08/01/2024
- Schaller Consulting: Navigating the Future of Urban Mobility
- The Expertise of Bruce Schaller
- A Career of Public Service and Innovation
- Key Areas of Focus for Schaller Consulting
- Impactful Publications and Reports
- A Look at the "New Mobility" Landscape
- Addressing Urban Challenges
- The Broader Context: Urban Revival and Economic Shifts
- Frequently Asked Questions about Schaller Consulting
- Conclusion
In the ever-evolving landscape of urban transportation, understanding the intricate dynamics of new mobility services, public transit, and traffic management is paramount. Schaller Consulting, helmed by the highly respected Bruce Schaller, stands at the forefront of this crucial field. With a reputation as a leading authority on the impacts of services like Uber and Lyft, Schaller Consulting provides invaluable expertise to governments, non-profit organisations, and for-profit businesses across North America. This article delves into the core offerings and significant contributions of Schaller Consulting, shedding light on its pivotal role in shaping the future of urban travel.

The Expertise of Bruce Schaller
Bruce Schaller's distinguished career is marked by a deep understanding of urban traffic, public transit, and the disruptive forces of new mobility. His work has been instrumental in analysing how emerging services, particularly ride-hailing platforms, have reshaped urban mobility patterns. Schaller's extensive research has not only highlighted the benefits these services can bring, such as increased accessibility for some, but has also critically examined their potential downsides, including their impact on traffic congestion and the viability of public transportation.
His insights are sought after globally, with publications in prestigious peer-reviewed academic journals like Transport Policy, Transportation, and the Journal of Public Transportation. Schaller has been lauded by major media outlets for his sharp analysis. The New York Times has referred to him as "a prominent transportation expert," while Politico has acknowledged him as "a widely acknowledged expert" on taxi, Uber, and Lyft-related issues. The Washington Post has recognised him as a "nationally recognized expert" in for-hire transportation.
A Career of Public Service and Innovation
Prior to establishing Schaller Consulting, Bruce Schaller held a significant position as the Deputy Commissioner for Traffic and Planning at the New York City Department of Transportation (NYCDOT). In this role, he was instrumental in driving many of the agency's groundbreaking initiatives. These included significant innovations in street design, sophisticated traffic management strategies, forward-thinking parking policies, the implementation of Bus Rapid Transit (BRT) systems, and the development of robust performance measurement frameworks. A notable achievement during his tenure was leading NYCDOT's comprehensive efforts on congestion pricing in 2007-2008, a policy aimed at reducing traffic in densely populated areas.
Key Areas of Focus for Schaller Consulting
Schaller Consulting specialises in a range of critical areas that are shaping the urban transport landscape:
- New Mobility Services: Analysing the present and future of services like ride-hailing (Uber, Lyft), car-sharing, bike-sharing, and microtransit. This includes understanding their integration with existing transit networks and their impact on travel behaviour.
- Public Transit: Evaluating the performance, challenges, and future strategies for public transportation systems in the face of new competition and evolving rider demands.
- Urban Traffic Management: Developing strategies to alleviate congestion, improve safety, and enhance the efficiency of urban road networks.
- Policy Development: Advising government agencies and other organisations on the formulation of effective public policies to manage and leverage new mobility services, ensuring they contribute positively to urban goals like sustainability and equity.
- Economic and Spatial Development: Examining the broader economic and spatial implications of transportation trends and urban growth, as evidenced in Schaller's recent work on the future of American metropolises.
Impactful Publications and Reports
Schaller Consulting has produced a significant body of work that informs policy and public understanding. Notable publications include:
Recent Reports:
- Boom Times or Doom Loop? America's Urban Future, Post-Pandemic (June 2023): This comprehensive report investigates the profound effects of the COVID-19 pandemic on American cities. It places these immediate impacts within the broader context of the urban revival of the past four decades and the rise of the knowledge-based economy. The report critically assesses what these combined forces mean for the future trajectory of American metropolises.
- New Mobility: Present and Future: A series of reports that explore the complex interrelationships between ride-hailing, microtransit, traffic, and the future of urban transportation networks. These publications delve into how new mobility can support public transit agencies, document the impacts of Transportation Network Companies (TNCs) on traffic and transit systems, analyse regulatory challenges, and chart a course for the eventual deployment of autonomous vehicles in shared mobility services.
Selected NYCDOT Reports (Under Schaller's Direction):
During his tenure at NYCDOT, several landmark reports were published, setting new standards for urban transportation analysis:
| Report Title | Key Focus |
|---|---|
| Making Safer Streets | The most extensive examination of the safety effects of innovative roadway engineering in a major American city. |
| The Economic Benefits of Sustainable Streets | Established robust metrics for assessing the local economic impacts of street improvements. |
| Measuring the Street | Provided methods for measuring the mobility, safety, and economic benefits derived from sustainable streets policies. |
| Sustainable Streets Index | An annual report detailing traffic and transit trends in New York City, alongside performance metrics for key agency projects. |
A Look at the "New Mobility" Landscape
The term "new mobility" encompasses a range of transportation options that have emerged with technological advancements and changing consumer preferences. Schaller Consulting's work frequently examines the intricate interplay between these services and traditional transport modes. Key aspects include:
- Ride-hailing (TNCs): Services like Uber and Lyft have fundamentally altered urban travel. Schaller's research often investigates their market penetration, pricing strategies, driver conditions, and, crucially, their effects on public transit ridership, vehicle miles traveled (VMT), and congestion.
- Microtransit: This refers to flexible, on-demand transit services that often use smaller vehicles and dynamic routing. Schaller's analysis explores their potential to complement fixed-route transit, serve low-density areas, and provide first-mile/last-mile solutions.
- Shared Mobility: This broad category includes car-sharing, bike-sharing, and scooter-sharing services. Schaller's consulting often addresses how these services can integrate into a multimodal transportation ecosystem and contribute to reducing private car ownership.
- Autonomous Vehicles (AVs): The future potential of self-driving vehicles operating as shared taxis or transit services is a key area of interest. Schaller's work often contemplates the policy and infrastructure requirements for integrating AVs safely and effectively into urban environments.
Addressing Urban Challenges
Schaller Consulting's advice is critical for cities grappling with the multifaceted challenges of modern urbanism. These challenges include:
- Congestion Pricing: Building on his experience with NYCDOT, Schaller's insights are vital for cities considering or implementing congestion pricing as a tool to manage traffic and fund transportation improvements.
- Transit Viability: As TNCs grow, ensuring the financial and operational health of public transit systems is a major concern. Schaller's analysis helps agencies understand competitive dynamics and develop strategies to maintain and enhance ridership.
- Street Design and Safety: The "complete streets" philosophy, which prioritises safety and accessibility for all users – pedestrians, cyclists, and transit riders – is a core area of Schaller's expertise, informed by his work on "Making Safer Streets."
- Housing and Economic Development: As highlighted in recent articles referencing Schaller's work, such as the piece on the housing crisis's economic toll, transportation is intrinsically linked to broader urban development patterns, affordability, and economic opportunity.
The Broader Context: Urban Revival and Economic Shifts
Schaller Consulting's recent report, "Boom Times or Doom Loop? America's Urban Future, Post-Pandemic," underscores a critical shift in perspective. It moves beyond isolated transportation issues to consider the long-term economic and demographic forces shaping cities. The report's focus on the "knowledge-based economy" as a driver of growth and prosperity, and its analysis of how the pandemic has interacted with these trends, provides a vital framework for understanding the resilience and future direction of American urban centers.
Frequently Asked Questions about Schaller Consulting
Q1: What is the primary focus of Schaller Consulting?
Schaller Consulting primarily focuses on new mobility services, public transit, urban traffic, and the related policy implications, with a particular emphasis on the impacts of ride-hailing services like Uber and Lyft.
Q2: Who are the typical clients of Schaller Consulting?
The firm consults with government agencies, non-profit organizations, and for-profit companies throughout North America that are involved in transportation planning, policy, and management.
Q3: What makes Bruce Schaller a leading expert in his field?
Bruce Schaller is recognized for his extensive research, numerous publications in academic journals, widely cited reports, and significant leadership experience at the New York City Department of Transportation, where he spearheaded major transportation innovations.
Q4: What kind of advice does Schaller Consulting offer regarding ride-hailing services?
The consulting provides analysis on the impacts of ride-hailing on traffic, transit, and urban development, and advises on regulatory frameworks and public policies to manage these services effectively.
Q5: Has Schaller Consulting published recent work on the post-pandemic urban environment?
Yes, in June 2023, Schaller Consulting released a significant report titled "Boom Times or Doom Loop? America's Urban Future, Post-Pandemic," examining the pandemic's effects on cities within a larger historical and economic context.
Conclusion
Schaller Consulting, under the guidance of Bruce Schaller, offers unparalleled expertise in navigating the complex and rapidly changing world of urban transportation. From dissecting the impacts of new mobility technologies to advising on crucial public policies and understanding the broader economic forces shaping our cities, the firm provides essential insights for a more sustainable, efficient, and equitable urban future. Their commitment to rigorous analysis and evidence-based recommendations makes them an indispensable resource for anyone involved in the critical task of shaping the cities of tomorrow.
For inquiries, Bruce Schaller can be reached at bruceschaller2 "at" gmail.com or by phone at 718-768-3487. You can also follow his work and updates on Twitter at @Bruce_Schaller.
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