25/03/2023
Navigating the complex routes around major airports can often be a daunting task, particularly when your destination is not a typical public attraction but a secure facility. For those needing to reach Brook House, the Immigration Removal Centre (IRC) located near Gatwick Airport, the question of reliable transport is paramount. While public bus services are notably absent for this specific journey, visitors often wonder if a dedicated solution exists. Fortunately, the answer is a resounding yes, and it comes in the form of a complimentary service provided by G4S, offering a direct link between Gatwick Airport and Brook House.
This comprehensive guide aims to demystify the journey to Brook House, focusing on the invaluable G4S minibus service, providing essential travel directions, and offering crucial insights into the facilities and visiting protocols at the centre itself. Whether you are a first-time visitor or simply seeking clarity on the best way to reach this important facility, understanding the available transport options and centre specifics will undoubtedly streamline your experience.
The G4S Minibus Service: Your Essential Direct Link
One of the most significant pieces of information for anyone planning a visit to Brook House is the existence of a dedicated and free G4S minibus service. This invaluable shuttle operates daily, specifically designed to transport visitors and staff between Gatwick Airport train/bus station and Brook House, in both directions. It eliminates the need for expensive taxis or the arduous task of walking, providing a scheduled, reliable, and cost-effective solution.
Minibus Schedule and Operation
The G4S minibus service runs at specific times throughout the afternoon and evening, ensuring coverage for most visiting hours at Brook House. It’s crucial to note these timings carefully to plan your arrival at Gatwick Airport accordingly. While the service is generally punctual, G4S advises that timings are subject to traffic and congestion, so allowing a small buffer is always wise.
- Minibus leaves Gatwick Airport train/bus station at: 13:15, 14:00, 15:00, 16:00, 17:00, 18:00, 19:00 & 20:00
- Minibus leaves Brook House at: 13:45, 14:45, 15:45, 16:45, 17:45, 18:45, 19:45 & 21:05
It is imperative to understand that this minibus service is exclusively for the route between Brook House and Gatwick Airport train/bus station. It does not pick up or drop off at any other location, reinforcing its purpose as a direct, dedicated shuttle for the IRC.
Locating the Minibus at Gatwick Airport
Upon arrival at Gatwick Airport train station, navigating to the minibus pick-up point requires following specific directions. After exiting the railway station, you should follow the signs for 'arrivals'. To the right of the concourse, you will spot the ‘left luggage’ and ‘onward travel connections’ desks. To the left of these desks, there is an exit clearly marked with a sign for the 'Speedlink coach service'. From there, take the lift or stairs down to the ground floor. Once you exit the building on the ground floor, turn right. Following these directions will lead you to the designated pick-up point for the G4S minibus.
While the G4S minibus offers the most convenient and recommended way to reach Brook House from Gatwick Airport, it's helpful to be aware of other travel options, particularly if the minibus schedule doesn't align with your plans or for those travelling from further afield.
By Rail
The nearest and most convenient train station for reaching Brook House is Gatwick Airport Terminal. This station provides excellent connections from London and other major cities across the UK. Once at Gatwick Airport station, you can then utilise the G4S minibus service as described above. Other nearby train stations include Crawley station and Three Bridges station, but these would require onward travel by taxi or local bus (though no direct public bus service exists to the centre itself).
By Road
For those travelling by car, Brook House is accessible via the M23 motorway. The detailed directions are as follows:
- Leave the M23 at Junction 9.
- At the slip road roundabout, take the spur road towards Gatwick Airport.
- Go straight across at the next roundabout, heading towards the North Terminal.
- Take the 4th exit at the next roundabout onto the A23.
- At the next roundabout (known as Longbridge Roundabout), take the 4th exit, remaining on the A23 and heading towards Crawley.
- Continue to the subsequent roundabout and take the 3rd exit onto Perimeter Road East.
- Then, take the first turning on the left into Perimeter Road South.
Brook House will be approximately 1 mile down Perimeter Road South on your left-hand side, past the aircraft hangars which will be on your right.
By Taxi or Walking
From Gatwick Airport, taking a taxi directly to Brook House is an option, offering flexibility if the minibus schedule doesn't suit. It will be a relatively short journey but will incur a cost. Alternatively, for those who prefer to walk, the centre is approximately 20-30 minutes on foot from Gatwick Airport railway station. However, the route can be somewhat challenging to navigate, especially with luggage or in adverse weather conditions, involving walking alongside busy roads. The G4S minibus remains the most straightforward and recommended option for all visitors.
Brook House IRC: A Deeper Look into the Centre
Understanding the purpose and facilities of Brook House can help visitors prepare for their visit and appreciate the environment in which detainees are held. Brook House is an Immigration Removal Centre run by the G4S Group, a significant contractor in the security sector.
Centre Overview and Purpose
Opened on 18 March 2009, Brook House is a secure, purpose-built facility designed to Category B Prison Service standards. It is situated adjacent to the existing Tinsley House IRC near Gatwick Airport. The design of Brook House is based on the successful model of Colnbrook IRC at Heathrow, providing relatively short-term accommodation primarily for male detainees. The centre has a capacity of 426 bed spaces.
Reception and Special Needs
Brook House operates with 24-hour access for reception, meaning there are no restrictions on the number of moves (in or out) per day. For cases involving special needs, these are meticulously referred to the duty manager, following a comprehensive IS991 risk assessment process to ensure appropriate care and arrangements are in place.
Facilities for Detainees
The centre provides a range of facilities aimed at supporting the well-being and engagement of detainees during their stay:
- Library: A well-stocked library offers detainees access to a wide array of reading materials. This facility also includes computers for various tasks, including word processing.
- Education: Detainees have opportunities to attend English lessons, as well as art and craft lessons, promoting skill development and constructive use of time.
- Recreation: The centre boasts three separate, well-equipped fitness suites, two rooms with numerous PCs offering internet facilities, and a dedicated music room.
- Faith and Spirituality: Recognising the diverse needs of detainees, Brook House provides access to a Christian chapel, a Muslim Prayer Room, and general Multi-Faith Rooms, catering to spiritual practices.
Medical Care
Comprehensive 24-hour medical care is provided on-site at Brook House. The medical team includes:
- Nurses: 15 nurses offer 24-hour primary care, as well as acute and emergency care.
- Mental Health Nurses: Four registered mental health nurses are on-site for 8 hours a day, addressing specific mental health needs.
- Doctors: A doctor is available on-site for 6 hours a day, 7 days a week, and is also available on call 24 hours a day, every day.
Beyond immediate care, health education and advice are also offered within the medical centre, promoting overall well-being.
Visiting Brook House: Essential Information for Visitors
Visiting a loved one at an Immigration Removal Centre requires adherence to specific protocols. Being prepared with the correct documentation and understanding the rules surrounding property and refreshments will ensure a smoother visiting experience.
Visiting Times and Booking
Visitor times at Brook House are daily from 14:00 to 21:00. All visits must be pre-arranged. To book a visit, you should call 01293 566 559. A minimum notice period of 24 hours is required for booking visits.
Identification Requirements
Strict identification rules are in place to ensure security. Visitors must bring two forms of identification:
- Photo Identification: A valid passport or driving licence.
- Proof of Address: A utility bill (original, not a copy or print-out) with your name and address clearly stated on it.
Failure to provide the correct and original photo identification and proof of address will result in entry being denied.
Refreshments and Property Regulations
For security and operational reasons, food and drink are strictly not permitted in the visits hall. However, automated snack and drink machines are available within the visiting area for visitors to purchase refreshments during their visit. Similarly, visitors are not permitted to take property into the Immigration Removal Centre without prior approval. Any property that has not received prior approval will not be accepted. All permitted property will undergo thorough examination, including X-ray scanning and manual searching.
Legal Visits
Legal visits from solicitors are facilitated and permitted at any time throughout the day. Solicitors are requested to contact the centre's switchboard to book a specific date and time to see their clients, ensuring that appropriate arrangements can be made for their professional visits.
Frequently Asked Questions About Visiting Brook House
Is the G4S minibus service truly free?
Yes, the G4S minibus service operating between Gatwick Airport train/bus station and Brook House is entirely free of charge for all passengers.
How often does the G4S minibus run?
The minibus runs at specific scheduled times throughout the afternoon and early evening. From Gatwick, services depart at 13:15, 14:00, 15:00, 16:00, 17:00, 18:00, 19:00, and 20:00. From Brook House, they depart at 13:45, 14:45, 15:45, 16:45, 17:45, 18:45, 19:45, and 21:05.
Do I need to book a seat on the G4S minibus?
No, you do not need to pre-book a seat on the G4S minibus. It operates on a scheduled, first-come, first-served basis. However, it is advisable to arrive slightly ahead of the scheduled departure time.
Can I walk to Brook House from Gatwick Airport?
While it is technically possible to walk (taking 20-30 minutes), it is not recommended due to the potentially complex route and the nature of walking alongside busy airport roads. The free G4S minibus is a much safer and more convenient option.
What identification do I need to visit a detainee at Brook House?
You must bring valid photo identification (passport or driving licence) and an original utility bill with your name and address on it. Copies or printed versions of utility bills are not accepted.
Can I bring food or drink for the detainee during my visit?
No, food and drink are not permitted in the visits hall. Automated snack and drink machines are available for visitors to purchase refreshments.
What facilities are available for detainees at Brook House?
Detainees have access to a library with computers, English and art/craft lessons, fitness suites, PCs with internet, a music room, and multi-faith prayer rooms. Comprehensive 24-hour medical care is also provided on-site.
Can solicitors visit clients at any time?
Legal visits are permitted at any time throughout the day, but solicitors are required to contact the centre's switchboard in advance to book a specific date and time for their visit.
Conclusion
Reaching Brook House, the Immigration Removal Centre near Gatwick Airport, is made significantly easier by the dedicated free minibus service provided by G4S. This reliable shuttle service offers a direct, convenient, and cost-effective link for visitors, alleviating the stress of navigating public transport or incurring taxi fares. By understanding the minibus schedule, the precise pick-up location at Gatwick, and the comprehensive visiting protocols at Brook House itself, visitors can ensure a smooth and prepared journey. The detailed information about the centre’s facilities and medical care also offers valuable insight, contributing to a more informed and perhaps less anxious visiting experience for all involved.
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