25/02/2022
The iconic black cabs of Edinburgh, a familiar sight on the city's cobbled streets, are facing a new challenge that has sparked considerable debate. Just as the capital begins to emerge from the grip of lockdown, a decision by the City of Edinburgh Council to increase taxi licence fees has left many in the trade feeling bewildered and undervalued. At the heart of this dispute is City Cabs, one of Edinburgh’s prominent taxi firms, which has penned a heartfelt letter to the Council, questioning the rationale behind the hike and highlighting the immense contributions made by drivers during the unprecedented challenges of the COVID-19 pandemic.

For over a year, Edinburgh's taxi drivers, much like those across the UK, have navigated a drastically altered landscape. With tourism grinding to a halt, offices emptying, and social life largely suspended, the demand for their services plummeted. Yet, despite the severe financial strain, many drivers and firms, including City Cabs, stepped up to play a vital role in supporting the community during its darkest hours. This makes the Council's decision to raise fees, even by a modest three per cent, particularly difficult for the trade to comprehend, especially when other struggling sectors have reportedly received more direct financial aid.
- A Community Lifeline: The Taxi Trade's Pandemic Contributions
- The Unused Fund: A Surplus in Question
- Lack of Consultation: A Procedural Oversight?
- The Council's Stance: Balancing Recovery and Costs
- Weighing the Arguments: A Comparative View
- The Broader Impact on Edinburgh's Taxi Trade
- Frequently Asked Questions (FAQs)
- Why are taxi licence fees important?
- What is the purpose of the Licensing Fund mentioned by City Cabs?
- How has the COVID-19 pandemic specifically affected Edinburgh's taxi trade?
- What is the Civic Government (Scotland) Act 1982 and why is it relevant here?
- What support has the City of Edinburgh Council stated it has offered to taxi drivers?
- Conclusion: A Call for Dialogue and Understanding
A Community Lifeline: The Taxi Trade's Pandemic Contributions
Throughout the prolonged lockdown period, while much of the city retreated indoors, Edinburgh's taxi drivers remained on the front lines, often at significant personal risk. City Cabs, in particular, took extraordinary measures to assist the community. They proudly provided a free service to frontline COVID workers, ensuring that doctors, nurses, and essential staff could travel safely to and from their demanding shifts without additional burden. This was not a small undertaking but a consistent commitment to those battling the pandemic directly.
Beyond this critical support, the firm extended an overall offering of a 40 per cent discount on all fares specifically to all NHS and care workers. This substantial reduction was a tangible gesture of gratitude and support for individuals tirelessly working to keep the nation healthy. Furthermore, City Cabs implemented a blanket 20 per cent discount for all members of the general public, aiming to ease the financial pressure on everyone during a period of widespread economic uncertainty. These initiatives demonstrate a profound sense of civic responsibility and a willingness to put community welfare ahead of profit during a crisis.
Les McVay, Company Secretary for City Cabs, articulated the frustration felt across the trade to Edinburgh Live: “Other trades which have struggled in lockdown have been helped and it would’ve been a nice gesture.” He added, “This increase to the licence fees, albeit around three per cent, leaves us all wondering just where we went wrong.” The sentiment is clear: after such dedicated service and self-sacrifice, the industry expected a gesture of reciprocal support, not an additional financial burden.
The Unused Fund: A Surplus in Question
Perhaps one of the most compelling arguments put forward by City Cabs revolves around the existence of a substantial surplus within the Council's Licensing Fund. As McVay pointed out, “There’s a licensing fund specifically there to help – there’s currently a surplus exceeding £800,000 – what’s it for if not a time like this?”
The letter from City Cabs to the Council explicitly states: “The situation is that there is currently a surplus exceeding £800,000 in the Licensing Fund, which is ring fenced for licensing issues.” This “ring-fenced” status means the money is set aside for specific purposes related to licensing, and cannot simply be absorbed into other council budgets. The taxi trade's argument is straightforward: if there is a significant reserve specifically designated for licensing matters, and the trade itself is struggling, why can’t a portion of this surplus be used to absorb the modest fee increase, thereby providing much-needed breathing space for drivers and operators?
The letter challenges the Council directly: “I pose the question, ‘Did no one think that it would be a nice gesture of support for a struggling Taxi Trade to absorb this year’s licensing fee rise from within this surplus’. If the worst case scenario was to appear and in future years there may be a shortfall in the Licence Funding, the licence fees could have been adjusted accordingly once the Trade had been given a little breathing space to get back on its feet.” This highlights a core principle of financial management in times of crisis: using reserves to buffer impacts when the going gets tough. For the taxi trade, this surplus represents a missed opportunity for the Council to demonstrate tangible support.
Lack of Consultation: A Procedural Oversight?
Another significant point of contention raised by City Cabs is the alleged lack of consultation prior to the implementation of the fee increase. The company cites a crucial guideline within the Civic Government (Scotland) Act 1982, Page 40, Section 12, which states: “The Secretary of State expects that authorities will ensure that the costs are kept to the minimum and that the basis for the fees charged should be explained to the local trade organisations, who should be consulted well before charges or adjustments are proposed.”
City Cabs asserts, “City Cabs are not aware of any consultation taking place before the recent increase in licence fees.” If true, this represents a potential procedural misstep by the Council, undermining the trust and cooperative relationship that is essential between regulatory bodies and the industries they oversee. Proper consultation is not merely a formality; it allows for dialogue, the presentation of evidence (such as the trade's financial hardship and the fund surplus), and the potential for mutually agreeable solutions. Its absence can leave affected parties feeling unheard and disrespected.
The Council's Stance: Balancing Recovery and Costs
In response to the concerns raised, Councillor Catherine Fullerton, Regulatory Convener, offered the Council's perspective. She emphasised the Council’s commitment to helping Edinburgh and all its citizens recover from what has been an extremely challenging year. This overarching goal shapes many of the Council's decisions, including those pertaining to licensing fees.
Councillor Fullerton stated, “There has been regular contact with the taxi and private hire trade throughout the pandemic and we’re doing everything we can to support them.” This directly counters City Cabs' claim of a lack of consultation regarding the fee increase, suggesting that while specific consultation on the fee hike might not have occurred to City Cabs’ satisfaction, broader engagement with the trade has been ongoing. She also highlighted concrete measures already taken by the Council to support the industry: “Last year we deferred their licence fee payment and this month we announced a £4.4m boost for drivers from our discretionary fund.” These actions, according to the Council, demonstrate their commitment to alleviating financial pressures on drivers.
Regarding the licence fee increase itself, Councillor Fullerton justified it by explaining that “The increase is needed to cover our costs and is in line with inflation.” This suggests that the fee adjustment is a routine measure to ensure that the Council's regulatory functions remain financially viable, rather than a punitive measure or a reflection of the taxi trade's performance. The argument is that the Council, too, faces rising operational costs, and the fees collected contribute to the essential administration and oversight of the taxi and private hire sector.
Weighing the Arguments: A Comparative View
The core of this dispute lies in two competing narratives: the taxi trade’s plea for recognition and support in light of their pandemic contributions and existing financial reserves, versus the Council’s need to cover operational costs and maintain fiscal responsibility. A breakdown of the key positions helps illuminate the complexities:
| Aspect | City Cabs' Position & Actions | Council's Position & Actions |
|---|---|---|
| Licence Fee Increase | Disappointment; questions necessity & timing; feels unfair after pandemic efforts. | Necessary to cover Council costs; in line with inflation; part of fiscal responsibility. |
| Pandemic Contributions | Provided free service to frontline workers, 40% NHS/care discount, 20% general public discount. | Acknowledged "excellent service" and thanked the trade; committed to helping recovery. |
| Financial Support Provided | Expected direct support akin to other struggling trades; proposed using Licensing Fund surplus. | Deferred licence fee payments last year; announced £4.4m boost from discretionary fund for drivers. |
| Licensing Fund Surplus | £800,000+ surplus; argued it should absorb current fee increase as a gesture of support. | Not explicitly addressed in public statement regarding its use for this specific purpose; general focus on covering costs. |
| Consultation Before Increase | "Not aware of any consultation" for this specific fee increase; cited Civic Government (Scotland) Act 1982 for prior consultation. | Stated "regular contact with the taxi and private hire trade throughout the pandemic." |
This table highlights the disconnect. While the Council points to broader support measures, City Cabs feels that the specific decision on licence fees, given the unique circumstances and the existence of a dedicated fund surplus, was an opportunity missed to truly support a struggling, yet vital, industry.
The Broader Impact on Edinburgh's Taxi Trade
The debate over licence fees is more than just a financial squabble; it touches upon the future viability and quality of Edinburgh's taxi services. The taxi industry operates on thin margins, and every additional cost, however small, can impact a driver's livelihood. Post-pandemic, many drivers are still struggling to recoup lost earnings and adapt to new travel patterns. Reduced tourism, fewer commuters, and the lingering hesitancy around public transport have all taken a toll.
If drivers perceive that the Council is not adequately supporting them, it could lead to a range of negative outcomes. Some drivers might leave the profession, exacerbating potential shortages. Others might struggle to maintain their vehicles to the high standards expected, impacting safety and passenger experience. Ultimately, an unaddressed sense of grievance could harm the long-standing relationship between the taxi trade and the city authorities, potentially leading to a decline in the quality and availability of a crucial public transport service.
Frequently Asked Questions (FAQs)
Why are taxi licence fees important?
Taxi licence fees are essential for funding the regulatory functions of local councils. These functions include processing licence applications, conducting vehicle inspections, ensuring driver suitability checks (like criminal record checks), and enforcing regulations to maintain safety standards and service quality for the public. They ensure that taxis operate legally and safely.
What is the purpose of the Licensing Fund mentioned by City Cabs?
The Licensing Fund is a specific financial reserve held by the Council, ring-fenced for expenditures directly related to licensing activities. This means the money collected from various licences (not just taxis) is intended to cover the administrative and operational costs of the licensing department. City Cabs' argument is that a substantial surplus in this fund should be utilised in times of crisis to support the licensed trades, rather than imposing additional fees.
How has the COVID-19 pandemic specifically affected Edinburgh's taxi trade?
The pandemic severely impacted Edinburgh's taxi trade due to significant reductions in tourism, business travel, and general public movement during lockdowns. This led to a drastic drop in demand and revenue for drivers and firms. While some services continued for essential workers, the overall economic downturn posed immense challenges, forcing many drivers to adapt or face financial hardship.
What is the Civic Government (Scotland) Act 1982 and why is it relevant here?
The Civic Government (Scotland) Act 1982 is a key piece of legislation that governs a wide range of civic functions in Scotland, including the licensing of taxis and private hire cars. Section 12, Page 40, specifically outlines expectations for local authorities regarding licence fees, advising that costs should be kept to a minimum and that trade organisations should be consulted before charges are adjusted. City Cabs invoked this section to argue that the Council may have overlooked proper consultation procedures before increasing fees.
What support has the City of Edinburgh Council stated it has offered to taxi drivers?
The Council has highlighted several measures of support. These include deferring licence fee payments last year, which provided immediate financial relief to drivers. More recently, they announced a £4.4 million boost for drivers, drawn from a discretionary fund, intended to help the sector recover. These actions are presented by the Council as evidence of their commitment to assisting the taxi trade through the pandemic's aftermath.
Conclusion: A Call for Dialogue and Understanding
The situation in Edinburgh underscores a broader tension often found between local authorities and the industries they regulate. While councils must manage their budgets and cover operational costs, industries like the taxi trade, which provide vital public services, require understanding and support, especially after periods of unprecedented hardship. City Cabs' passionate appeal is not merely about a three per cent fee increase; it's about the principle of fairness, the recognition of their extraordinary efforts during the pandemic, and the judicious use of public funds.
As Edinburgh continues its path to recovery, effective dialogue and a collaborative approach between the City of Edinburgh Council and its taxi trade will be crucial. Finding a resolution that acknowledges the sacrifices made by drivers, considers the existing financial reserves, and ensures the long-term sustainability of this essential service will benefit not just the taxi industry, but the entire community of Edinburgh.
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