18/07/2018
Jerusalem. The name alone conjures images of ancient history, spiritual reverence, and a vibrant cultural tapestry. Most of us have grown up hearing about Israel – and Jerusalem in particular – as the spiritual centre for three of the world’s largest religions and a place of ongoing political turmoil. Yet, something we don’t hear so much about is the way the young people here have responded to this history and culture of conflict. Jerusalem is a modern, vibrant city with a hip café culture and an edgy, experimental art scene, unafraid to confront difficult issues. For the UK traveller eager to immerse themselves in this unique blend of past and present, understanding the practicalities of getting there and navigating its labyrinthine streets is paramount. While flights will bring you to Israel, the crucial next steps often involve the ubiquitous taxi, your key to unlocking the Holy City’s wonders.

Your Gateway to Jerusalem: Ben Gurion Airport (TLV)
For the vast majority of international visitors, the journey to Jerusalem begins at Ben Gurion Airport (TLV), located near Tel Aviv. This is Israel’s primary international gateway, a bustling hub that handles millions of passengers annually. Upon arrival, you’ll find yourself approximately 50-60 kilometres (30-37 miles) from Jerusalem. While public transport options like trains and buses exist, for many UK travellers, especially those arriving after a long flight, with luggage, or simply seeking convenience, a taxi offers the most direct and stress-free route to their accommodation in Jerusalem. Understanding your taxi options from TLV is the first vital step in a smooth transition from the airport to the heart of the city.
From Runway to Rooftop: Taxi Options from TLV to Jerusalem
Once you’ve cleared customs and collected your bags at Ben Gurion Airport, a range of taxi services awaits. It’s crucial to be aware of the different types and how they operate to ensure a fair price and a reliable journey.
Official Airport Taxis
Immediately outside the arrivals hall, you’ll find designated taxi ranks manned by official, licensed operators. These are generally the safest and most reliable option. Drivers are required to use a meter (known as a 'moneh' in Hebrew) for journeys within Israel, but for trips from the airport, there are often official, fixed fares to common destinations like Jerusalem. It is highly advisable to ask for the fixed fare to Jerusalem before you set off. This fare typically includes a surcharge for airport pick-up and luggage. While the meter is an option, the fixed fare often provides peace of mind, especially during peak hours or if you're concerned about potential route deviations. Always ensure the taxi has a visible license and meter. The journey from TLV to Jerusalem typically takes between 40 minutes to an hour, depending on traffic, and the fixed fare can range from approximately 250-300 NIS (New Israeli Shekels), which is roughly £55-£65, though prices can fluctuate.
Shared Taxis (Sherut / Nesher)
A popular and more budget-friendly alternative to a private taxi is the 'sherut' (pronounced sheh-root), a shared yellow minibus that operates on fixed routes. From Ben Gurion Airport, the most well-known shared taxi service to Jerusalem is operated by Nesher Tours. These minibuses depart once they are full (usually 10 passengers) and drop off passengers at their requested addresses within Jerusalem. While significantly cheaper than a private taxi (around 65-70 NIS per person, approximately £14-£15), the downside is that you might have to wait for the bus to fill up, and your journey could take longer as it makes multiple stops. Nesher is a reliable and legitimate service, but it's best suited for those not in a hurry and willing to share the ride. You'll find their stand clearly signposted outside the arrivals terminal.
Pre-booked Private Transfers
For ultimate convenience and peace of mind, especially for families or those with significant luggage, pre-booking a private transfer online before you arrive is an excellent option. Many reputable Israeli transfer companies offer this service. The driver will typically meet you in the arrivals hall with a sign bearing your name. While often slightly more expensive than hailing a regular taxi at the airport, the certainty of a waiting vehicle and a pre-agreed price can be invaluable. This eliminates any potential language barrier issues or concerns about finding a taxi rank after a long flight.
Once you’ve settled into your accommodation, taxis become an invaluable tool for exploring Jerusalem's sprawling and often hilly terrain. While walking is a fantastic way to discover the Old City, and the Light Rail covers key arteries, taxis offer flexibility and directness, particularly when visiting sites outside the immediate city centre or travelling late at night.
Hailing a Taxi
Taxis in Jerusalem are plentiful and can be hailed on the street, found at designated taxi stands (often near major hotels, bus stations, or tourist attractions), or booked via phone. Look for white cars with a yellow sign on the roof. During peak hours or on busy streets, it's usually quite easy to flag one down.
Metered Fares vs. Negotiated Prices
By law, taxi drivers in Israel are required to use the meter for all journeys within cities. Always insist that the driver switches on the meter at the start of your journey. This ensures you pay the correct fare based on distance and time. However, especially for tourists, some drivers might try to negotiate a fixed price. While this can sometimes be acceptable for very short, known routes, it's generally in your best interest to stick to the meter to avoid being overcharged. If a driver refuses to use the meter, politely decline and find another taxi. There are two tariffs for meters: Tariff 1 (daytime, Sunday-Thursday until 9 PM) and Tariff 2 (night-time, 9 PM-5:30 AM, Fridays, Saturdays, and holidays). Tariff 2 is about 25% higher.
Using Taxi Apps
Like in the UK, ride-hailing apps have gained popularity. The most prevalent app in Israel for booking taxis is Gett (formerly Gett Taxi). It functions very similarly to apps like Uber or Bolt, allowing you to see the estimated fare, track your driver, and pay via the app. While Uber operates in Israel, its service is more limited and often relies on traditional taxis rather than private drivers, so Gett is generally the more reliable option for taxi booking. Using an app can be convenient as it removes the need for cash and often provides a degree of transparency regarding the fare.
Shabbat and Holidays
It's important to note that public transport, including many shared taxi services like Nesher, largely ceases operation on Shabbat (from Friday sunset until Saturday sunset) and during Jewish holidays. While some individual taxis do operate during these times, they are fewer in number, and you might find it harder to hail one. Fares also typically revert to Tariff 2 (night fare) during Shabbat, and some drivers might charge a premium due to reduced availability. Plan your travel accordingly if you intend to move around on Shabbat.
Beyond the Meter: Essential Tips for Taking Taxis in Jerusalem
To ensure a smooth and enjoyable experience with taxis in Jerusalem, keep these practical tips in mind:
- Language: Many taxi drivers, especially in tourist areas, speak some English. However, it's always helpful to have your destination written down in Hebrew or Arabic, or to have it ready on your phone's map application, to avoid any misunderstandings.
- Currency: The local currency is the New Israeli Shekel (NIS). While some taxis, especially those booked via apps, accept card payments, it's always wise to carry small denominations of NIS cash for taxi fares, especially for shorter journeys or if the card machine is 'broken'.
- Tipping: Tipping taxi drivers in Israel is not generally expected unless they provide exceptional service, help extensively with luggage, or you feel they've gone above and beyond. If you do tip, rounding up to the nearest 5 or 10 NIS is common.
- Baggage Surcharge: For luggage placed in the boot (trunk), drivers are legally allowed to charge a small additional fee per piece, typically a few NIS. This is standard practice.
- Receipts: If you need a receipt for expense purposes, ask the driver before you start the journey. They are usually able to provide one.
- Safety: Always use licensed taxis. Look for a valid taxi license displayed inside the vehicle. If using an app, the driver and vehicle details will be provided, adding an extra layer of security.
Taxi vs. Alternatives: A Quick Comparison
While this article focuses on taxis, it's useful to understand how they fit into Jerusalem's wider transport network:
| Transport Type | Cost | Convenience | Speed | Accessibility |
|---|---|---|---|---|
| Private Taxi (from TLV) | High | Door-to-door, private | Fastest (direct) | Excellent for luggage/groups |
| Shared Taxi (Sherut) | Medium-Low | Door-to-door (shared) | Medium (waits, multiple stops) | Good for budget travellers |
| City Taxi (within Jerusalem) | Medium | Door-to-door, on-demand | Fast (direct) | Good for specific routes |
| Light Rail | Low | Fixed routes, reliable | Medium (stops) | Limited network, good for main arteries |
| Bus | Low | Extensive network | Slow (traffic, many stops) | Good for budget, can be complex |
| Walking | Free | High (exploring Old City) | Slow | Best for short distances, specific areas |
Frequently Asked Questions About Taxis in Jerusalem
- Are taxis safe in Jerusalem for tourists?
Yes, licensed taxis in Jerusalem are generally very safe. Stick to official taxis from ranks or those booked via reputable apps like Gett. - Do Jerusalem taxis accept credit cards?
While many modern taxis, especially those using apps, accept credit cards, it's not universally guaranteed. Always carry some cash (NIS) as a backup. - Is Uber available in Jerusalem?
Uber does operate in Israel, but its service in Jerusalem is primarily through connecting you with traditional licensed taxis, rather than independent private drivers as in some other countries. Gett is generally the more widely used and reliable taxi-hailing app. - How much is a taxi from Ben Gurion Airport to Jerusalem?
A private taxi from TLV to Jerusalem typically costs around 250-300 NIS (approx. £55-£65) for a fixed fare. Shared taxis (Nesher) are much cheaper, around 65-70 NIS per person. - Do taxi drivers in Jerusalem speak English?
Many taxi drivers, especially those who frequently serve tourists, will speak some English. However, a basic Hebrew greeting or having your destination written down can be very helpful. - What about taxis on Shabbat and Jewish holidays?
Taxis do operate on Shabbat and Jewish holidays, but they are fewer in number, and fares revert to the higher 'Tariff 2' (night fare). Expect potential delays and possibly slightly higher prices due to demand. - Can I book a taxi in advance for a specific time?
Yes, you can pre-book taxis, especially for airport transfers, through various online services or by asking your hotel to arrange one for you. For city travel, using the Gett app allows for immediate or scheduled pickups. - Is it acceptable to share a taxi with others going in the same direction?
While formal shared taxis (sheruts) exist, splitting a regular taxi with strangers you meet at a rank is not a common or recommended practice unless you explicitly arrange it beforehand and agree on the fare split. - What if I have a complaint about a taxi service?
If you have a serious complaint, note the taxi's license number (displayed inside and on the roof), the driver's details, and the time and date. You can report issues to the Israeli Ministry of Transport.
Jerusalem is a city that promises an unforgettable experience, a vibrant mosaic of history, culture, and modernity. By familiarising yourself with the local taxi landscape, you ensure that your journey through this captivating city is as seamless and enjoyable as the destination itself. Whether you're arriving from the airport or navigating the bustling streets, understanding the ins and outs of taxi travel will undoubtedly enhance your adventure in the Holy City.
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