For enquiries about hiring the space, please email [email protected].
How do my purchases help Penny Brohn UK?
All proceeds from sales at the Hub go directly towards funding Penny Brohn UK's services, which support people to live well with cancer. This includes their Wellbeing Days and online sessions.
What is the returns policy?
You can return items for an exchange or refund within 14 days of purchase, provided they are in the same condition with proof of purchase and the price tag attached.
What are the opening hours?
The Hub is open Monday to Saturday from 9:30 AM to 5:00 PM. It is closed on Sundays and Bank Holidays. You can call 0117 930 4843 to confirm opening times.
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